
Caterina Rando
1000 thank yous for bringing so much value to the women in our community with your social media expertise. You have made a significant contribution to all of them and to me. I have been hearing great things.
Caterina Rando
Caterina Rando
1000 thank yous for bringing so much value to the women in our community with your social media expertise. You have made a significant contribution to all of them and to me. I have been hearing great things.
Caterina Rando
Transform Your Brilliant Content
Ever had a great idea that you weren’t sure how to share without making all your friends crazy? Sure you have! You have one of those right now…sitting in your back pocket. That idea for a Portable Solar Dog Grooming Truck, for instance, needs to be seen. Or that website for cats who take selfies (you even bought the CatsWhoTakeSelfies.com domain and a GoPro!) just begs to be released unto the world. But how?
Your website is the basis of all great ideas. This is where the ideas live. Use your blog to expand your brilliant idea, adding pictures, drawings, and video, if possible (more about video below). Once you’ve written about your idea, you can begin to spin it into other formats. This is where the fun begins!
Yes, you’ll need to tweet about your great idea. Take different snippets, add different pictures, and voila! A blogpost of a few hundred words can become many tweets. Don’t forget to pin your newest post to the top of your Twitter feed, along with an image. Twitter has become more and more image-centric, so take advantage.
Speaking of images, you can pin your blog post to your blog board (here’s my blog board, by the way). Include search terms so that people looking for your topic can find it. Anything with cats and selfies, or cute, wet dogs has to be on Pinterest. Unless it already is!
Maybe only 3 or 4 people will see it on Facebook unless you promote it, but still. You have to put it there. And the more you post and interact on Facebook, the better the chances that your content will be found.
Create a more scholarly headline to get people to click on that link. I like this example of good LinkedIn headlines, from LinkedIn Makeover.
Why not create a video of your blog post and put it up on YouTube? YouTube is absolutely wonderful, especially if you have a how-to video that needs to be seen.
Pictures of cute dogs and cats! Who could resist? Hashtag it like crazy. That’s how people find you on Instagram, and everyone seems to hashtag everything shamelessly.
When your content gets a little old, you can bring it back to life. You can rewrite an older blog piece by changing about one-third of it and adding pictures. If you’ve been blogging for a year or two, this is a good way to reuse content.
Once you have a few posts, you can bundle a few and create an eBook. For instance, you could take your solar idea and bundle that with some other posts you’ve written for a book about portable solar.
If you’re good with images, you could make a PowerPoint that you share with your friends on social media. This could go on all channels, and in this new format, many people might relate to it more. Or you could find someone who could do it for you.
Many people are audible learners, and prefer learning by listening. Or they’d love to listen to you speak your idea. You can have someone transcribe your Hangout on Air or blog post and then use the podcasts for still another purpose.
Each time you switch mediums you’ll come up with some new ideas, which will appeal to a different audience. Some people love video, some like to listen, and some want to scroll quickly through images. What’s your favorite way to recycle?
Your startup has finally gotten some funding and you know that you have to find a social media manager (“SMM”). Where do you start? You could ask a few friends, or you could look on the Internet, but how do you make sure that you’re getting good value? Here are some questions that I wish people would ask me!
This question is designed to weed out the “post-and-go” people. Some social media managers are more in the “broadcasting camp.” That is, they’ll find the most efficient ways of blasting out your message without thinking about your audience. And that’s not very social, is it?
Some SMMs expect you, the client, to do that. It’s good to have a strategy in mind before you need one. Will they call you when clients ask questions on your social media platforms? Will they text you? Will they answer any questions? How much knowledge do they have about your field or product?
These days, many SMMs specialize in a particular platform. They might be great with Pinterest, or use Twitter, but dislike Facebook and Instagram. So ask if that SMM has a favorite to see if they might have a strength.
Top Ten Questions to Ask Social Media Managers
If the SMM says they “love all of them” that’s kind of like a waiter saying “all the food is great.” Maybe it’s true that they love all platforms, but the “least favorite” question could get you the answer you’re looking for. Nobody likes to say they have a “weakness.”
Some SMMs like to do everything with no input from their clients. Others like daily, weekly, or monthly input. Some expect to meet in person and others won’t ever want to meet in person. Find out what the expectations are.
For starters, I usually suggest avoiding politics, religion, and sex. But if your startup has a dating app, you will want to talk about sex. So make sure that you’re on the same page with the SMM that you decide to hire.
Companies of all sizes, including startups, get in trouble when there’s an emergency, such as a school shooting, and the SMM doesn’t know what to do. Make sure that everyone knows what to do. I suggest posting something sympathetic–if anything at all–and then going silent. Nobody cares about whatever you’re selling when there’s an emergency.
Some brands stop posting on weekends and holidays. Others post even more. Your business might be a seasonal one. Let your candidate know what you would like.
To be successful, your social media strategy needs to be specific enough so that you can measure it (such as a minimum number of daily posts), but not so specific that it squashes all the motivation out of your SMM. Learn how to demotivate employees in my previous blogpost.
Are you an ambitious startup looking for a social media manager? Because I know someone (*ahem*) that you might like to talk to!
Blogging Buddies: Catapult Your Writing Success with One Simple Idea
Entrepreneurs often say that they’d like to blog. They put someone on the job (often the poor intern who has no idea how to motivate others, let alone get the blog going), and hope for the best. What happens, though? The blog is dormant, wakes up from time to time, goes back into a Rumpelstiltskin-like slumber, and then languishes. While a team approach works well for some, putting a single (often inexperienced) person in charge of a business blog isn’t the best idea, in my opinion. A much better idea? Put two people in charge, and let them motivate each other.
Drafting in the sense of writing means creating a rough outline. Drafting in the aerodynamic sense, and for a business, can mean that everyone gets a break and works off each other. Take a look at this swell article from The Huffington Post: Why Birds Fly in a V-Formation. It’s aerodynamic. The lead bird does the most work when it’s out in front. Then it falls back and someone else leads. I like the idea of appointing a leader, but with a twist: have two leaders who are buddies with a similar work ethic and writing skillset.
With two people in charge of blogging, neither of them bears full responsibility. And they can brainstorm with each other, pass the writing back and forth, and one can take over when the other is ill or on vacation. Blogging is critical for a startup or for anyone who wants to be found online. In my opinion, it’s a responsibility that shouldn’t be left to an intern, but given to someone on the team who is more invested in its long-term success. And when one person runs out of ideas, the other person can say “what about this? you’ve never covered this before!”
Want Blogging Success? Hire a Writer!
If you want your business to succeed, hire someone whose primary job is to create content. This can mean social media posts, but more importantly it means original writing that positions your brand as a leader. Writers can not only write blog posts, but create playbooks, headlines for curated content, online materials, and slideshows. You want someone with experience as a writer, and that includes good grammatical skills. There’s nothing worse than seeing good content ruined by spelling errors and bad grammar.
The idea of having a writer for a movie might sound silly and straightforward. But often movies with fantastic special effects seem to miss one element: a writer. As a writer, this is offensive. Why couldn’t they hire one writer to make sure the script makes sense? Aside from continuity editing, the writer’s job is to create dialog that flows and sounds natural. Like a movie, your business needs a good writer, too. Preferably two or more writers!
My blogging buddy is Bridget Willard. You can read her work or subscribe to her blog at You, Too, Can Be a Guru. We often bounce ideas off each other, comment on each other’s crazy ideas, and keep each other sane through our ups and downs. She posts her videos on YouTube if you’d like to hear, rather than read social media tips. Here’s one about how to post the “same” content across platforms:
Whether you’re a solopreneur or a brand, I highly recommend the blogging buddy route. If you run your own business, find someone with similar ideas. If you’re a CEO or startup, and can hire two writers, they’ll keep each other motivated and your blog will always have enough content. Content has become more important and a blogging buddy can help your cause. Do you have a blogging buddy? Tell me about yours in the comments! Thank you!
When Life Hands You Lemons…Make Jam!
We’ve all had those weeks when nothing goes right. Maybe it’s because Mercury is in retrograde. Maybe it’s someone having a bad day and taking it out on you. Maybe it’s none of the above. For some reason, you get lemons.
Sometimes, being positive and upbeat can be nearly impossible. Every post on social media gets little engagement. Your Twitter feed gets hit by spammers, and Pinterest is deader than a DIY coffin made out of Mason jars and upcycled pallets. Whatever. You still have to be positive because that’s the kind of person you are–even if you do feel demotivated.
Turning away from social media and doing something completely different for a day or two (or three) is just what the doctor ordered at times like that. For instance, making jam. You can always force it into a blog post later (ahem!). And besides, it’s July and there are beautiful Blenheim apricots. And also: when you’re done, you get jam.
It’s not a complete detour, though. To tell the truth, I found this great apricot jam recipe on Pinterest (where else?). It has no pectin, and only three ingredients (the results are pictured above). You’ll have fun making it, and you could even share it with friends that you met online, if you figure out a way to get it to them.
Then you could post a picture of them eating it on Instagram. All your other friends would be jealous. But nobody posts food pictures on Instagram, right?
For me, hiking and fresh air and trees make me feel refreshed. You might have your own ritual that turns you from bitter to sweet. Writing is another way to process, especially if you have “introvert tendencies.” Turning that bitter into sweet is something we all have to master occasionally.
I’ve found that staying with the negative feelings long enough to let them surface and dissipate is the best in the long run. Nobody can say how long that will take, or what will come up. Eventually, enough time passes and the bitter becomes sweet again.
Another way for me to turn around the negative is to go to my Happy File (yes, it is like a Happy Place–thank you for asking). I’ve got a file with great and uplifting things in it. One is a hard copy file, and the other is a board on Pinterest that reminds me of all that is good in the world. Also, I like the idea of reframing negatives into positives, as the third point in this Entrepreneur article, How to Train Your Brain to Stay Positive, outlines. And looking at my Happy File or board makes me smile–even if it’s the middle of the night and I’m up with a bout of anxiety.
Do you have an easy way to get out of a funk? I’d like to know…maybe I could borrow an idea or two from you. Please leave a comment!
Startups: Why Being Vulnerable Makes You a Better Entrepreneur
Being an entrepreneur, you’ve probably heard that you should be tougher, leaner, and quicker at decision-making. And while all of these traits are important, you might have never heard that being vulnerable could help you as an entrepreneur.
Recently, on Women in Business Today’s (#WIBT) hangout on air, we discussed Brene Brown’s TEDxTalk on vulnerabililty. Brown is a scientist who takes years–and a stint in therapy–to discover how to be vulnerable.
As an entrepreneur, you’re investing in the future of your idea or startup. And while you may believe you have the best idea in the world, there are so many things that could go wrong. People and brands think they have the answer to all the prayers of the known world, but people are emotional creatures. CEOs often forget this. We all make decisions based on emotion. Thus, a potential client may love the idea a startup has, but what if that client hates the company for the way it advertises or treats its employees? What if the idea is terrific, but the timing is off? Or what if the funding doesn’t come through for your high-tech widget?
There are so many reasons why people don’t buy. And every company takes a flying leap into the dark when it puts an idea or product out into the world. Realizing your own vulnerability and being honest about it can open doors where none were open before. By the way, Inc. has a terrific article about the Psychological Price of Entrepreneurship, and the “fake it til you make it” attitude that plagues many entrepreneurs.
Why do your employees decide to work with you? Your product may be no different than anyone else’s. But if you’re authentic, and tell people who work for and with you the truth, the chances are that your employees will feel more courageous, too. They’ll want to stick with you during the hard times, they’ll feel motivated when they get up in the morning. and your product or service will have its differentiator.
Startups: Why Being Vulnerable Makes You a Better Entrepreneur
When you’re vulnerable, when you treat your own employees like family, those people will travel miles to do business with you and to work with you. Once I’m a raving fan, I’ll drive past other businesses to do business with those who treated me well. Often, it’s that emotional vulnerability that is the glue that makes me stick with them. Often I’m willing to do nearly anything to buy something from the company that shows its vulnerability–its heart, if you will. And I’m not alone in this, either.
Every time I show my vulnerability in my writing, I’m scared. All those thoughts of “I’m not good enough” emerge from their deep closet. And yet, every time I’ve been rewarded by people saying “Me, too! That happened to me!” Or “OMG. Do you need anything?” Or a story from them, in an emotional quid pro quo. In other words, now that you’ve opened up, I feel that I can, too. And they share something with a similar emotional weight to what I’ve shared. That’s the same way it works for a bigger brand; your emotional vulnerability makes you fans both inside and outside the company.
Have you ever been intentionally vulnerable? Or were you forced into a vulnerable position? Please let me know in the comments!
Startups: Ten Ways to Demotivate Employees
If you work at a startup, you might have heard of a few ways to motivate your employees. But I’ll bet you don’t know that many ways to demotivate them! Here are my top ten. And of course these are tongue-in-cheek ideas.
Looking over an employee’s shoulder, watching their every move, and poking your nose into their business is a sure way to demotivate anyone. And it’s also a great way to say “we don’t trust you to do your job.” Forbes has a good article on Managing Micromanagers. One thing to keep in mind is that the micromanager may be suffering from being micromanaged as well.
It’s Still Baloney
Finding small errors and focusing on those is a sure way to demotivate an employee. This includes the formula that many use to deliver criticism–in a “sandwich” with two pieces of praise on either end. That’s still a big slab of baloney in the middle of that sandwich, right? Even if you do believe that you’ll make more money by making your employees happy, why do that?
Count to Ten
If you do feel the need to say anything positive, count to ten and then wait until the moment passes. Some people seem able to follow this rule. Never saying thank you, or spending a moment to say “good job!” can work wonders in the demotivation arena.
Promising something over and over is a fantastic way to cause people to become disenchanted. The promise can be anything from a promotion to a software release to a change in the direction of the company as a whole. And don’t explain why what they were promised never materialized.
Don’t Ever Look for the Best
When everyone is frightened of losing their jobs, morale is usually at a low. Even if there is no planned layoff, having a rumor that there will be one can cause a great deal of demotivation. And demotivation often brings along its friends, Fear and Lack of Confidence. Woo Hoo!
Put people in charge who lack experience and common sense, as well as humility, and your people will definitely feel demotivated. You might consider hiring only friends or family members for an added demotivational bonus.
If you can avoid any communication telling employees what is going on, they’ll probably be unhappy. This includes email, informal get togethers, or all-hands meetings. Another good trick is to cancel meetings at the last minute.
Avoid Communication
Having lofty goals, and especially if they’re set by someone else, is a surefire recipe for disaster, especially if the goal-setter is unfamiliar with the victim’s work flow. If the goal-setter is in another part of the country, or better still, another country, that’s even better.
Few companies are intentionally mean-spirited, in my opinion. So being mean-spirited will take extra effort. It’s worth going the extra mile.
The expectation of asking employees to always be “on” can cause burnout and fatigue. Need I say more?
One of my favorite sites, Despair.com, has posters and calendars for sale if you need a laugh! But I’m interested in what you’ve experienced yourself. Please leave me a comment!
Startups and Motivation: Staying the Course
Recently, a friend of mine, Dr. Beth Halbert, mentioned something that stuck with me. She said that she used to create long lists of to-do items every day. Her lists were three pages long, and she could never finish all the action items. Every night, she felt like a failure. Then, she changed something. She created shorter lists, with only 2-3 things that she can finish. Now she feels successful every single day. I’ve been thinking about this simple concept and how it could be applied to staying motivated while working in startups. By the way, if you’re in a startup, you might also be interested in my article on Ten Things Ways the San Francisco Giants Can Improve Your Game.
Granted, some people enjoy the feeling of pressure (including the knot they get in their stomach) every day. Some people love “stretch goals,” even if those goals are completely unattainable. But many of us would rather have a reasonable goal so that we can knock it out of the ballpark every single time. A list with only 2-3 items that are achievable can help your morale more than that list with a million action items on it.
Although I’m a great believer in the Law of Attraction, it’s not always easy to stay the course and be positive. But a reward is something that you and your team will look forward to, and look back upon with great pleasure. The reward might be a party for the team, some wine for everyone, or something more business-related such as phone chargers. One of my own favorite rewards was a pair of expensive shoes. Right now I’ve set a target whose reward will be a grafted apple tree with seven varieties of apples.
Do I need to say anything about this? If people don’t have a certain minimum salary, they’ll want to go elsewhere (here are some power tips to beef up your LinkedIn profile if you’re looking for a J.O.B., by the way). Here in the San Francisco Bay Area, that amount is certainly higher than in other parts of the country.
People need to be self-directed, to feel that their actions matter, and to feel engaged at work. This sense of autonomy can be overlooked in startups (and larger companies too). One of my favorite videos is this one on motivation, by RSA Animate. You’d be surprised at what actually motivates people (watch the video). The assumption that people want to do cool things is one that forward-thinking startups embrace.
What makes you want to jump out of bed and go to work? Or if you don’t want to go to work, why not? Please tell me; I’m very interested in hearing from you.
As a solopreneur, it’s exciting to find a sharp professional with Carol’s experience, insights and expertise.
In my first hour with Carol, she offered tremendous value to help me understand and streamline my approach to social media. Carol walks her talk, offering any entrepreneur a model for how to maximize your business exposure throughout every social media platform. She’s the best!
Barbara J. Hoffer
CEO /Movement Coach
barbarahoffer.com
@Back9Pilates
WordCamp Orange County 2014: Awesome Moments
Recently, I attended WordCamp Orange County 2014, not to be confused with WordCamp Orange County 2013. Here are a few of my favorite moments.
Mary Baum’s class on responsive design was Sunday’s funniest seminar. She kept us entertained while educating us on design challenges. And apparently, she loves golf!
Chris Lema helped make the conference a community. He followed his own advice of being helpful. Getting the Most from Your Blog was definitely not about any get-rich quick schemes. Chris Lema set the tone for much of the conference.
You may have read my blog post about Live Tweeting at Conferences. Live tweeting is a fab way to connect with new friends. In fact, two of my besties (Bridget Willard and Peter Woolvett) were both people I met through Twitter. Some people we met couldn’t believe you could actually meet people from Twitter. Who knew? And here’s a partial hashtag report, in case you think live tweeting doesn’t make a difference in amplifying an event.
Offsite Meetups at WCOC 2014
Another favorite moment was going to Café Vitaly with friends for extra-strong doses of coffee or the best sorbet and gelato around. Strolling on the beach, walking back from the Durty Nelly’s after party, and seeing some unusual trees (and giant cockroaches) along the way were also good ways to “play hooky.”
Jason Rosenbaum’s talk was surprisingly useful. As a result of hearing his talk, I’ll be changing how I word some of my proposals. For instance, no more 100% guarantees—especially if clients want to “do it themselves.” Good, solid advice.
Session videos are starting to come online. All videos will be available here: http://t.co/ASwvuiPAfa and on our site. #wcoc
— OC WordCamp (@OCWordCamp) June 10, 2014
As we watched on Twitter, the presentations started to appear online. Many presenters uploaded their talks even before the weekend was over. How awesome is that?
Gourmet food trucks, with items like Coconut Risotto (A Bite Truck), Mexican food, and bacon (of course!). Worth the wait. Also the gourmet mini-cupcakes, Skittles, and gluten-free brownies.
Artwork at Cafe Vitaly
Derived straight from the creatives at Minecraft, WordCamp’s new direction feels somewhere between Super Mario and Flappy Birds.
The style is everywhere, from the giant mugs and t-shirts to notebooks, stickers, and buttons!
Meeting people like Justin @student_otc at one of the first talks, connecting online with @DownTownRob who met me and my friends at Durty Nelly’s. Meeting attendees and speakers while waiting in line.
Generosity and Friendliness at WordCamp Orange County
Without the volunteers and sponsors, WordCamp Orange County would not have been such a success.
Jon Brown’s course outlined ways to stay sane while working remotely. And he was even more fun when he went off-script and discussed all the tools he uses (such as electronic devices to bring while backpacking!).
What were your favorite moments?
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