Is it Time to Quit Facebook?

Is it time to quit Facebook?

Is it time to quit Facebook?

Lately I’ve been hearing a lot of rumblings about how bad Facebook is for brand advertising. I’d always heard grumbling, but this was something different. The grumbling has now turned into action: my social media manager (“SMM”) friends have been leaving Facebook to spend time elsewhere. Some of them have told their clients not to waste their money.

Behind the Scenes with SMMs

Then, a couple of days ago in one of the SMM groups I’m in, someone posted Eat24’s goodbye letter to Facebook. It was hilarious (and by the way, @Eat24 rocks on Twitter, so go follow them there!). It also made me think. Yes, we all know that Facebook is a business. Yes, we all realize that at some point we’d probably have to pay to play. But is it worth the cost? And what about for personal use? If we can’t see our friends’ posts because of an algorithm change, should we just ditch Facebook and head over to Google Plus or Twitter or Instagram?

Facebook’s Response

In response to Eat24’s goodbye letter, Facebook rep Brandon McCormick posted a defense (not really a defense in my opinion but that’s another post), and the story was picked up by Huffington Post.

Transparency

I don’t have all the answers to what’s happening with Facebook, but I can tell you that my reach has dramatically decreased. I have 959 fans on my page, and of those, very few see my posts any more. There has been a big change since January of 2014. Of my SMM friends who are bailing, they’re not all managers for tiny brands–some of them are rewriting strategy for huge brands, too, and drastically cutting back on their Facebook use.

Reactions to the Change in Reach

Eggs in One Basket

Eggs in One Basket

Some of my SMM friends have decided to post more, some have quit Facebook, and some have decided to spend money on promoted posts. Personally, I’ve posted a bit less now–just once daily, and hardly ever twice a day. But I’m not taking all my eggs out of the Facebook basket just yet. I don’t think this story is over, since just about everyone is on Facebook–including my friends, your friends, and your customers if you’re managing Facebook pages.

What’s the Bottom Line?

If you’re willing to spend a few dollars on Facebook to ensure that people see your posts, it’s still a good value. Consider a small fee, like a dollar a day. If your business has no budget, then spend your time somewhere else. But Facebook is still a behemoth with a massive audience, and there’s nothing else like it. Agree? Disagree? Please leave me a comment!

 

 

Pinterest Place Boards: Tell a Story

Pinterest Place Boards: Tell A Story

Pinterest Place Boards: Tell A Story

People love stories. Stories are a way of making time stand still. All the world falls away when you’re listening to or reading a story. Did you know that you can create a story using a place board on Pinterest? Think back on those Day in the Life coffee table books. A Pinterest board can be used the same way. Here’s how.

Brain Dump

For this example, I’ll use my own Santa Cruz Daycation board. Write down everything you’d like to do in a single day. Put all the parts of the day in chronological order–I used a numbered list in a Word document to do this. Search for each item online and make sure that whatever you’re going to do is available and open for business. For instance, is the restaurant open? Can you zipline at that time of the day? Can you do yoga early in the morning?

Write Captions

Say something about each step of the day. If you love shoes, and you get to the shoe store 10 minutes before they close, that’s a “SQUEEE!!!” for sure. Rinse and repeat for each event. Add these to your Word doc. And when you’re writing those captions, consider how people search on Pinterest. Here are 18 Tips for Optimizing Your Images to Improve SEO, from Pam Dyer.

Repin or Use Your Own Image

Find Images or Use Your Own

Search within Pinterest, find already-existing photos, or use your own images. And remember, Pinterest is about beautiful images, so make it pretty!  Here’s a blog post I wrote about creating beautiful Pinterest covers.

Start Pinning!

Pin in reverse order from the end of the day to the beginning because the first pin will be at the bottom.

Location, Location, Location

For each pin, first click “Add to Map,” then choose the city. A map appears and will zoom into the city you just selected. Once you’ve found the city, click in the “What’s This Place Called” spot to find the location, and press enter to map it. Some locations will appear instantly while others may require more searching.

Review Your Captions

You can edit the text for each pin later if you like. For instance, I wanted more of a timeline for my place board, so I made sure to add that I was having breakfast, lunch, or dinner, without being too regimented with the times.

Have You Created a Place Board Yet?

What story would you like to tell? Leave me a comment below! And thank you.

 

What I’ve Learned from 100 Blog Posts

What I've Learned from 100 Blog Posts

What I’ve Learned from 100 Blog Posts

If you’ve been reading my blog, first of all, let me say how much I appreciate you. I am very blessed that I’ve gotten so many comments, and learned so much from all of you, out there reading these words. Because I’d heard all kinds of horror stories about people blogging for YEARS and never getting one. Single. Comment. I’ve been lucky enough to have extremely engaged readers and comments on nearly every post.

Now that I’ve written 100 posts, here’s some stuff I’ve learned. By the way, thanks for the inspiration to Randy Clark and his What We’ve Learned From 300 Posts.

Use Beautiful Images

Images are one of the most important aspects of a blog. Some people, I’m convinced, don’t read at all, but skim the headings and look at the pretty pictures. So I make an effort to use Flickr’s Creative Commons or my own photos whenever possible. Maybe in the future, blogs won’t even have words, just images. When I began, I stuck to the formula of two photos per post, but now sometimes use more.

Mistakes Were Made

I once made the mistake of using someone’s photo and got a “takedown notice.” Since then, I make sure to check in Creative Commons by using the Advanced Search and only using those available for commercial use so that doesn’t happen again! Wow. That was embarrassing.

Secret Killer Aliens from Outer Space!

Headlines matter. A lot. And stacking the important (read: SEO-centric) words towards the beginning of the headline is important. For instance, rather than saying “Most Important Hashtags on Twitter,” say “Twitter: Important Hashtags.” And shorter is better on headlines, too, for ranking. Not that every headline has to follow a formula, but it’s something I’m more aware of now. I learned about the SEO-centric headlines from friend Pam Aungst Marketing.

WordCamp!

Going to WordCamp provides inspiration and inspiration is the juice that keeps your blogging engine fueled. So I highly recommend finding a WordCamp and attending. I’ve gone to both WordCamp Orange County and WordCamp San Francisco (the mother ship!). And each time have made numerous new friends, as well as meeting online friends like Peter Woolvett and Ruby Rusine!

My Secret Weapon

My Secret Friend

My Secret Friend

Yes, I have an editor friend. See? There she is behind that tree. She promised me I could take her picture–and she didn’t really lie. She is a real person, and she has helped me when I’ve painted myself into a grammatical corner many times. She doesn’t help me with every single post, but you can definitely tell when she does help. Because those posts make a whole lot more sense (and also contain more references to clowns)! Also: subject-verb agreement For The Win!

Syndication

My blog is syndicated on Business to Community, sometimes appears in Yahoo Small Business! and Women of Technology. That has helped with traffic and probably brought me more followers and fans.

Don’t Worry That You Won’t Have Topics

I’m convinced that writing has helped me with my listening skills. Now I’m always listening for the question that someone might have. Many posts are inspired by my followers or fans. And I’ve been surprised at how many friends I’ve made among other bloggers, too. It’s a little community.

Unexpected Results

Blogging has helped me to go to cool places in my own imagination. I very often start writing and don’t know where a post is going. Some of my favorite posts have come out of times when I really didn’t feel like writing, but forced myself. What do you get out of blogging? Do you have a secret friend who encourages you to write about clowns?

 

 

Deflective Armor Online

Deflective Armor Online

Deflective Armor Online

Recently, I was in a Google Plus Hangout about “Deflective Armor,” and how we all encase ourselves sometimes to avoid difficult feelings. Sometimes this armor is a thin shell and sometimes we wear a mask to hide what we’re feeling. I can really get behind this topic. Online, as an introvert, I very often don’t want to share what I’m feeling. Sometimes describing how I’m feeling is too complicated, and it’s easier to just say “everything is fine.” Other times, I simply don’t want to share. As I get more followers, too, sharing with thousands of people is very different than sharing with just a tiny group of close-knit friends. I may not be close enough to the person to want to share, even though sharing would of course make me feel closer. In any event, it’s a lack of trust (in a stranger) that is often at the heart of why I might not want to share.

How Do You Really, Really Feel?

Sometimes knowing how we feel can be a complex puzzle in that it requires processing to get to the heart of the matter. It’s complicated enough to talk about our feelings–and what about those times when you don’t know what you’re feeling, or you haven’t decided how you feel? Sometimes I have to think through and process for some time before knowing–maybe that’s part of being an introvert.

Barriers Can be Physical or Psychological

Some of the physical barriers we might put up include a costume–anything from big shoes, to a wig, to fake eyelashes–all of which can hide who we really are to psychological barriers (being too busy to get into one’s real feelings). Although revealing our true selves can always make us closer to others, we might not want to make the leap of faith to get there, especially if you’ve ever been hurt by someone online.

Lead through Revelation

Let Some of Your Secrets Loose

Let Some of Your Secrets Loose

Often I’ve found that being the first one to reveal what you’re truly feeling gives everyone else permission to be honest. Sometimes people “trade” a piece of truth for another piece of truth. Revealing a secret makes someone else reveal a secret, like it’s a form of currency. As kids in school, we like to tell each others’ secrets. “Shh! Don’t tell anyone!” we’ll say, even while we are betraying someone else’s secret. But if it’s our own secret, is it a betrayal? But how about as leaders? Don’t we want to be able to lead by being honest? A full 40% of executives say that they are introverts, as reported by Forbes.

How Do You Choose What to Reveal?

I don’t pretend to have all the answers here. Being honest can be a difficult dilemma online. How do you choose what to reveal and what to hide? Please leave me a comment! I’d love to know what you think!

 

Pinterest: Secrets to Better Board Covers

Pinterest: Secrets to Better Board Covers

Pinterest: Secrets to Better Board Covers

One way to get more people to see your Pinterest boards is to change the board covers occasionally. Changing the cover image is a fairly easy way to get a whole new look, and you can still keep the same content on your boards. Here are some ways I like to make mine look fresh. By the way, if you’re a startup just getting started on Pinterest, you might want to read my Pinterest Tips for Startups.

Change Your Covers Every Month

I like to change board covers every month. You might have a favorite pin that isn’t getting enough traffic. Why not make that pin the cover for your board? While you’re at it, edit the text so that it’s easier to find in search (I love Pinterest’s search, by the way). Give some thought to your board covers–your pins might not go viral, but you’ll be rewarded with more likes and repins.

Use Seasonal Colors

February Pinterest Board Covers

February Pinterest Board Covers

I particularly like using the same color for board covers. For February, for instance, I used green. Since I’m a nature lover, I like to incorporate seasonal changes. Here in California, spring really begins in February, so I chose green for all my covers. Some people love black and white photography, so they always choose black and white. Winter could be white, Easter could be pastel, and so on.

Make Your Covers Tell a Story

What story would you like to tell? If you’re an animal lover, maybe you could have closeups of animal faces on your covers. You could make a visual story that moves from top to bottom, left to right. If you sell books about Python (the language) your covers could include a giant snake, that winds around the board covers, with the head at the top left and the tail at the bottom right. Or how about a simple white line across a black background? Pinterest is a visual medium, so there’s lots of room for creativity. Think of how Google changes up their Google doodles.

Create an Uncluttered Look

How about using similar imagery across all your board covers? A simple image, perhaps a circular theme, would be wonderfully zen. What if you took a simple texture from Flickr’s Creative Commons and wrote the name of your cover on it, and did that for each cover? For instance, Love, Simplicity, Organizing, Play?

Use Your Most Popular Pins

How about choosing your most repinned pins as your board covers to give your fans an idea of what they’ll find on a board? This is like crowd sourcing in a way.

Do You Change Your Board Covers?

What do you want your Pinterest account to convey?  Leave me a comment below!

Social Media Calendar: Six Ways

Social Media Calendar: Six Ways

Social Media Calendar: Six Ways

What do you think of when you consider creating a social media calendar? Would it be a complex document, filled with charts and graphs, passed around at long meetings? A calendar is simply a tool to help you, a structure that can assist you with your overall goals (including your time management)–nothing more. You don’t even have to follow it all the time. And if you want to know why you need to create a social media content calendar, this Sprout Social article has plenty of reasons.

Keep it Simple

First, create a very high-level, daily structure. So for example, say you are a new zoo. Your schedule could go something like this: Monday: Monkeys, Tuesday: Toucans, Wednesday: Warthogs, Thursday: Tortoises, Friday: Flamingos. You can always revisit your daily calendar later and tweak it to suit yourself or your team.

Decide When to Post

Let’s use Facebook as an example. If you’ve set up a business page, you might want to post once a day to begin with (two or three times a day is fine). So, keeping with the above example, find content that matches your strategy of Monday Monkeys. What do they eat? Where do they live? You might start your search with Google and then find more specific sites to search.

Find a Model

Monkey See, Monkey Do Could Work for Your Editorial Calendar

Monkey See, Monkey Do Could Work for Your Editorial Calendar

Say your zoo is in Sydney, Australia. Find another zoo in a different part of the world to model your account after. (Maybe the San Diego Zoo?) Then find two more. Examine what the zoos are posting. What posts are getting the most traction, likes, comments? How often do they post? Adjust your schedule. “Monkey see, monkey do” could work for your social media editorial calendar.

Learn from What Doesn’t Work

You may not find another account you like, but that doesn’t mean you can’t learn from someone else’s failures. You can often learn more from someone’s failures than their successes. If you had to write the headlines for someone else’s Facebook posts, what would you do differently? What makes you want to comment on a post? Is there a particular writing style that you like?

Use Analytics Combined with Common Sense

Try using analytics, but also experiment with posting at different times. For instance, you may see that everyone is online at 5:30 pm, but that doesn’t necessarily mean that they’re active then–lots of people leave their Facebook accounts open while they watch TV or eat dinner. Also, your followers may not be online on holidays.

Track Good Sources of Content

You might have your own blog, but you may also need content from other places. Could you share content from another zoo? Or is there enough going on at your zoo that you can post every day? When you find a good source, record it somewhere. I like to throw everything into a Word doc, so if I’m half-asleep looking for content, I’ll have some ideas. Images are becoming increasingly important in posts, so make sure to have a good source for images. Huffington Post has a great article on how to create engaging images.

What Else Goes Into Your Calendar?

What has helped you create your content calendar? Please leave a comment!

 

 

The Perfect Retweet: Seven Ways

The Perfect Retweet: Seven Ways

The Perfect Retweet: Seven Ways

A blog post about how to retweet might seem like Twitter 101 (and here’s my blogpost on Twitter 101 for Baby Boomers). But before you pull out that “been there, done that, bought the t-shirt” line, give me a minute to explain. Because lately I’ve seen a lot of bad retweets.

Don’t Hit That Retweet Button!

My good friend, Bridget Willard, of You Too Can Be A Guru says it best:

There are lots of reasons not to use the retweet button. For one, people often don’t see your retweet. For another, when you use the classic retweet, you use your own branding, instead of having a bunch of other people’s logos all over your Twitter account. For a third, you can add a comment more easily. The fourth reason is that using the retweet button can be a conversation killer. Do you need more reasons? I did a Google search and my bud Bridget Willard’s post on why she doesn’t use the retweet button was right there on page one. Seriously.

Use the Classic Retweet

To use the “Classic” retweet, hit reply, then cut and paste the tweet. Check that the tweet will fit. Put a “.” or RT or MT (for “Modified Tweet) in front of the tweet. Note: If you start a tweet with an @ sign, it’s a reply and only you plus the person in the @ sign will see it. More details about using the @ sign, plus other newbie hints here.

Check the Link

If you’re retweeting with a link, check the link. Even if you don’t read the entire article at the link, at least scan it. Make sure the link is still alive, and that the article isn’t spammy. Yes, sometimes you may tweet out a dead link (and please tell your friends if they do!).

Ask Yourself if Your Followers Will Like the Tweet

Try to retweet articles of interest to your followers. Who are your followers? What would interest them? For instance, if you tweet for a bank, your tweets could be about rising interest rates, banking history, events in your bank’s home town, etc. If your followers love the outdoors, tweet about hiking and mountaineering. And so on.

Don’t Retweet a Bunch of @ Names

Here comes the analogy. Ready? I’m sitting at one end of a long bench. John is sitting at the other end. I say hello to John and we start talking. But our conversation has nothing to do with anyone else on the bench. That’s how it is when you retweet those long chains of names. It adds to the noise. It’s also like a “reply all” in email. Remove all the @ signs if you’re talking to just one person. Everyone else will thank you for the peace and quiet.

Add an Image

For extra credit, add an image

For extra credit, add an image

If you really want extra credit, add an image. Since about Halloween of 2013 and its IPO, Twitter has allowed the addition of multimedia, as outlined by the New York Times. You may need a little time to find something appropriate (Creative Commons is good for this purpose), or you can use one of your own pictures to steer clear of copyright infringement. One of my friends, @TheSoulfulEmu on Twitter, sometimes adds an image to my tweets. How cool is that?

Ask for a Retweet

If the tweet is very important to you, add the words “Please retweet” at the end. Just make sure that you’re also retweeting other people’s tweets, too, not just asking for favors all the time. Yes, there’s that whole thing about being social again. Strange, I know.

What Else Do You Love in a Retweet?

Please leave me a comment! I appreciate it.

Five Ways Moving is Like Working for a Startup

5 Ways Moving is Like Working for a Startup

5 Ways Moving is Like Working for a Startup

Recently, I moved. My boxes were carefully labeled, my days were carefully scheduled, and everything came unglued within half an hour. The movers didn’t speak English, none of my labeling meant anything to them, and there were lots of mini-emergencies and things that had to happen “right now.” So it got me to thinking about how moving is like working for a startup–chaotic and fast-paced.

The Tools Are Woefully Inadequate

For instance, making coffee that first day with nothing but a glass, a filter, and a knife. At a startup, you might have only a partial description of the app you need to build, and the tools you need to use are pre-pre-pre beta, but that’s all you’ve got, so you “get ‘er done.” Although some of the coffee grounds might slop over into the glass, you have to use the tools you have.

You’re Short on Time

The Tools Are Inadequate!

The Tools Are Inadequate!

Everything in a move has to happen by a certain date and time. At a startup, you have to get your product to beta, your social media launched, and everything needs to happen whether you’re ready or not. So you make do and focus on the most critical items. Speed is of the essence.

Creativity is Essential

Although I want to punch people who say “think outside the box,” having a creative mindset is a requirement, both in moving and in working for a startup. If you don’t have the right size box when you’re moving, you have to make one. The same thinking applies at a startup. There’s lots of scurrying around at the last minute, eating a sandwich with one hand, while writing on a white board with the other, and people pointing at their watches saying to hurry up!

Getting it Done Versus Making it Perfect

When the truck pulls out of the driveway, all your stuff better be on it! And when your new website launches, you’d better have most of what you need there. And if you wait until it’s perfect, it’ll never happen!

Delegate and Let it Go

When you give your life over to movers, you have to let go of control for a few hours or days. The same is true when you delegate what you can’t do yourself. Other people might only do 80% of what you’d do yourself. You have to be comfortable with chaos. Forbes has an excellent article on delegation, by the way.

Have You or Your Startup Moved Lately?

What helped you get through it with the least amount of stress possible? And by the way, have you seen my tea kettle?

 

Time Management for Baby Boomers: Managing Social Media

Time Management for Baby Boomers

Time Management for Baby Boomers

If you’re a baby boomer, you probably have been to some of the time management classes, especially if the place you work ever offered free ones. Remember the Franklin Covey system with the binders and the page inserts? How about the Dale Carnegie training? Did you know that Tony Robbins offered time management courses, too? Just when you thought you knew the rules for time management, along comes social media and your previous attempts at managing your own time go right out the window! So what’s a boomer to do? Here’s how I handle my own social media.

Use the Basics Plus

Do you have a system that works for you? Or did you leave all that behind in the 90’s? If your system works, then by all means continue. But, when I began working in social media, I added some tools to better manage my time. For instance, I like using a hybrid system, with a zen timer app when I’m out of the office, along with an old-school egg timer for when I’m in the office. And I still carry an old-fashioned notebook and pen for my to-do list. Yes, maybe you’ve seen one in the museum!

Batching Tasks

Batching tasks works on social media as well as any day-to-day activities. For instance, you probably run all your errands at once to save wear and tear on the Prius. In my case, I do all my Twitter stuff first. I see who has mentioned me and who has followed me. I try to reply to everyone who has mentioned me (unless it’s in a huge, long list). If someone wants a conversation, I usually reply to those first. I also scroll through my timeline and try to engage with some “new” people each day by asking a question or retweeting or telling others to follow if I find something great. (And as a boomer, you’re quite good at engagement!)

Facebook

After Twitter, I head to Facebook and check all my conversations there. I don’t read each and every post, but scan. My Facebook is very dialed in and if you want to know how to do that, check this post here. I schedule right on Facebook (usually for that same day), not using a third-party app.

LinkedIn

LinkedIn, that most favorite spot of baby boomers, is a good place to engage. I like or comment on posts, and schedule posts through HootSuite Pro.

Pinterest

If women boomers are part of your audience, you need to be on Pinterest. I check my Pinterest for new followers, and see what’s getting repinned. Then I start pinning by scanning my Pinterest stream and also doing searches.

Blogging

Baby Boomers Have Excellent Writing Skills

Baby Boomers Have Excellent Writing Skills

Next I work on my blog. As a boomer, you probably have good writing skills, so a blog is a natural. Each day, I blog for at least 15 minutes, although that usually turns into 30 minutes or an hour.

Gym

Staying active is important to me, so I make time for it six times a week. Eating pie might be important to you. Whatever. With good time management, you can do the things that you care about.

Simple, But Not Easy

So there you have it. I like simple. What about you? Is your time management simple? Or do you need someone to help you? If you need someone to help, I know a person!

 

Pinterest: 6 Steps to Going Viral

Pinterest: 6 Steps to Going Viral

Pinterest: 6 Steps to Going Viral

You’ve been on Pinterest for awhile now, pinning like a crazy person. Your pins, or those for your new startup, get liked and occasionally repinned, but nothing has ever gotten very popular, or achieved the success you’d really like. What can you do to increase your odds of a pin going viral, being repinned, liked, and commented upon? As an example, I’d like to use a pin from my Tiny Homes board. (If you click on the picture above, you’ll see the original article).

Disclaimer: Nothing can ensure a pin going viral. Sometimes the dumbest things catch on, while your carefully crafted posts die a sad, lonely death with nary a like. This article may only increase your chances. If you really want to go viral, send $10 million in unmarked bills and I’ll see what I can do.

Click Through

If you’re repinning from someone else’s account, make sure that the pin goes somewhere. That is to say, click enough times to see where the pin leads. Make sure that the pin does not lead to a Google search, or a website where there’s no more information, or **gasp** a 404 page. My pin goes to a fabulous site with an article about downsizing for a tiny home.

Read the Article at the Pin’s Origin

For pins that include an article, read the article all the way through before you repin it. Take note of a few things about the article. The point of this is so that you have something interesting to put in the caption. For instance, is the article funny? Is it thorough? Is it peculiar? Do you like the writing style?

Recap What You Liked

In my tiny homes pin, the writer uses an example of a clown car which cracks me up. So in my caption, under the pin, I write my own mini-review of the article, telling people why they might want to read the article. And be sure to give credit where credit is due–to the original author.

Post At a Good Time

Now that's a tiny house!

Now that’s a tiny house!

If you find an extremely good item to pin, save it for a good time. According to Social Media Examiner, pinning at different times of the night and day will help your pins be seen by local and global audiences. I like to pin on Sundays because that’s a very popular time in the U.S.; pinning at various times I’ve noticed that different people are online depending upon when I pin.

Comment on Your Own Pin and Respond to Comments

People love comments! And few people comment. So you can add comments to your own pin. And be sure to respond to any comments about the pin to keep the conversation going! This raises the popularity of the pin.

Repin Later

If your pin doesn’t catch on, you can repin the pin to the top of the board or even make it the cover pin. If there are no “likes” or repins at all, you could delete it completely and repin it at a later time. You can add more text to the caption, too (think about how you might search for such a pin yourself). You want people to be able to find your pin!

Have Your Pins Gone Viral?

Do you have any “pins gone wild,” which been repinned hundreds or thousands of times? Was that a complete surprise, or were you sure that they would be popular? One of my pins has been repinned 25 billion times! Ok, one of the previous sentences might be a slight exaggeration. Can you guess which one? As usual, leave your comments below!

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