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The Perfect Retweet: Seven Ways

January 28, 2014 By 14 Comments
The Perfect Retweet: Seven Ways

The Perfect Retweet: Seven Ways

A blog post about how to retweet might seem like Twitter 101 (and here’s my blogpost on Twitter 101 for Baby Boomers). But before you pull out that “been there, done that, bought the t-shirt” line, give me a minute to explain. Because lately I’ve seen a lot of bad retweets.

Don’t Hit That Retweet Button!

My good friend, Bridget Willard, of You Too Can Be A Guru says it best:

There are lots of reasons not to use the retweet button. For one, people often don’t see your retweet. For another, when you use the classic retweet, you use your own branding, instead of having a bunch of other people’s logos all over your Twitter account. For a third, you can add a comment more easily. The fourth reason is that using the retweet button can be a conversation killer. Do you need more reasons? I did a Google search and my bud Bridget Willard’s post on why she doesn’t use the retweet button was right there on page one. Seriously.

Use the Classic Retweet

To use the “Classic” retweet, hit reply, then cut and paste the tweet. Check that the tweet will fit. Put a “.” or RT or MT (for “Modified Tweet) in front of the tweet. Note: If you start a tweet with an @ sign, it’s a reply and only you plus the person in the @ sign will see it. More details about using the @ sign, plus other newbie hints here.

Check the Link

If you’re retweeting with a link, check the link. Even if you don’t read the entire article at the link, at least scan it. Make sure the link is still alive, and that the article isn’t spammy. Yes, sometimes you may tweet out a dead link (and please tell your friends if they do!).

Ask Yourself if Your Followers Will Like the Tweet

Try to retweet articles of interest to your followers. Who are your followers? What would interest them? For instance, if you tweet for a bank, your tweets could be about rising interest rates, banking history, events in your bank’s home town, etc. If your followers love the outdoors, tweet about hiking and mountaineering. And so on.

Don’t Retweet a Bunch of @ Names

Here comes the analogy. Ready? I’m sitting at one end of a long bench. John is sitting at the other end. I say hello to John and we start talking. But our conversation has nothing to do with anyone else on the bench. That’s how it is when you retweet those long chains of names. It adds to the noise. It’s also like a “reply all” in email. Remove all the @ signs if you’re talking to just one person. Everyone else will thank you for the peace and quiet.

Add an Image

For extra credit, add an image

For extra credit, add an image

If you really want extra credit, add an image. Since about Halloween of 2013 and its IPO, Twitter has allowed the addition of multimedia, as outlined by the New York Times. You may need a little time to find something appropriate (Creative Commons is good for this purpose), or you can use one of your own pictures to steer clear of copyright infringement. One of my friends, @TheSoulfulEmu on Twitter, sometimes adds an image to my tweets. How cool is that?

Ask for a Retweet

If the tweet is very important to you, add the words “Please retweet” at the end. Just make sure that you’re also retweeting other people’s tweets, too, not just asking for favors all the time. Yes, there’s that whole thing about being social again. Strange, I know.

What Else Do You Love in a Retweet?

Please leave me a comment! I appreciate it.

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Five Ways Moving is Like Working for a Startup

January 14, 2014 By 5 Comments
5 Ways Moving is Like Working for a Startup

5 Ways Moving is Like Working for a Startup

Recently, I moved. My boxes were carefully labeled, my days were carefully scheduled, and everything came unglued within half an hour. The movers didn’t speak English, none of my labeling meant anything to them, and there were lots of mini-emergencies and things that had to happen “right now.” So it got me to thinking about how moving is like working for a startup–chaotic and fast-paced.

The Tools Are Woefully Inadequate

For instance, making coffee that first day with nothing but a glass, a filter, and a knife. At a startup, you might have only a partial description of the app you need to build, and the tools you need to use are pre-pre-pre beta, but that’s all you’ve got, so you “get ‘er done.” Although some of the coffee grounds might slop over into the glass, you have to use the tools you have.

You’re Short on Time

The Tools Are Inadequate!

The Tools Are Inadequate!

Everything in a move has to happen by a certain date and time. At a startup, you have to get your product to beta, your social media launched, and everything needs to happen whether you’re ready or not. So you make do and focus on the most critical items. Speed is of the essence.

Creativity is Essential

Although I want to punch people who say “think outside the box,” having a creative mindset is a requirement, both in moving and in working for a startup. If you don’t have the right size box when you’re moving, you have to make one. The same thinking applies at a startup. There’s lots of scurrying around at the last minute, eating a sandwich with one hand, while writing on a white board with the other, and people pointing at their watches saying to hurry up!

Getting it Done Versus Making it Perfect

When the truck pulls out of the driveway, all your stuff better be on it! And when your new website launches, you’d better have most of what you need there. And if you wait until it’s perfect, it’ll never happen!

Delegate and Let it Go

When you give your life over to movers, you have to let go of control for a few hours or days. The same is true when you delegate what you can’t do yourself. Other people might only do 80% of what you’d do yourself. You have to be comfortable with chaos. Forbes has an excellent article on delegation, by the way.

Have You or Your Startup Moved Lately?

What helped you get through it with the least amount of stress possible? And by the way, have you seen my tea kettle?

 

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Time Management for Baby Boomers: Managing Social Media

January 9, 2014 By 6 Comments
Time Management for Baby Boomers

Time Management for Baby Boomers

If you’re a baby boomer, you probably have been to some of the time management classes, especially if the place you work ever offered free ones. Remember the Franklin Covey system with the binders and the page inserts? How about the Dale Carnegie training? Did you know that Tony Robbins offered time management courses, too? Just when you thought you knew the rules for time management, along comes social media and your previous attempts at managing your own time go right out the window! So what’s a boomer to do? Here’s how I handle my own social media.

Use the Basics Plus

Do you have a system that works for you? Or did you leave all that behind in the 90’s? If your system works, then by all means continue. But, when I began working in social media, I added some tools to better manage my time. For instance, I like using a hybrid system, with a zen timer app when I’m out of the office, along with an old-school egg timer for when I’m in the office. And I still carry an old-fashioned notebook and pen for my to-do list. Yes, maybe you’ve seen one in the museum!

Batching Tasks

Batching tasks works on social media as well as any day-to-day activities. For instance, you probably run all your errands at once to save wear and tear on the Prius. In my case, I do all my Twitter stuff first. I see who has mentioned me and who has followed me. I try to reply to everyone who has mentioned me (unless it’s in a huge, long list). If someone wants a conversation, I usually reply to those first. I also scroll through my timeline and try to engage with some “new” people each day by asking a question or retweeting or telling others to follow if I find something great. (And as a boomer, you’re quite good at engagement!)

Facebook

After Twitter, I head to Facebook and check all my conversations there. I don’t read each and every post, but scan. My Facebook is very dialed in and if you want to know how to do that, check this post here. I schedule right on Facebook (usually for that same day), not using a third-party app.

LinkedIn

LinkedIn, that most favorite spot of baby boomers, is a good place to engage. I like or comment on posts, and schedule posts through HootSuite Pro.

Pinterest

If women boomers are part of your audience, you need to be on Pinterest. I check my Pinterest for new followers, and see what’s getting repinned. Then I start pinning by scanning my Pinterest stream and also doing searches.

Blogging

Baby Boomers Have Excellent Writing Skills

Baby Boomers Have Excellent Writing Skills

Next I work on my blog. As a boomer, you probably have good writing skills, so a blog is a natural. Each day, I blog for at least 15 minutes, although that usually turns into 30 minutes or an hour.

Gym

Staying active is important to me, so I make time for it six times a week. Eating pie might be important to you. Whatever. With good time management, you can do the things that you care about.

Simple, But Not Easy

So there you have it. I like simple. What about you? Is your time management simple? Or do you need someone to help you? If you need someone to help, I know a person!

 

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Pinterest: 6 Steps to Going Viral

January 7, 2014 By 11 Comments
Pinterest: 6 Steps to Going Viral

Pinterest: 6 Steps to Going Viral

You’ve been on Pinterest for awhile now, pinning like a crazy person. Your pins, or those for your new startup, get liked and occasionally repinned, but nothing has ever gotten very popular, or achieved the success you’d really like. What can you do to increase your odds of a pin going viral, being repinned, liked, and commented upon? As an example, I’d like to use a pin from my Tiny Homes board. (If you click on the picture above, you’ll see the original article).

Disclaimer: Nothing can ensure a pin going viral. Sometimes the dumbest things catch on, while your carefully crafted posts die a sad, lonely death with nary a like. This article may only increase your chances. If you really want to go viral, send $10 million in unmarked bills and I’ll see what I can do.

Click Through

If you’re repinning from someone else’s account, make sure that the pin goes somewhere. That is to say, click enough times to see where the pin leads. Make sure that the pin does not lead to a Google search, or a website where there’s no more information, or **gasp** a 404 page. My pin goes to a fabulous site with an article about downsizing for a tiny home.

Read the Article at the Pin’s Origin

For pins that include an article, read the article all the way through before you repin it. Take note of a few things about the article. The point of this is so that you have something interesting to put in the caption. For instance, is the article funny? Is it thorough? Is it peculiar? Do you like the writing style?

Recap What You Liked

In my tiny homes pin, the writer uses an example of a clown car which cracks me up. So in my caption, under the pin, I write my own mini-review of the article, telling people why they might want to read the article. And be sure to give credit where credit is due–to the original author.

Post At a Good Time

Now that's a tiny house!

Now that’s a tiny house!

If you find an extremely good item to pin, save it for a good time. According to Social Media Examiner, pinning at different times of the night and day will help your pins be seen by local and global audiences. I like to pin on Sundays because that’s a very popular time in the U.S.; pinning at various times I’ve noticed that different people are online depending upon when I pin.

Comment on Your Own Pin and Respond to Comments

People love comments! And few people comment. So you can add comments to your own pin. And be sure to respond to any comments about the pin to keep the conversation going! This raises the popularity of the pin.

Repin Later

If your pin doesn’t catch on, you can repin the pin to the top of the board or even make it the cover pin. If there are no “likes” or repins at all, you could delete it completely and repin it at a later time. You can add more text to the caption, too (think about how you might search for such a pin yourself). You want people to be able to find your pin!

Have Your Pins Gone Viral?

Do you have any “pins gone wild,” which been repinned hundreds or thousands of times? Was that a complete surprise, or were you sure that they would be popular? One of my pins has been repinned 25 billion times! Ok, one of the previous sentences might be a slight exaggeration. Can you guess which one? As usual, leave your comments below!

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Beyond the Magic Words: 8 Ways to Say Thank You!

January 2, 2014 By 7 Comments
Beyond the Magic Words: 8 Ways to Say Thank You

Beyond the Magic Words: 8 Ways to Say Thank You

You already know what the magic words are, right? That’s right: please and thank you! Baby boomers, in particular, seem adept at knowing how to thank people. Depending upon why you’re grateful, you could decide to send any of the following.

Personal Email

A customized and personal email is a quick way to say thank you. People really do love to be appreciated, and this is a way to go beyond the basic thank you. You could add a photo of something you know the person really likes, too. Are they crazy about pygmy goats? Send ’em a pic!

An Ecard

Include a picture of something your friend likes

Include a picture of something your friend likes

An ecard might include a picture of something your friend likes–such as a cup of espresso with a lemon twist, a microbrewed beer, or a nerdy hat. Or how about a gift card to that special brewery you visited together?

Poetry

A cute or funny poem adds an element of surprise and delight! You may find that no one has ever written a poem for your friend. Be sure to include details that you especially like and why you are appreciative. For bonus points, add alliteration and rhyming.

Photographs

How about a flattering photo of your friend or a photo of the two of you together? If you know your friend pretty well, then a slightly embarrassing one is even better! Like that photobomb from the Giants game–the one where, um…mistakes were made? Or the belly flop into the deep end of the pool? Oh, yes.

A Small Gift

Most people appreciate a cup of coffee or gift card. If you can find out where your friend likes to go, that would be even more personal. But don’t hold off sending a gift because you don’t have all the details yet! And **gasp** you could even ask them what they like! But be cagey when you ask; don’t tell them why you need to know!

Flowers

Flowers are a turbo-charged form of thank you. Most people love flowers (hint, hint), and some people rarely get them. To make them more special, find out what your friend’s favorite colors or types of flowers are. Home-grown purple roses? Bright red tulips? Yellow chrysanthemums? If you don’t know, you might match their eye color or the color they wear a lot.

Jewelry

Jewelry is still more personal. A bracelet or necklace make very sweet gifts. Some jewelry, though, can be fraught with romantic overtones–unless you are very confident that the giver wants to receive the jewelry, it’s best to save this for a very special relationship. Unless you like being in trouble, that is.

Gift Basket

For a client, or for a big milestone event, personalized gift baskets are fab. You might send fruit or baked products from your area. Anything scented is more difficult, unless you already know what your friend likes.

How Do You Like to Be Thanked?

Do you remember a particularly good gift? What made it so memorable? Please let me know in the comments!

 

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The Power of a Complaint, Part II

December 12, 2013 By 4 Comments
The Power of a Complaint

The Power of a Complaint

So you’ve read my first post about my run-in with BL&T, and you want more, more, more! You won’t be satisfied until you get it! I have little to report, and of that, none is very interesting. Therefore, I will amuse you with a bunch of  random things until I run out of words and have to go to sleep.

The Escalation Team

After my issue went to the “Escalation Team,” I received two calls and some email. Let’s call the customer service rep “Irene.” The message went something like this: “We have received your request to escalate this issue. Please call this [long, long number], refer to this case number [another number], along with this access code [another number] and this extension [another number]. Please solve for x, where x = the ratio of your sanity divided by where your career track would be if quantified by a number and you did not have to return this call.

Ok. I made that last part up. But you knew that! Because by now you know me. We are good buddies, you and I. Well, not really. Sort of. Ok, not so much.

I still have Internet problems

So now it is late Wednesday night, and the Interwebz still no workie over here. For instance, some of you commented on my blogpost, and I never saw any notifications! The emails went into BL&T’s big bit bucket, and some snarky email-eating grinch is probably chewing on them right now. At any rate, Houston, we still have a problem. Yes, we do.

So since you and I are stuck here in this story together, this is what I’ve been up to. I would’ve done an interpretive dance, but instead here’s a photo montage of what I’ve been doing since first complaining to BL&T.

Stacking Pennies!

Stacking Pennies

Stacking Pennies

[

 

 

 

 

 

 

 Reorganizing My Stamp Collection!

This is probably organized enough

This is probably organized enough

 

 

 

 

 

 

 

 

  Watching Grass Grow!

Watching Grass Grow

Watching Grass Grow

 

 

 

 

 

 

 

 

 Finishing a Humongous Jigsaw Puzzle!

18,000 Pieces? Pffft! No Problem!

18,000 Pieces? Pffft! No Problem!

 

 

 

 

 

 

 

 

 Building a House of Cards

House of Cards

House of Cards

 

 

 

 

 

 

 

 

 Listening to Crickets!

Crickets

Crickets

 

 

 

 

 

 

 

 

 

 

When Will My Internet Connection Get Fixed?

And also, I’m not quite sure how it happened but I woke up this morning with a long white beard. So that’s my story. What’s yours? Leave your guess as to when the Internet will get fixed in the comments below. Maybe we can have a pool with a prize. Would you like that? 

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The Power of a Complaint

December 10, 2013 By 10 Comments
The Power of a Complaint

The Power of a Complaint

Recently, I had an issue with the speed of my Internet service. The issue was: Speed = NOT. So I called my Internet provider. Let’s call them BL&T. 9:30 p.m.: I call BL&T to explain my problem. They say someone will get back to me within 30 minutes and to stay off the phone. So I stay off the phone. (Of course, I guess in case Old Mrs. Persnickety needs the party line to call Doc Crotchety about her lumbago.) 10:30 p.m.: No call from BL&T so I decide to call it a night.

The Next Day

The next morning, BL&T still haven’t called. So I do what any self-respecting, awesome social media manager does: find their customer service on Twitter and send a tweet.

I get a nice and polite reply back, very quickly.

Internet Provider

At this point, I put down the biodegradable spork I am using to stab myself repeatedly in the eyeball. 9:45 a.m.: The BL&T technician calls me, saying he’s on his way over. About 20 minutes later, he knocks on my door, very politely covers his feet with shoe covers, and looks at the router. After looking at the inside setup, he sees that there’s nothing wrong inside my place, so he goes outside to examine the exterior of the building. He comes back.

My Interwebz No Workie

Not the Actual Spork in Question

Not the Actual Spork in Question

He goes to examine the box on the phone pole, which is a distance away (I’m not sure where, exactly). At this point, I’m not angry with the technician, but it’s frustrating because I use the Internet a lot. (As in, how much ice cream would you eat if there were no downside? Answer: ALL OF IT a lot. That’s the definition of how much I need, love, and want the Internet. Which I’m sure you were dying to know because I’m just that fascinating. And humble. And not at all loquacious.) Also: I’ve been out of the office for 3 days and am slammed with tweets which have piled up higher than my head.

Slight Digression

I love the Internet more than this ice cream

I love the Internet more than this ice cream

Let me digress for a moment here. Remember that tweet I sent earlier? It turns out that BL&T deleted it from their stream (although I saved the screen shot, which I present above for your viewing pleasure in case you are not yet familiar with my incredible genius mind).

To take BL&T’s side for one second, I understand that they don’t want their entire stream littered with people ranting. They want Happy Shiny People, who only sing their praises in perfect harmony. And also puppies. But! This issue was on its way to being fixed. Can you see where I’m going with this? If you’re reading this, you do know–since some of my awesometasticness has rubbed off on you. After all, I have an infinite amount.

Instead of deleting the tweet, BL&T could’ve left it up, and shown the resolution. Instead, they chose to delete the tweet.

Ok. Digression over. You forgot that was a digression, didn’t you? So transfixed were you by the incredible storytelling of moi. Anyways, the guy is back now. He says, you’re paying for 6Mbps, but only getting 3Mbps, so you could downgrade and the line would be more stable.

He leaves. I thanked him warmly and did not punch him in the throat. (Hey, where’s my Nobel Peace Prize?)

At least now I had some answers, although still no stable Internet. And obviously somebody over there does know something.

I hadn’t called BL&T yet, when to my delight, they called me! Or actually, they had a robot call me, with a message saying they wanted to “close the ticket.” “Rutrow,” I thought. Close the ticket? Heaven forfend! Closing the ticket would mean all was right in the world of Internet memes (like my favorite: Grumpy Cat). And my Internet connection still had a big owie. Why would they close the ticket? Was night day? Was up down? Did cats not invent the Internet after all? I stayed in Phone Call Treelandia to make sure the ticket wasn’t closed.

Tap Dancing to the 1812 Overture

Tap Dancing to the 1812 Overture

Finally, after 10 minutes of entering phone numbers and tap dancing to the 1912 Overture, I hear the answer to my prayers: “Press zero to speak to a live operator.” Halleluiah! The cavalry will be here shortly! Then this: “We’re closed now. Call us back later.” OMG. Just when you think nobody has a sense of humor any more. When I get my own big company, I’m going to play this same prank on my tired, frustrated customers. Good one, BL&T! When the 2013 Prankie Awards are given out, you will be #1! Foam Rubber Finger!

But Wait! There’s More! Only not yet. How will this end? Will my Internet get fixed? Will BL&T get another nomination for the Prankies? Will the guy in the building next door stop playing that stupid kazoo? Has anyone seen my keys? Tune in next time for some answers. Maybe not to these questions, but you never know. Plus also more questions. And also maybe a recipe for BBQ sauce.

Calling All Spork Breakers

Have any of the rest of you ever been in a never-ending struggle? Are you also in the middle of a pitched battle? And how many sporks did you break before finding resolution? Please leave your rant below!

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Baby Boomers: Social Media 101

December 5, 2013 By 6 Comments
telephone photo

Photo by H.L.I.T.

You’re a Baby Boomer, intent on learning about social media. That’s great! Now what? Well, you might learn from your friends, if they’re part of GenC, and connected. But more than likely, you will learn from someone else, perhaps a consultant, or from hands-on trial and error. First off, congratulations for deciding to learn. Secondly, social media is just a bunch of tools. You already have the knowledge you need–good manners, pacing, and emotional intelligence. Let me explain.

This post was inspired by a cartoon I saw recently, and retweeted:

LinkedIn

Remember your trusty Rolodex? You can still keep a Rolodex–if you like–but having all that information online is so much simpler. Plus, it gets updated automagically whenever someone changes their job, so you don’t have to use White Out. If there’s a good place for a Boomer to get started on social media, this is the place. The pacing is slower, and you only connect with whomever you want to talk to. And you’ve already got the good manners and mad listening skills.

Pinterest

Contrary to popular belief, Pinterest is quite easy. Pin things you like, just as you would on a vision board. On your boards, remove things that are outdated or that don’t get liked or repinned. Comment on other people’s pins (because nobody does that!), and you’ll stand out! If your audience is Boomer women, so much the better!

Facebook

Remember your trusty Rolodex?

Remember your trusty Rolodex?

For a boomer, Facebook is easy. Share authentic posts with your friends. Share a photo of something odd you saw during the day, or a thought you had. You can start by lurking if you want to learn. Then start to “like” your friends’ posts, comment, and finally, share things from your friends. You would never tell someone to buy your stuff on day one, because as a boomer you know about pacing! That’s pretty much all there is to it.

Skype

Skype is just a tool for talking, with video so you can see the other person. And since you are already a pro at using the phone, this is super easy. It’s like a chat with a neighbor over the back fence. With your advanced emotional intelligence, you have this nailed.

Twitter

Twitter is maybe the most advanced of the tools. You may need a little time to learn the lingo. But again, Twitter is just a tool to talk to people. As a boomer, you are a natural talker and know how to engage. Do not have Twitter phobia! With Twitter, you can connect to people all over the world, or in your neighborhood.

Are You A Boomer?

If you are, I’d like to say: don’t be intimidated! You already have the most important skill set, and with these new tools, you will be unstoppable! Don’t let anyone look down at you for checking out these new tools. Really.

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Social Media: New Ways to Fail!

December 3, 2013 By 14 Comments
Social Media: New Ways to Fail!

Social Media: New Ways to Fail!

You got on Twitter, but you don’t tweet. You won’t show your face on Facebook, your Pinterest has a bunch of boards without any pins, and forget about Google Plus! There’s absolutely too much to do, and you don’t have enough time to goof around on the Interwebz. Does that sound like you? It actually sounds like a lot of people. There are so many ways to fail, and here are some more in case you haven’t tried these.

Ignore People

When people send you a tweet or tag you on Facebook, don’t respond. Turn off all notifications (what a nuisance!) and pretend not to notice anybody.

Post Once a Month

Post about 2,000 times once a month. Then stop until the same time next month. Calendar it now!

Use Broadcast Mode

Send out your messages continuously, and use UPPER CASE. And lots of punctuation marks!!!!!!!!! People love it when they think you’re yelling!

Don’t Say Anything

Alternately, adopt radio silence. Make like a cricket.

Stalk People

Post embarrassing pictures of your friends on Facebook without asking them and then tag them so that all their friends will see how great they look when they’re drunk and punching a cop in the face. When they ask you about it, laugh. If they ask you to take them down, say “why? you look so good!”

Steal Content

Take other people’s content and pretend it’s yours. When someone politely asks you to stop sharing your content, ignore them.

Be Boring

Make every story sound exactly like the last one. And the next one. And the one after that.

Cross-Post

Use your tweets on Facebook, your Pinterest pins on Instagram, and act hurt when nobody comments on your things.

101 Dalmations

Post only pictures of dogs, nothing else. Or if you’re not into dogs, how about cookie jars? Or old spoons? Everybody finds fire hydrants as fascinating as you do!

Rant

Ranting is a wonderful way to fail

Ranting is a wonderful way to fail

Are you a member of the aluminum foil hat brigade? Let your freak flag fly and rant endlessly about aliens, conspiracies, the government, the other political party, how ObamaCare has failed, and so on. Here are some of the benefits and down sides of ranting.

What New Ways Have You Found to Fail?

Are you as amazed as I am at all the creative ways people find to fail? Let me know about it in the comments!

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Social Media Conversation Starters

November 28, 2013 By 4 Comments
Social Media Conversation Starters

Social Media Conversation Starters

You might have had some practice starting conversations during the holidays or at parties. “Hey,” you might say. “Hey,” says your new friend. “How’s the punch?” you ask. “Pretty good.” your new friend responds. And a beautiful friendship is born. See? You already know a lot about talking! But in case you need to say a little more in an online conversation, here are your…

Social Media Conversation Starters

Before you say anything else to someone, before you tell them to “like your Facebook page” in an unsolicited direct message on Twitter, you might want to start a conversation. Some good times to start conversations are late at night, on Fridays during #FridayFollow, or on the weekend. Holidays are a perfect time to begin conversations, too.

Greetings Are Important

Greetings are important

Greetings are important

Just as in real life, the hellos, nice to meet you’s, and so happy you could make it’s are the hors d’ouevres of a good social media meal. Without them, conversations will seem a little weird because you’ve skipped steps. Greetings are what get us going in any relationship. They’re the bread and butter of your social media dinner.

Seven to Thirteen Touches

If you’re selling something, as many people are on social media, it takes 7 to 13 touches to qualify a lead. You may have heard this before. I love the chart (Figure 2) in this article about how most prospects never receive enough touches. So using a “soft touch” in social media goes a long way towards nurturing a relationship.

Always Ask Questions

Usually people will tell you something about themselves or their brand on their profile. Take a look and comment on what you see there. Start off with “I love the…” and fill in the blank. “…thing you say about bicycle pumps.” “…way you string together nouns.” Anything to get the conversation started. Even noticing where they’re from or asking about the weather or their holiday plans is perfectly fine. Here’s an example from a recent conversation with Stephanie Mount on Twitter:

 Make it About Them

Don’t be waiting for a break in the conversation so you can talk about yourself. Let the other person lead and be willing to be surprised by listening. That way, it’s more of an adventure. You never know what people will say! Most people love to talk about themselves, so give them the opportunity. Alex Feinman has some good ideas in his blog (I particularly like the part about “merging” and his comparing it to traffic).

Be Funny

Not all of us are born comedians, but sharing a funny story usually helps to break the ice. I really like self-deprecating humor because that’s just my thing. And if someone makes me laugh, chances are, I’m going to like them because that’s the way to my heart. What’s the way to yours? Try what works on you with other people and you could be surprised.

What Are Some of Your Most Effective Conversation Starters?

Pull up a chair, sit down, and leave a comment!

 

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