Carol Stephen, Author at

Creating Ritual for Social Media Transitions: Confessions

February 25, 2016 By Carol Stephen 8 Comments

Creating Ritual for Social Media Transitions: Confessions

You might have read my last post: Ten Social Media Transitions and How to Use Them. That post brought up another issue, that of how to create rituals for surviving those transitions.

Everyone Processes Differently

It’s a cliche to say that everyone is different. But everyone processes their emotions differently. To some people, it’s like water off a duck’s back. They’re all: “Next!” Others may need to wear a sackcloth and mope around for quite a few days (that would be me).

It’s easy to say that you should just “get over it.” But, really, how do you?

Balinese Rituals

While thinking about this topic, my mind wandered back to a trip I took to Bali. The Balinese have numerous ways of celebrating, creating offerings, and making rituals out of every day events. They seem to have a ritual for nearly every event. If you wander around for awhile, and come back to your hotel room, you may find flowers in your shoes.

What if we had as many rituals for the transitions and events that face us in the digital world?

Photo by A.Cahlenstein Photography

New Job Responsibilities

For instance, if you suddenly had to take on a new platform, you’d know exactly what to do. There would be a ritual for it, that would involve Pinot Noir, chocolate, and a hike with your two best friends to a favorite bench in a park. Once there, you’d have a basket filled with the proper words that you’d speak, before you burnt and buried them. The words, that is.

Photo by Roshan Vyas

Ditching Trolls

Much like beating Bowser, ditching a troll takes a lot of effort and multiple tries. Eventually, fire will rain down and Princess Toadstool will be saved. In our digital lives, there are trolls, there is spam, and there are hurdles of every variety to overcome. By the way, here are instructions for beating Bowser.

Photo by ♫Ali

ISO: The Gamification Handbook

Not only do our online lives need to be gamified more, we need a way to quickly process our emotions. Creating a point system could definitely be the way to go. Maybe even a handbook for social media managers with all the tricks of getting through the tough times, as well as ways to celebrate the good times. Here’s my article on the gamification of social media, in case you missed it.

Photo by AwesomeSA

Handling Victory

If loss creates stress, success also creates stress. You’ve just gained 20,000 followers on your business account. What do you do? Do you announce it? Does anyone care except for you? Maybe not. But a small celebration couldn’t hurt, could it?

Photo by oztenphoto

What Rituals Do You Have?

I’m really curious about this. We spend more and more of our time online. The line between online and offline isn’t as distinct as it once was. Have you created any rituals? What are they? Please leave me a comment!

Filed Under: Blog Tagged With: Bali, digital, rituals, Social Media, transitions

10 Social Media Transitions and How to Use Them

February 18, 2016 By Carol Stephen 6 Comments

10 Social Media Transitions and How to Exploit Them

10 Social Media Transitions and How to Use Them

Transitions, those edges around your social media accounts and jobs, can get messy and weird. Many people don’t plan for transitions. But that doesn’t mean that you can’t think about them! Here are some thoughts on the transitions that I’ve witnessed within social media.

When Friends Shuffle Off This Mortal Coil

This has happened to me a couple of times. One friend used to send me links to country-western songs every morning. We had never met. And it was quite sad. I never had the usual closure you get when someone you’ve met goes to that great tweetchat in the sky. There was no memorial service to attend. Just a message posted by his family that he had moved on. Talking to a mutual friend or writing about it (see below) may help to ease the pain.

When Looking for Another Position

You probably don’t want to check in on Foursquare when you’re out looking for another job. Also: ixNay on the acebookFay. That is, don’t make friends with your soon-to-be coworkers all over the place and start chatting with them before you even get to that cool new position. Here’s where the word S.E.C.R.E.T comes in: it’s ok to write their names on a Cootie catcher, but don’t get their name tattooed anywhere just yet.

When You Leave Social Media Accounts Behind

Naturally, the company where you worked owns all the accounts you created. Even if it was a lot of work, they own all digital assets unless you’ve made other arrangement. You may be able to maintain friendships with some of those you’ve met, though, if you reconnect with people through your new accounts, once you’ve left the old ones behind.

How to Say Good-Bye to Online Friends

Even a simple plan can really help when getting ready to leave. Yes, it’s difficult. Even if you’ve never met most of your followers in person, you can get attached when you spend all day online and share each other’s ideas. I really like this post about updating your title across all your social media all at once, from The Muse. After you’ve expressed your gratitude about all you’ve learned from your soon-to-be previous team, and let that news sink in for a few days, it’s time to make that announcement that you’re leaving.

For Any Occasion: Writing as Ritual

For me, since I’m a writer (or pretend to be one on T.V.), writing helps a lot. Writing a letter to someone saying good-bye, and stating what their friendship meant, helps to move through the emotions since there is no formal ritual. If there’s anger involved in your decision, writing helps there, too. Writing an angry letter that’s never sent, then rewriting it, helps to displace the anger. Did you know there’s a journaling tool called the unsent letter? Yup!

When Alliances Change

For those of us who freelance, gigs can change suddenly. A client might decide to go in another direction or retire. In any case, you may want to let others know what’s going on with you and that company if your friends have followed you on that journey. People aren’t always in sync with what you do, though. Don’t expect your friends to drop that company like a hot potato if they’ve taken a liking to the place you work.

The Internal Transition: Passing a Milestone

Do you celebrate when you pass a milestone? However phony the idea of a milestone is (especially if it’s a “vanity metric”), many milestones mean more engagement on social media. For instance, when you pass that 1,000 follower mark on Twitter, you will have more engagement, at least if you’re doing social right. If you’re freelancing for someone, you may decide to raise your prices if the number of engagements goes up dramatically. Here’s a piece I wrote about my 100th blog post, and what I learned.

When You Move a Community

When I ran a chat and moved it to a new chat, #DigiBlogChat, that took a bit of doing. That is to say, some moved with me and stayed on, and others were left behind. We all need and want more community, and having one online can help to replace those in-person ones we’ve lost along the way. #DigiBlogChat is the highlight of my week, and one where many of my virtual friends reside. By the way, here’s my crazy long list of Twitter Chats: 101 Tips For Success.

When Do You Train a Replacement

Hopefully, the company or startup where you work already has a set of guidelines in place. That said, there may be some words of wisdom that you could impart to your replacement if the parting of ways was amicable. In a perfect world, we’d all leave on good terms, but that isn’t always the case.

Exit Strategies

As far as saying the final farewell, it could be a good idea to let a trusted friend know what you’d like to do with your social media accounts when you go to that Facebook group in the sky. Some people even go so far as to write their final tweet while they still can. Have you done anything about this? For me, letting my lawyer know my final wishes was a great relief.

Filed Under: Blog Tagged With: death, Facebook, goodbye, hello, leaving, new job, Social Media, transitions, Twitter

Automation and Social Media: You Need to Know How to Balance

February 11, 2016 By Carol Stephen 7 Comments

Automation and Social Media: You Need to Know How to Balance

Finding that sweet spot between live interaction and posts can be a tricky business. Some people like to automate everything, and others are purists about live posting. A hybrid approach can save you time and energy, but what is the best ratio of automated to live posts? And how often can you post before your audience starts to roll their eyes and unfollow you? Here’s a look behind the curtain, so you can choose what you want to do.

By the way, you may have missed this post about social media automation.

Being Informative vs Being Annoying

Hardly anyone sets out to be annoying, but sometimes there’s a fine line. Being top of mind is what we’re all aiming for. In an interesting article from Buffer about social media frequency, author Kevan Lee suggests posting 14 times a day on Twitter, or about once per hour. Of course, there’s another ratio to consider: how often to post about yourself. Could you post about your own brand once in five or once in ten times?

Scheduling Tweets

Twitter: Live Engagement & Automation

For Twitter, I started with scheduling nothing, then went to scheduling 10 tweets daily, then 5 scheduled tweets, and now 0. When an interesting topic comes up, it goes into my scheduler so it appears at an optimal time. Besides that and the Tweet Old Posts plugin (every 4 hours), the rest is live engagement. The result has been that my follower count has gone up. My ratio of automated to live tweeting is about 1:3 or 1:4. By the way, here’s an article about why not to buy followers and who has the most fake Twitter followers.

Facebook Analytics

Facebook: Optimizing Through Analytics

Do not believe those articles and infographics about the best times to post. Check your Facebook analytics to find your best times and frequency. Unless you bought followers, you should be able to see when your fans are online. I find the best engagement before 9 am and up to 3 pm. It’s important to use a big picture. Some people like to tag others, but I find those posts annoying. For Facebook, I post about once daily. Hubspot has an interesting article about how often you should post on Facebook. As far as automation goes, I’d recommend it and especially if your audience is up early, for instance, and you’re not. Again, check your analytics.

Pinterest Scheduling

For Pinterest, since about half of all users are in the United States, you might want to limit your pinning to those times when your audience is online. I’ve been pinning roughly 8 times a day: 4 times live pinning and four scheduled pins. The scheduled pins are from my own blog, and go out between 5:30 to about 8 pm. The others go out usually all at once.

What Works for You?

Do you schedule? How much? Leave me a comment! I’d really like to know!

Filed Under: Blog Tagged With: automation, balance, celebrities, Facebook, Pinterest, POTUS, Social Media, Steph Curry, Twitter

How to Avoid Writing Bad Pinterest Headlines and Get Found

February 4, 2016 By Carol Stephen 6 Comments

How to Avoid Writing Bad Pinterest Headlines and Get Found

This is one of those topics I’ve been meaning to write about for a while. Ok, here’s the deal. You need to think about what you write on your Pinterest pins as being searchable headlines. Because they are. Searchable, that is. After you read this post, you’ll have a clearer idea of how to write the text for your pins. I call it headline writing because it’s similar. For how to write other types of headlines, you might like this article, Headline Writing: 10 Reasons It’s a Pain in the Asterisk.

Pinterest is a Huge Search Engine

This is a thing that many marketers don’t get. Pinterest is a search engine. Pinterest does a lot of stuff that Google doesn’t. Here’s a fantastic article about Pinterest Search, by the way. So if you write “this is great,” or “hoo boy” on an otherwise great pin, nobody is going to find that pin. It could theoretically come across someone’s stream, but for the most part, it will be invisible.

How Do You Search?

Think about how you search. Get on Pinterest right now and do a search for “carnitas.” Now look at the guided search results. You can refine your search by adding the words “Mexican,” “Slow Cooker,” “Paleo,” etc. If your recipe includes all those terms already, why not include those words in your description?

The Good, The Bad, and the Ugly

Here are some examples of bad, better, and best descriptions, using the carnitas example from the last paragraph:

Bad Headline: Yummy recipe!
Better Headline: Delicious Pork Carnitas Recipe!
Best: Mexican Slow Cooker Pork Carnitas – Super easy pulled pork recipe and an amazing way to get juicy, mouth-watering results!

You can see from your search on Carnitas that the top search results already have quite a few good search terms, plus a beautiful, vertical image.

Description Length

Don’t make the mistake a lot of people make and include only a character or a single word in your pin’s description. Add information that lets other pinners know what is behind the pin. Is there simply an image? Is there a full article about cruises to the Mediterranean? Some studies show that descriptions should be 200 characters long to be the most repinnable.

Best Words

Some words are better than other words for Pinterest. You may want to use your own keywords, if you know them, in your pinned blog posts. Take a look at Mashable’s article most popular searches, by country, for 2015. Can any of them be applied to what you pin? Your pin might not necessarily go viral, but you could get a few more repins by using better terms, even if those words aren’t about mason jars, cats, or DIY pallet projects!

Make Your Description Flow

Write in a concise, short sentence, if possible. If you must use a phrase, make sure it makes sense. For instance, if you’re pinning something from your own blog, describe what it’s about and why someone would want to click on the link.

Avoid Hashtags

When Pinterest first appeared on the scene, people used hashtags. Sometimes too many hashtags. Now Pinterest is moving away from hashtags, and if your post has too many hashtags, your pin could be labeled as spam.

Pinterest Image Sizes

No post about Pinterest would be complete without a discussion on pin size. You might have a fabulous description with keywords, but a lousy picture. Don’t do that! Here’s a good article on pin sizes. That said, the longer, skinnier pins do the best on Pinterest.

Study Your Own Pins! The pin above has been repinned nearly 7,000 times.

Study Your Own Pins

Which of your own pins has been popular? For instance, the pin above continues to be repinned one year after it was pinned! Can you tell why? Repeat what you did with that pin, if possible!

Filed Under: Blog Tagged With: descriptions, hashtags, headlines, pin length, pin size, Pinterest, search

Social Media Managers: 10 Secrets to Care for Yours

January 28, 2016 By Carol Stephen 8 Comments

Social Media Managers: 10 Secrets to Care for Yours

My friend Amy Donohue recently said it sucks that companies don’t see the value of professional social media. That definitely rings true! Although there is no ideal world, here are some real-world examples of positives and negatives.

For the purposes of this post, there are two different clients: Client A is grateful, sweet, and full of compliments. Client Z is, well, the exact opposite. By the way, you might like this other post, Why It’s Easier to Be Darth Vader Than a Social Media Manager.

Cheerfulness

If you need to send an email to your SMM, a cheerful message goes much farther than a grumpy one.

Client A: Hello, how are you today?
Client Z: Did you get that work done yet?

You Can Catch More Social Media Managers with Honey Than Vinegar!

Sweetness

You can catch more social media managers with honey than with vinegar! Does this even require examples? Sigh. Here’s the wiki on how to be sweet, by the way.

Apologize

If you screw up, say so. And I will do the same. See “Be honest.”

Give Us the Benefit of the Doubt

The Benefit of the Doubt

We really do want the best for you and your business. So please give us the benefit of the doubt. After all, if you win, we win. We would not try to hurt your business because that would be like cutting off our nose to spite our face.

Gratitude

Are you complimenting your SMM? Even a small pat on the back, such as “Great job!” “loved the image you chose for that post!” can spark your SMM to do more and better work! You’d like that, right?

Client A: I’m so grateful to you for setting us up with a righteous look across all SM platforms; thank you-thank you for making us hot!
Client Z: Nothing.

Honesty Goes a Long Way

Honesty

Recently, two clients did not pay on time. Most SMMs won’t be happy about this. Here’s how to handle it if this ever happens to you as a business owner. Be honest and tell us when to expect payment. And then follow through.

Client A: “I’m soo sorry for the delay!” Checks will go out on the 15th. (They did.)
Client Z: “It’s been so hectic around here…Court costs for $xxx are going to be a waste of money so just hang in there a few more days…”

Honor the Relationship

If the relationship is the most important thing, then treat your SMM like a human being. Tell the truth. Focus on the positive. Rinse and repeat.

Respect

This goes along with relationship. The Golden Rule applies! Not just treat others as you’d want to be treated, but treat others the way you want to be treated. Calum Curry wrote a great post: Always Respect Your Social Media Manager.

You Are One of Our Clients

We’d love to work on your account all day long and not sleep, but we do need sleep. We can’t always get back to you within 10 minutes as we are in meetings, doing research, and writing blog posts.

It’s Just Us

Often, we are solopreneurs (sole entrepreneurs), without a huge agency behind us. Though we know how to look big online, we don’t have an army standing behind us. That’s how we can customize your images, your posts, your tweets, etc. Not to be dramatic, but a stinging comment or late payments can really hurt.

Family

This one is a bonus, and goes along with relationship building. telling the truth and giving compliments. Although we don’t expect you to invite us over for Thanksgiving dinner, a little warmth and consideration is greatly appreciated.

What’s Your Gripe?

Are you a social media manager or consultant? How do you like to be treated? Or, if you’re on the other side and work with a consultant, what’s that like? Leave me a comment! And thank you.

Filed Under: Blog Tagged With: SMM, Social Media, social media manager, value

Twitter Spotlight on locals: How to Connect Ten Ways

January 21, 2016 By Carol Stephen 6 Comments

Twitter Spotlight on locals: How to Connect Ten Ways

If you have a brick-and-mortar store, such as a shop or a restaurant, what’s the best way to get people to your place? Although I’ve written a previous post, Social Media: 7 Ways Your Business Can Connect with Locals, there are other ways to get people in the door.

Follow Locals through Search

Now following locals might seem obvious–locals will be your best source of traffic–but how, you might ask? Search on a city, neighborhood, or county (or a hashtag). Find something you have in common with people, whether that’s tweeting about the weather, puppies, or beach photography. Follow locals, retweet their content, and talk to them.

Be Curious

I’ve said it a million times–talk to people. No matter which platform you’re on, that is the key. Ask questions, give compliments, and be generous. Say hello, say thank you, and be curious. Curiosity is your best friend on Twitter.

Tweet Specials

Give people a reason to come into your shop. Tell them what your specials are. What gives your place the edge? Tweet about that. Why did you start your business? Tweet about that. You can also “pin” a tweet to the top of your feed so it’s the first thing visitors see when visiting your Twitter stream. You can even “pin” that tweet on mobile.

Add High Quality Content

Look at the analytics on your Twitter. Who’s following you, and what do they like? If you want more of the same kind of followers, give your audience what they want. Do they like technical content? Art? Give them that.

Use Beautiful Images

There are so many images to choose from. If you’re a restaurant, tweet images of your food. If you’re a shop, tweet what you have for sale. And make the images beautiful! I see so many accounts with ugly images. Don’t be that business!

Use Maps

Tell people how to get to your shop! Go to Google Maps, and map a nearby location. Now take a screenshot of the route, add a caption, and pin it to the top of your feed.

Use the Heck out of Lists

Make lists, use them daily, and share them with others. They’re free and make you look pro. Also, if you don’t use lists, you will surely go insane. You Too Can Be A Guru’s Bridget Willard has some terrific examples of good lists here: Organize Your Twitter Stream–Use Lists. You can create lists by city, neighborhood, or county.

Join Chats Your Audience Would Like

Check your analytics and join chats that will draw in people who are your best audience. Are the people techies? Join a techie chat! Are they boomers? Join a Boomer Chat! A couple of my favorites are: #BufferChat (Wednesday mornings at 9 am Pacific) and #DigiBlogChat (my chat about all things digital/blogging Tuesdays at 1 pm Pacific). Twubs has a list of chats that may interest you.

Make Followers Feel Like Friends

Share what excites you. Share non-business content, too. Tips on things you have learned. Maybe a secret place nearby, a good venue in the area, or an app you really like. Put up posts from museums, or a little trick you learned.

Meet in Person

Of course, this is ultimately what you want. Make sure their visit is positive by giving the same great customer service and friendliness that they experience on your social media.

How Do You Get People in the Door?

Did I miss anything? I really do want to know! Leave me a comment! Thank you.

Filed Under: Blog Tagged With: audience, Engagement, images, Lists, local, Twitter

How to Resist Change: Confessions from a Curmudgeon

January 14, 2016 By Carol Stephen Leave a Comment

How to Resist Change: Confessions of a Curmudgeon

When I was a kid, I looked up to celebrities. There was something magical about their hair, their makeup, and their clothes. I remember being alone, dancing in my room to David Bowie. Sometimes, I would grab a hairbrush (for a mic) and sing along with the Rolling Stones. Sam, our cat, was a willing audience to these outbursts of song and dance. Imagine my dismay when the Beatles broke up. I still can’t believe it’s over!

Breaking Up is Hard to Watch

Miss Piggy and Kermit split up this past year, which was difficult to watch even though they are muppets. What happened to their love? And their ridiculously cute squabbling? Maybe it was never an act at all. And what about Ben Affleck and Jennifer Garner? Is nothing sacred? Well, Batman is sacred, but that’s another story, Ben Affleck!

Change is Intolerable!

When change happens, we should pull the blankets over our heads and go back to sleep. Like the proverbial ostrich with its head in the sand, we can ignore changes and pretend they didn’t happen. It’s easy, right? Sure! So long as you don’t read your friends’ Facebook posts, or see anything trending on Twitter!

Get Off My Lawn!

Even though I don’t have a lawn, I’d like to get one just so I could yell that at kids. They don’t belong on my non-existent lawn! Not that there are tons of kids running around where the lawn would be, still it’s troubling to think that they could be. What were they thinking, those imaginary kids?

Ads, Throttling, and Spam

Facebook is doing more targeted ads and throttling who sees posts. Is that right? No! They should’ve kept it the way it was, where people could see everything. Not only that, but Facebook is terrible for you, says Salon. Twitter has become less about engagement and more about spewing ads. Again, it was way better before. Pinterest now has ads, too, whereas in the beginning it was only about pinning interesting pictures of kittens and flowers.

Deny Everything

One thing you can do to avoid change is to deny it exists. The earth is still flat, Elvis lives, and you don’t have to update that software. Then again, if you procrastinate long enough, you might not have to think about it at all.

Coping with Change

Of course, you could learn to cope with change, as this excellent article by Adam Dachis explains. But if you did that, you wouldn’t be able to gripe about it, would you?

Filed Under: Blog Tagged With: change, Facebook, Pinterest, Social Media, Twitter

Silent But Deadly: The Passion of The Authentic Pen

January 7, 2016 By Carol Stephen 2 Comments

Silent But Deadly: The Passion of The Authentic Pen

Some days we all struggle with writing. The words don’t flow, thoughts get stuck, and even our best efforts and tricks don’t create new ideas. Other days, writing is effortless. Words emerge in complete sentences, and all of them make sense. Why is this? More and more, I believe the answer lies in silence.

Escaping the Noise

I live in the middle of a forest. My little house is surrounded by redwood trees. I always thought it would be quiet here, but there is a lot of noise: chain saws, trucks, and leaf blowers are among the contraptions people use daily. And also: motorcycles.

Music

Loud music, or even music with words is distracting. People with their constant chatter is distracting. More and more, I hear both: people talking, loud music, which equals the inability to focus.

Habit Forming

So on those easy writing days when words flow, what happens? What is the difference? For me, writing is more effortless when I write every day, and when that writing is done in silence.

Silence

Sometimes white noise in the background works. But mostly silence. Maybe this has to do with being an introvert.

By the way, I’ve been reading a great book about noise and the lack of silence: One Square Inch of Silence. ”

“SILENCE IS NOT THE ABSENCE OF SOMETHING,
BUT THE PRESENCE OF EVERYTHING.”

~Gordon Hempton

Bagpipes, Synchronicity

Gordon Hempton, author of One Square Inch, writes about Jay Salter, bagpipe player, who lives in Santa Cruz. The two of them hiked together and visited some quiet spots. The next time I went to the Homeless Garden Center (a local CSA in Santa Cruz), there happened to be a bagpipe player, playing in the fields. Although I did not stop his playing to ask his name, I’d never heard a bagpipe player there before, and suspect it was him. Coincidence?

Inspiration

Some of my sources of inspiration are:

CopyBlogger
Twitter (tweets about technology and art)
Nature
Reading
Silence, again

Fear or Silence?

Maybe it’s a generational thing, but I’ve noticed that many dislike silence and will fill it with any nearby noise. White noise generators, steady hip hop, or t.v. Have you noticed this, too, or is it just me?

Filed Under: Blog Tagged With: blogging, inspiration, introversion, silence, writing

The Magic of Media: Joy in the New Year

December 31, 2015 By Carol Stephen 6 Comments

The Magic of Media: Joy in the New Year

When the clock hits midnight on the last day of the year, enthusiasm is at its highest. Hope is in the air. Anticipation and excitement fill the streets and the champagne glasses overflow. This hope and enthusiasm fuel social media resolutions.

Happy Happy, Joy Joy

Everyone will tell you how easy it is to master social media. You can learn Pinterest in a weekend, take a seminar on Twitter, or watch YouTube videos on Facebook until the cows come home. And it’s that time of year when everyone wants to start their resolutions. Heck, you can certainly do your Social Media in 60 Minutes a Day if you really try. There are lots of reasons to be excited about this new year, with a few caveats.

RockStar Expectations

I’m not going to be a Debbie Downer and tell you that you’ll never be a rockstar, but be a little easy on yourself and set your expectations accordingly. Getting 1,000 followers a month sounds good on January 1, but by March you might give up and do nothing at all.

Startup Mentality and S.M.A.R.T. Goals

Having lofty goals is often a by-product of startups. Having S.M.A.R.T. goals, which equals Specific, Measurable, Achievable, Responsible and Time (completion date) enables you to reach those goals. As Allan Hirsch explains “we need to set goals using strategic planning” in his article As New Year approaches, don’t just set goals, set ‘SMART’ goals.

Out of the Ballpark

If you’re an entrepreneur, you want to hit grand slams. And the way to achieve that is to set yourself up for success by overdelivering. Test the waters with your social media before committing to something so huge that you’ll feel overwhelmed.

Stretch Goals

Stretch goals are demotivating. To my mind, they are more about reaching a monetary goal than about reaching smaller goals while having fun and being creative. In his excellent article, The Folly of Stretch Goals, Daniel Markovitch outlines how stretch goals sap intrinsic motivation.

Going Viral

There are ways to make that post or tweet go viral. That is, you can be poised for the opportunity but it usually happens when you least expect it. What is that saying–success is the intersection of preparation and opportunity. And if you’re successfully poised, that post may spread like a virus in ways that make you look good.

Be Open to Surprises

What I’d like for myself for this new year is to be open to the fun and excitement of social media. Every day, it’s possible to talk to real people online, connect with them, and perhaps meet them in real life. And although that’s tough to put into a resolution, being open to surprises is my new year’s resolution.

What’s Your Resolution?

Tell me in the comments!

Filed Under: Blog Tagged With: going viral, New Year's Resolutions, SMART goals, Social Media, Startup, Startups

Why It’s Easier to Be Darth Vader Than a Social Media Manager

December 24, 2015 By Carol Stephen 8 Comments

Why It’s Easier to Be Darth Vader Than a Social Media Manager

Star Wars has been around for decades and people still love it. One of the iconic characters, Darth Vader, has to be nearly at the top of the Star Wars totem pole. You’d think that Darth Vader has a tough job. But it’s not as tough as being a social media manager!

Getting Dressed

Every day, Darth Vader gets up and puts on an all-black outfit. He gets a black helmet, a cool black cape, and humongous boots. Social Media Managers (SMMs) have to consider what to wear every single day. Although we own a lot of t-shirts, that’s not the best thing to wear all the time.

Put on a Happy Face

Does Darth Vader worry about putting on a happy face? Never! In fact, his smart phone doesn’t even have happy face emoticons!

LOL! @BlueSteeleTX I think we need a blog post #StarWars and social media. Why it's easier to be #DarthVader than social media manager.

— Robert Nissenbaum (@rnissenbaum) December 18, 2015

Backtracking

Backtracking is a good way to present a topic in the cinema sometimes. So here’s the backstory.

Recently, a couple of my friends singled me out as a good person to write about Darth Vader and being a social media manager (see the tweet above). So here you go, Robert Nissenbaum and Adam Fout!

Darth Vader gets full benefits

Benefits

SMMs have to buy their own benefits, while Darth Vader gets full medical benefits (including dental and vision) through the Star Wars Medical Trifecta!

R.E.S.P.E.C.T.

You’d think people would respect social media managers more. However, people have changed their names to Darth Vader because of the aura of toughness that Darth Vader has. Do little kids want to be social media managers when they grow up? As if!

Profitability

Darth Vader, of all Star Wars characters, has been called the most profitable. You could probably not compare his profits to those of an SMM. Well, you could, but Darth Vader has a lot more zeroes in his paycheck.

Content Writing

Darth Vader has multiple scriptwriters. Social media managers have to write their own content, including headlines. And sometimes those headlines can be a real pain in the asterisk to write!

Stand-ins

Darth Vader has up to twelve people to help him out, including multiple people for his voice. And nine different actors played Darth Vader! Social media managers don’t have stand-ins, unless they have a team to assist, which is rare.

Grumpytosis

Darth Vader gets to be grumpy and gruff all the time. Social media managers need to have an upbeat, positive attitude. By the way, here’s my article Social Media Managers and Insomnia. Sometimes being upbeat all the time leads to insomnia.

Legend

Yes: That would be @DarthVader’s account on Twitter! 423,000 followers. Is there one for social media managers? I think not!

What’s Your Gripe?

Leave me a comment! Tell me if it’s easier to be Darth Vader or you!

Filed Under: Blog Tagged With: Darth Vader, SMM, Social Media, social media manager, Star Wars

Everyone Processes Differently

Balinese Rituals

New Job Responsibilities

Ditching Trolls

ISO: The Gamification Handbook

Handling Victory

What Rituals Do You Have?

When Friends Shuffle Off This Mortal Coil

When Looking for Another Position

When You Leave Social Media Accounts Behind

How to Say Good-Bye to Online Friends

For Any Occasion: Writing as Ritual

When Alliances Change

The Internal Transition: Passing a Milestone

When You Move a Community

When Do You Train a Replacement

Exit Strategies

Being Informative vs Being Annoying

Twitter: Live Engagement & Automation

Facebook: Optimizing Through Analytics

Pinterest

What Works for You?

Pinterest is a Huge Search Engine

How Do You Search?

The Good, The Bad, and the Ugly

Description Length

Best Words

Make Your Description Flow

Avoid Hashtags

Pinterest Image Sizes

Study Your Own Pins

Social Media Managers: 10 Secrets to Care for Yours

Cheerfulness

Sweetness

Apologize

The Benefit of the Doubt

Gratitude

Honesty

Honor the Relationship

Respect

You Are One of Our Clients

It’s Just Us

Family

What’s Your Gripe?

Follow Locals through Search

Be Curious

Tweet Specials

Add High Quality Content

Use Beautiful Images

Use Maps

Use the Heck out of Lists

Join Chats Your Audience Would Like

Make Followers Feel Like Friends

Meet in Person

How Do You Get People in the Door?

Breaking Up is Hard to Watch

Change is Intolerable!

Get Off My Lawn!

Ads, Throttling, and Spam

Deny Everything

Coping with Change

Escaping the Noise

Music

Habit Forming

Silence

“SILENCE IS NOT THE ABSENCE OF SOMETHING, BUT THE PRESENCE OF EVERYTHING.”

Bagpipes, Synchronicity

Inspiration

Fear or Silence?

Happy Happy, Joy Joy

RockStar Expectations

Startup Mentality and S.M.A.R.T. Goals

Out of the Ballpark

Stretch Goals

Going Viral

Be Open to Surprises

What’s Your Resolution?

Getting Dressed

Put on a Happy Face

Backtracking

“SILENCE IS NOT THE ABSENCE OF SOMETHING,
BUT THE PRESENCE OF EVERYTHING.”