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How to: Business Analytics Tricks You Need to Know For Twitter

March 3, 2016 By Carol Stephen 10 Comments

How to: Business Analytics Tricks You Need to Know For Twitter

Recently I’ve been using analytics for Twitter more and thought I’d share some of what I’ve been learning. Here’s a look behind the curtain at some of my favorite stats. These might strike you as a little nerdy, but they’re really quite fun! First, take a look at your overview in Twitter. To check your own analytics, choose home, then click the pull-down menu and choose Analytics.

Twitter Analytics Overview for 28 Days

Twitter Analytics Overview

From your overview, you can see at a glance whether the account is moving up, down, or flat. From my 28-day summary, you can see that Tweets, impressions, followers, and tweets linked to me are all up. Areas for improvement: Profile visits and mentions.

Monthly Summary

Another quick overview is the monthly summary. Above is mine from February of 2016. Tweet impressions are one item I like tracking. Don’t be fooled into thinking that vanity metrics, such as new followers, are important. As Eric Ries says, Vanity Metrics Are Dangerous (yes, it’s from 2009, but still holds true).

Top Ten Interests of a Twitter Audience

Audience Interests

You might be surprised to know what your audience is interested in. My top three are technology, entrepreneurship, and tech news. Of course, your audience is attracted to you by what you tweet. If you tweeted jokes and cartoons all day long, you’d see your followers’ top interest as comedy. The top interests (in particular the top three) can guide the content you provide.

Overall Impressions Show Heaviest Days

Overall Impressions

In the above bar graph, you can see day by day and week by week where my biggest impressions are. Because I have a Twitter chat on Tuesdays, those days get the most impressions. (More about measuring a Twitter chat, below, under Tweetreach.)

Impressions Can Tell You What to Share Again

Impressions

Here’s something that you can easily replicate. Take a look at the tweet with the highest impressions. Mine had 8 retweets and 8 favorites. There is something about your highest tweet that resonates with your audience. There are several ways to optimize this tweet (in this case a blog post).

Wait a few days, weeks, or even a month and share it again.
Change the headline and share it.
Use a different image and retweet it.
Share at different times of the day, still within business hours.
Pin it to the top of your Twitter feed.
Thank those who shared.
Ask for retweets!

Gender and Household Income

If you look at my analytics for gender and household income, you’d see that the majority make $175-250K+.

What does that tell me? Many of my followers could afford my services. I’ve taken over accounts before where the income has been much lower, although the product or service is an expensive one.

Country Analytics Can Help You Decide When to Tweet

Country

You can see from my analytics that most of my followers are in the United States. How does that help, though? It helps with when you time your tweets. I try to time mine between 9-5. If you’d like to know more about whether to schedule, how much to schedule, or how to balance, I talk about that in a previous post, Automation and Social Media: You Need to Know How to Balance.

Tweriod

For more detailed analytics, try out Tweriod. I know that my tweets early in the morning always get the most engagement. If you look at Tweriod, you can see when your followers are online.

TweepsMap World View

TweepsMap

Another way, besides Twitter’s own analytics, to see where your followers are is through an excellent and fun tool: Tweepsmap. Like the name suggests, you can get a map of your followers. So you can see which countries they’re in, or zero in on a state or city. Above is my worldmap.

State-by-State TweepsMap

Above is a screenshot of my state-by-state Tweepsmap. It’s interesting that Twitter analytics shows that 56% of my followers are U.S.-based and TweepsMap shows that 62% of my followers are in the U.S. At any rate, the majority are in the United States.

How does TweepsMap Help Me?

Suppose you are a purely local brick-and-mortar store. If you had above map, you might decide to focus more on gaining followers locally. Or, if you sell widgets overseas, maybe you don’t have enough followers in a particular country. So you can change your focus to attract more of the followers you’d like. Since the majority of my clients are in the U.S., this map is fine. That is, I wouldn’t change when I tweet.

Measure Your Hashtag or That of Your Twitter Chat with TweetReach

TweetReach

With Twitter, there are tools that can assist you in finding out how far a tweet or hashtag reached. For my chat, #DigiBlogChat, I use TweetReach, which gives you a snapshot report to show you potential reach, impressions and Tweet volumes. Login through Twitter.

Other Things to Measure

I like to measure influential followers, especially for local accounts. I track these over the course of a month in a spreadsheet or document. Also: a good one to track is conversations with people interested in your services. Sometimes those conversations take place in direct messages.

What One Thing Would You Measure?

If you could measure one thing, what would it be? Leave me a comment! Thank you.

Filed Under: Blog Tagged With: analytics, Business, how to, metrics, Startup, Startups, TweepsMap, Tweetreach, Twitter, vanity metrics, Visible Tweets

10 Social Media Transitions and How to Use Them

February 18, 2016 By Carol Stephen 6 Comments

10 Social Media Transitions and How to Exploit Them

10 Social Media Transitions and How to Use Them

Transitions, those edges around your social media accounts and jobs, can get messy and weird. Many people don’t plan for transitions. But that doesn’t mean that you can’t think about them! Here are some thoughts on the transitions that I’ve witnessed within social media.

When Friends Shuffle Off This Mortal Coil

This has happened to me a couple of times. One friend used to send me links to country-western songs every morning. We had never met. And it was quite sad. I never had the usual closure you get when someone you’ve met goes to that great tweetchat in the sky. There was no memorial service to attend. Just a message posted by his family that he had moved on. Talking to a mutual friend or writing about it (see below) may help to ease the pain.

When Looking for Another Position

You probably don’t want to check in on Foursquare when you’re out looking for another job. Also: ixNay on the acebookFay. That is, don’t make friends with your soon-to-be coworkers all over the place and start chatting with them before you even get to that cool new position. Here’s where the word S.E.C.R.E.T comes in: it’s ok to write their names on a Cootie catcher, but don’t get their name tattooed anywhere just yet.

When You Leave Social Media Accounts Behind

Naturally, the company where you worked owns all the accounts you created. Even if it was a lot of work, they own all digital assets unless you’ve made other arrangement. You may be able to maintain friendships with some of those you’ve met, though, if you reconnect with people through your new accounts, once you’ve left the old ones behind.

How to Say Good-Bye to Online Friends

Even a simple plan can really help when getting ready to leave. Yes, it’s difficult. Even if you’ve never met most of your followers in person, you can get attached when you spend all day online and share each other’s ideas. I really like this post about updating your title across all your social media all at once, from The Muse. After you’ve expressed your gratitude about all you’ve learned from your soon-to-be previous team, and let that news sink in for a few days, it’s time to make that announcement that you’re leaving.

For Any Occasion: Writing as Ritual

For me, since I’m a writer (or pretend to be one on T.V.), writing helps a lot. Writing a letter to someone saying good-bye, and stating what their friendship meant, helps to move through the emotions since there is no formal ritual. If there’s anger involved in your decision, writing helps there, too. Writing an angry letter that’s never sent, then rewriting it, helps to displace the anger. Did you know there’s a journaling tool called the unsent letter? Yup!

When Alliances Change

For those of us who freelance, gigs can change suddenly. A client might decide to go in another direction or retire. In any case, you may want to let others know what’s going on with you and that company if your friends have followed you on that journey. People aren’t always in sync with what you do, though. Don’t expect your friends to drop that company like a hot potato if they’ve taken a liking to the place you work.

The Internal Transition: Passing a Milestone

Do you celebrate when you pass a milestone? However phony the idea of a milestone is (especially if it’s a “vanity metric”), many milestones mean more engagement on social media. For instance, when you pass that 1,000 follower mark on Twitter, you will have more engagement, at least if you’re doing social right. If you’re freelancing for someone, you may decide to raise your prices if the number of engagements goes up dramatically. Here’s a piece I wrote about my 100th blog post, and what I learned.

When You Move a Community

When I ran a chat and moved it to a new chat, #DigiBlogChat, that took a bit of doing. That is to say, some moved with me and stayed on, and others were left behind. We all need and want more community, and having one online can help to replace those in-person ones we’ve lost along the way. #DigiBlogChat is the highlight of my week, and one where many of my virtual friends reside. By the way, here’s my crazy long list of Twitter Chats: 101 Tips For Success.

When Do You Train a Replacement

Hopefully, the company or startup where you work already has a set of guidelines in place. That said, there may be some words of wisdom that you could impart to your replacement if the parting of ways was amicable. In a perfect world, we’d all leave on good terms, but that isn’t always the case.

Exit Strategies

As far as saying the final farewell, it could be a good idea to let a trusted friend know what you’d like to do with your social media accounts when you go to that Facebook group in the sky. Some people even go so far as to write their final tweet while they still can. Have you done anything about this? For me, letting my lawyer know my final wishes was a great relief.

Filed Under: Blog Tagged With: death, Facebook, goodbye, hello, leaving, new job, Social Media, transitions, Twitter

Automation and Social Media: You Need to Know How to Balance

February 11, 2016 By Carol Stephen 7 Comments

Automation and Social Media: You Need to Know How to Balance

Finding that sweet spot between live interaction and posts can be a tricky business. Some people like to automate everything, and others are purists about live posting. A hybrid approach can save you time and energy, but what is the best ratio of automated to live posts? And how often can you post before your audience starts to roll their eyes and unfollow you? Here’s a look behind the curtain, so you can choose what you want to do.

By the way, you may have missed this post about social media automation.

Being Informative vs Being Annoying

Hardly anyone sets out to be annoying, but sometimes there’s a fine line. Being top of mind is what we’re all aiming for. In an interesting article from Buffer about social media frequency, author Kevan Lee suggests posting 14 times a day on Twitter, or about once per hour. Of course, there’s another ratio to consider: how often to post about yourself. Could you post about your own brand once in five or once in ten times?

Scheduling Tweets

Twitter: Live Engagement & Automation

For Twitter, I started with scheduling nothing, then went to scheduling 10 tweets daily, then 5 scheduled tweets, and now 0. When an interesting topic comes up, it goes into my scheduler so it appears at an optimal time. Besides that and the Tweet Old Posts plugin (every 4 hours), the rest is live engagement. The result has been that my follower count has gone up. My ratio of automated to live tweeting is about 1:3 or 1:4. By the way, here’s an article about why not to buy followers and who has the most fake Twitter followers.

Facebook Analytics

Facebook: Optimizing Through Analytics

Do not believe those articles and infographics about the best times to post. Check your Facebook analytics to find your best times and frequency. Unless you bought followers, you should be able to see when your fans are online. I find the best engagement before 9 am and up to 3 pm. It’s important to use a big picture. Some people like to tag others, but I find those posts annoying. For Facebook, I post about once daily. Hubspot has an interesting article about how often you should post on Facebook. As far as automation goes, I’d recommend it and especially if your audience is up early, for instance, and you’re not. Again, check your analytics.

Pinterest Scheduling

For Pinterest, since about half of all users are in the United States, you might want to limit your pinning to those times when your audience is online. I’ve been pinning roughly 8 times a day: 4 times live pinning and four scheduled pins. The scheduled pins are from my own blog, and go out between 5:30 to about 8 pm. The others go out usually all at once.

What Works for You?

Do you schedule? How much? Leave me a comment! I’d really like to know!

Filed Under: Blog Tagged With: automation, balance, celebrities, Facebook, Pinterest, POTUS, Social Media, Steph Curry, Twitter

Twitter Spotlight on locals: How to Connect Ten Ways

January 21, 2016 By Carol Stephen 6 Comments

Twitter Spotlight on locals: How to Connect Ten Ways

If you have a brick-and-mortar store, such as a shop or a restaurant, what’s the best way to get people to your place? Although I’ve written a previous post, Social Media: 7 Ways Your Business Can Connect with Locals, there are other ways to get people in the door.

Follow Locals through Search

Now following locals might seem obvious–locals will be your best source of traffic–but how, you might ask? Search on a city, neighborhood, or county (or a hashtag). Find something you have in common with people, whether that’s tweeting about the weather, puppies, or beach photography. Follow locals, retweet their content, and talk to them.

Be Curious

I’ve said it a million times–talk to people. No matter which platform you’re on, that is the key. Ask questions, give compliments, and be generous. Say hello, say thank you, and be curious. Curiosity is your best friend on Twitter.

Tweet Specials

Give people a reason to come into your shop. Tell them what your specials are. What gives your place the edge? Tweet about that. Why did you start your business? Tweet about that. You can also “pin” a tweet to the top of your feed so it’s the first thing visitors see when visiting your Twitter stream. You can even “pin” that tweet on mobile.

Add High Quality Content

Look at the analytics on your Twitter. Who’s following you, and what do they like? If you want more of the same kind of followers, give your audience what they want. Do they like technical content? Art? Give them that.

Use Beautiful Images

There are so many images to choose from. If you’re a restaurant, tweet images of your food. If you’re a shop, tweet what you have for sale. And make the images beautiful! I see so many accounts with ugly images. Don’t be that business!

Use Maps

Tell people how to get to your shop! Go to Google Maps, and map a nearby location. Now take a screenshot of the route, add a caption, and pin it to the top of your feed.

Use the Heck out of Lists

Make lists, use them daily, and share them with others. They’re free and make you look pro. Also, if you don’t use lists, you will surely go insane. You Too Can Be A Guru’s Bridget Willard has some terrific examples of good lists here: Organize Your Twitter Stream–Use Lists. You can create lists by city, neighborhood, or county.

Join Chats Your Audience Would Like

Check your analytics and join chats that will draw in people who are your best audience. Are the people techies? Join a techie chat! Are they boomers? Join a Boomer Chat! A couple of my favorites are: #BufferChat (Wednesday mornings at 9 am Pacific) and #DigiBlogChat (my chat about all things digital/blogging Tuesdays at 1 pm Pacific). Twubs has a list of chats that may interest you.

Make Followers Feel Like Friends

Share what excites you. Share non-business content, too. Tips on things you have learned. Maybe a secret place nearby, a good venue in the area, or an app you really like. Put up posts from museums, or a little trick you learned.

Meet in Person

Of course, this is ultimately what you want. Make sure their visit is positive by giving the same great customer service and friendliness that they experience on your social media.

How Do You Get People in the Door?

Did I miss anything? I really do want to know! Leave me a comment! Thank you.

Filed Under: Blog Tagged With: audience, Engagement, images, Lists, local, Twitter

How to Resist Change: Confessions from a Curmudgeon

January 14, 2016 By Carol Stephen Leave a Comment

How to Resist Change: Confessions of a Curmudgeon

When I was a kid, I looked up to celebrities. There was something magical about their hair, their makeup, and their clothes. I remember being alone, dancing in my room to David Bowie. Sometimes, I would grab a hairbrush (for a mic) and sing along with the Rolling Stones. Sam, our cat, was a willing audience to these outbursts of song and dance. Imagine my dismay when the Beatles broke up. I still can’t believe it’s over!

Breaking Up is Hard to Watch

Miss Piggy and Kermit split up this past year, which was difficult to watch even though they are muppets. What happened to their love? And their ridiculously cute squabbling? Maybe it was never an act at all. And what about Ben Affleck and Jennifer Garner? Is nothing sacred? Well, Batman is sacred, but that’s another story, Ben Affleck!

Change is Intolerable!

When change happens, we should pull the blankets over our heads and go back to sleep. Like the proverbial ostrich with its head in the sand, we can ignore changes and pretend they didn’t happen. It’s easy, right? Sure! So long as you don’t read your friends’ Facebook posts, or see anything trending on Twitter!

Get Off My Lawn!

Even though I don’t have a lawn, I’d like to get one just so I could yell that at kids. They don’t belong on my non-existent lawn! Not that there are tons of kids running around where the lawn would be, still it’s troubling to think that they could be. What were they thinking, those imaginary kids?

Ads, Throttling, and Spam

Facebook is doing more targeted ads and throttling who sees posts. Is that right? No! They should’ve kept it the way it was, where people could see everything. Not only that, but Facebook is terrible for you, says Salon. Twitter has become less about engagement and more about spewing ads. Again, it was way better before. Pinterest now has ads, too, whereas in the beginning it was only about pinning interesting pictures of kittens and flowers.

Deny Everything

One thing you can do to avoid change is to deny it exists. The earth is still flat, Elvis lives, and you don’t have to update that software. Then again, if you procrastinate long enough, you might not have to think about it at all.

Coping with Change

Of course, you could learn to cope with change, as this excellent article by Adam Dachis explains. But if you did that, you wouldn’t be able to gripe about it, would you?

Filed Under: Blog Tagged With: change, Facebook, Pinterest, Social Media, Twitter

Insomnia: A Social Media Manager’s Battle

December 17, 2015 By Carol Stephen 2 Comments

Insomnia: A Social Media Manager’s Battle

Social media managers often get insomnia. I read about it one time on Mashable. I was sleepy, but I think that’s where it was. We worry about getting online traffic, clicks, and a whole host of other ridiculous things, such as the following.

The Ridonculous Headline

We worry about silly things like headlines. You’ve all heard that the headline is the most important part of writing an article or blog post. It needs to be catchy, but not linkbait. You want people to click on that link and then dive into the blog post. You might want to read about why headline writing is such a pain in the asterisk.

Forgetting

With social media, there’s always more to do. One more tweet to write, one more person to talk to, one more half-baked task to implement. So while you’re trying to sleep, there’s always a little voice saying “what did you forget to do?”

The Stupid Call to Action

As if writing a decent Facebook post isn’t hard enough, there’s always that stupid call to action. Sometimes it’s implied, but usually not. It can be a question, such as “tell me what you would do,” “do you agree?” “Tell us! Yes or No.” Sometimes it’s a button to subscribe or sign up for a newsletter. Hubspot has some terrific call to action examples, by the way.

The Ludicrous Return on Investment

If you track everything carefully and use your analytics, you can figure out where you’re getting the most return on investment (ROI). But with social media, it’s more like your audience gets warmed up before making a sale. Could you track where every single customer comes from?

The Image

The Compelling Image

Is the image captivating enough? Does it tell a story? Is it boring? Again, without sliding over into linkbait, the image has to ride that fine edge between captivating and linkbait. Will your audience lean in to see what’s happening in the image? Line, color, and texture all need to work together.

Timing

Timing is another preposterous thing to consider. If you post too early, no one will be awake (except the other insomniacs who haven’t been to bed yet. Post too late and only the zombies and creatures of the night will see it. Then again, you don’t want to do what everyone else does! That late night post just might get picked up and go viral! It could happen!

What if No One Shows up to the Twitter Chat?

What If There’s a Chat and No One Shows Up?

Akin to “if a tree falls in the forest and no one’s there…”. You tweet out carefully crafted questions and nobody answers. Tick-tock, Tick-tock, Tick-tock. Crickets. Getting those first few people to join your chat can take forever. Meantime, you have to keep plugging away, and whistling a happy tune.

Scheduling Versus Being Online Live

Do you wait around for someone to respond to your tweet? Or do you post, go away, and come back three days later? That’s the dilemma right there. Of course, the more you’re online, the better your chances are of making a good contact. And as my buddy, Bridget Willard says, “Relationships are long-term investments.”

What Dopey Things Keep You Up At Night?

Leave me a ridiculous comment!

Filed Under: Blog Tagged With: call to action, headlines, images, Social Media, Social Media Managers, Twitter, Twitter Chat

Social Media: Icebreakers, Openings, and the Approach

December 10, 2015 By Carol Stephen 6 Comments

Social Media: Icebreakers, Openings, and “the Approach”

Now that you’ve got all your social media set up and you’re tweeting, posting, and pinning your heart out, what do you do next? Brands can learn a lot from interactions with potential customers, as this article from AdWeek, What Brands Can Learn from Social Conversations explains. Here’s a short primer on where to begin.

If You Say Hello, People Usually Say Hello Back!

Say Hello

Yes, it might sound overly simplistic, but it does work. Say hello. You could also say how are you, what’s up? how’s the weather? or any other number of things. Think about what you’d say to the checker at the grocery store.

Ask a Random Question

If you want to get people going, you could ask a random or “stupid” question. People may even respond so that they can correct you! The point is to get the ball rolling.

Make Personal Comments

Personal Comments

How personal would you want to be with comments you share? Sometimes you’ll find that you have a hobby in common with your new friend. Asking about their yoga class or favorite dog could make an ordinary relationship a little more special.

Holiday Posts

If you celebrate certain holidays (or even if you don’t), how about sharing pictures? If you’re an introvert like I am, you might even talk about how you don’t like to share. Surely someone else can relate to that! Here’s my Six Facts About Introverts and Social Media, by the way.

A9 A tip we heard: Comment on some piece of their content to start a conversation. Compliment or question. #digiblogchat @ToscaSac

— BusinessCoach.com (@CoachGaryHenson) December 8, 2015

Comment on Their Content

You could ask for clarification or ask a question, as @CoachGaryHenson suggests, above. And in person, the “What do you want to be when you grow up?” question works for @ToscaSac.

Ask About Their Website or Blog

If your new friend is in business, this one is a surefire winner! You can ask a million billion gazillion questions about their blog, how long they’ve been blogging, who their best customers are, but be prepared to listen. Most people in business can talk about this stuff for a looo (breath) ooooooong time!

Facebook or Twitter?

Give people an either or question that’s simple and they’re sure to answer!

Ask Where a Photo Was Taken

This could apply to a Twitter header, Facebook post, anything online. Even better if it’s a picture of them, and you can give a compliment.

Timing is Everything

Timing

Timing is one of the most important things in a conversation. For instance, don’t follow someone and immediately send a DM on Twitter! Take some time to get to know them. Here are a bunch of social media worst practices, by the way.

Filed Under: Blog Tagged With: conversation starters, Facebook, icebreakers, Social Media, Twitter

Social Media Emergency: Ten Questions

November 19, 2015 By Carol Stephen 8 Comments

Social Media Emergency: Ten Questions

During the last few days, there has been a terrible attack on Paris. Many people stopped what they were doing to share their sympathy and outrage. As a social media manager, what do you do when such an attack occurs? How do you handle an emergency? Here are some questions to ask yourself.

What Constitutes an Emergency?

An emergency is a dire situation that makes you stop and take notice. You may have to take immediate action to prevent loss of life. However, on social media we are all more connected than ever before. The world seems smaller at times. A tweet from the United States can reach France in a millisecond. Because of our emotional connection, we often react as though the event occurred to us.

San Francisco City Hall flies the French flag in the wake of the Paris attacks, and its colors are displayed in lights. Photo: @SantiagoMejia, Special To The Chronicle

Local, Regional, National, and International Emergencies

An emergency could involve just a few people around you. A local school might have a water main break. A regional emergency might involve an issue with air quality due to a factory explosion. An international emergency, such as the recent shootings in France, while not physically involving those in other countries, involve everyone because of the emotional aspect.

How Many People Are Involved?

If only a person or two is involved in the emergency, we might choose to ignore it on our social media. For instance, a local hero might have been in a car accident. Although very sad, something like that might not stop us in our tracks. The people at Mass Shooting Tracker track shootings when four or more people are shot. Without being callous, sometimes the number of people involved in a shooting determines our response.

What is Your Social Media Strategy for Emergencies?

What is Your Social Media Strategy for Dealing with Emergencies?

Strategy for emergencies has gotten trickier and more complex. Five years ago, school shootings did not seem commonplace. Now they are occurring all the time. We seem emotionally tired from all the violence in the news. By the way, if you want to read my post about Social Media in 60 Minutes a Day, here you go!

Do You Post During an Emergency?

When an Emergency Occurs, Do You Post?

Often people do not have phone service during disasters, but they may have access to Twitter or Facebook. Many want to stay out of the way when there is a chaotic situation, as misinformation can rapidly spread. Scientific American discusses ways that social media has changed disaster response in their excellent article.

Do You Go Dark?

If you go dark on your account, how long do you wait before you post again? What is a reasonable amount of time? An hour? A day? A weekend? I often find that talking to others helps me to determine how long to wait before posting.

Do You Continue Selling Your Product or Service?

Whether you continue selling is an important consideration. If one of your brand attributes is compassion, not selling is a good strategy. On the other hand, if you provide rescue animals during emergencies, then an offer of help would be appreciated. If you sell diamond rings, however, then you are likely to face a serious backlash if you continue to sell during a school shooting.

How Do You Handle An Outburst On Your Page?

How Will You Handle An Emotional Outburst on Your Account During an Event?

When there’s an emergency, people often get very emotional. They may vent on your page. How will you handle this? Will you respond at all?

Is There a One-Size-Fits-All Response?

Unfortunately, there is no one best response to an emergency. Most people prefer to go black, regroup, then decide what the best response is. Some go dark for a day or two and resume posting. Others never stop posting.

Which Agencies to Check in an Emergency?

Which Agencies to Check?

Who needs to handle this? Here are a few places to check:

One of the best places to check during an emergency is with a government agency on Twitter. For instance, if you feel an earthquake, a quick look at Twitter will let you know where it is, how large, and what to do (if anything).

Talk to Me

Do you have a social media strategy for emergencies, or do you prefer to “wing it”? Leave me a comment!

Filed Under: Blog Tagged With: emergency, Facebook, Paris attack, Social Media, Twitter

Eight Scary Halloween Characters You Might See on Twitter

October 29, 2015 By Carol Stephen 11 Comments

Eight Scary Halloween Characters You Might See on Twitter

You may have been wandering around some scary parts of Twitter lately, down some dark, lonely hallways late at night. Here’s what you might find during your travels.

Time to let go, Casper

The Ghost

Is this person really on Twitter? There were a couple of tweets in the beginning, but there hasn’t been a tweet since last October. This person’s account has passed away, but is still occupying space in the Twittersphere. Time to let go, Casper.

It is possible to kill a vampire

The Vampire

This is a character who feeds on the life force of others, stealing content, following everyone you follow, and making you feel like you’ve got a kid brother all over again. They insert themselves into all your conversations and tend to steal your energy. The good news? It is possible to kill one of these guys!

The Zombie

The zombie retweets your material and you never know why. They follow you, but they are really pretty slow. They may retweet stuff from 2 weeks ago, a lifetime on the internet. They are animated, yet they are still corpses. Do not trust them to babysit your children. When they do speak, they talk about “the Zombie Apocalypse” a lot.

The Werewolf tweets very late at night during the full moon

The Werewolf

This guy only tweets very late at night during the full moon, when they’re very active. Nothing ever happens during the day for the werewolf. And just when you think they’re completely extinct, one of them wakes up during the day and lets out a grumpy tweet. They may want blood or they may want espresso. It’s difficult to say.

Avoid the Bad Witch or Warlock

The Bad Witch or Warlock

This character is just plain mean. He or she pokes fun at other people, and never has anything nice to say. They take everything the wrong way. It’s all about the opposite of the law of attraction with the mean witch. It’s best to stay away from mean witches.

The Mummy

All wrapped up in themselves and only ever broadcasting, everything has to revolve around the mummy. It’s as though they have cotton in their ears because they never seem to listen to anyone else. The Mummy could use some ideas on how to be social.

The Troll loves to cause trouble

The Troll

The only way to stop trolls is to stop caring about them. They feed on your energy, whether positive or negative. Once they are exposed, they may stop their insults. And on Twitter, you can block or mute them (or report them!).

The Skeleton

The skeleton has no substance. You may see bones, but nothing has been fleshed out. No treats for you, Mr. Skeleton! By the way, here’s a fab article about what the skeletons of famous cartoon characters would look like (no cartoon characters were hurt in the making of the article).

And the scariest of all, and they need no introduction….

The Evil Clown (is there any other kind?!

The Evil Clown!

He’s got the red nose and gets all up in your business. He won’t take no for an answer! Booo! Now evil clowns could really use some clues on how to be social!

Seen any strange characters around Twitter? Let me know in the comments!

Filed Under: Blog Tagged With: bad witch, evil clown, ghosts, Halloween, mummy, trolls, Twitter, werewolf, zombies

Twitter Lists for the Power User

October 15, 2015 By Carol Stephen 27 Comments

After having seen people complaining about being listed on Twitter, I thought it was time to update this post.

You might have seen other people using lists on Twitter, or dabbled in creating lists once upon a time, when you first joined Twitter. Maybe you have been added to others’ lists and are curious about why people create them. If so, this post is for you!

Lists are a good thing!

First of all, being listed means that someone thinks your content is valuable. I don’t know how the opposite view got started, but it’s out there now. People will say in their profiles no lists please. You know what? I want people to list me! Please list me! Also: if someone really wants to stalk you, they could put you on a private list and you’d never know. Tweets are public, unless your account is private.

Why Twitter Lists?

Lists are an effective tool for organizing people you want to keep close at hand, those you don’t want to miss, or those you want to keep track of every day. Lists are also a way to gauge an account’s effectiveness. If you’re trying to decide whether to follow an account, check to see if that account is on anyone’s list. If not, that account may have bought fake followers.

Improve Your Followers to Following Ratio

You don’t have to follow the people you list. So you could put all the major news organizations on a list instead of following them all. And if you know someone will never follow you back (for example, @DalaiLama follows NOBODY), you can put him or her on a list. If you add those folks to a list, it will improve your followers:following ratio and also help you cut down on the noise while raising the quality of the tweets you see.

The Nuts and Bolts

Twitter allows you to have 1,000 lists with up to 5,000 accounts each. Even for a power user, that’s a lot of lists! Advanced Twitter users spend a lot of time maintaining lists, you’ll discover. So before you create your own, I recommend you go shopping and look at how people in your industry set up their lists. For example, take a look at Robert Scoble’s (@Scobleizer) fabulous lists. Could you use similar naming conventions? Or could you subscribe to one or more of his lists rather than reinventing the wheel?

Private Versus Public Lists

Private lists are those that only you can see. Public lists are for everyone. One benefit of having a public list is that you can offer it as a service to your followers. For example, @WindowWorksUSA has a list called San Francisco, which is a list of people who are in San Francisco (you can see the list icon on the left in the image below). You could occasionally send a tweet letting your followers know that the list is available. When you update the list, you could even let your followers know that, too.

Three Types of Lists

To see lists, go to a Twitter profile page, click on “lists,” (see above) and you’ll see the lists you create, lists you’re subscribed to, and lists you’re on.

Subscribe to Interesting Lists

While you’re shopping for lists, you will see some interesting ones. Subscribe to them by simply clicking on the “Follow” button.

Examples of Lists

You might have a list called “Social People,” with the people you want to follow and retweet every day. You could also have a private list called “Enemies,” with your competitors on it. If you’re researching something embarrassing, you could create a private list for that. Or, if you have a hobby, such as watching cat videos, you could create a list called “Crazy Cat Ladies.”

Display your lists so you can quickly see who’s tweeting what

Reading Tweets from a List

If you have a scheduler, such as HootSuite, in your arsenal of Twitter Tools, you can create a column for any list. So, for example, say you have subscribed to @Scobleizer’s list, Tech News. You can create a column and follow the technology news every morning through Twitter! Just scroll until you see a story you want to read. And if you’re looking for content to retweet, how about a list called “Retweetables” of your favorite sources (those that your audience would find valuable)?

How Do You Use Lists?

You’ve probably seen some imaginative lists out there! Let me know how you use lists, or ways you’ve seen others use them that you like, or dislike. Please leave a comment, below.

Filed Under: Blog Tagged With: Lists, Power, Private, Public, Twitter, User