Ten Ways to Fail on the Biggest Social Media Platforms: Facebook

October 16, 2014 By Carol Stephen 6 Comments

Ten Ways to Fail on the Biggest Social Media Platforms: Facebook

Facebook

This is the third in my series of four on the ten ways to fail on the Biggest Social Media Platforms. You can go back and read the ones on Pinterest or Twitter if you’d like. By the way, here’s an excellent article about Five of the Biggest Facebook Mistakes and how to Fix Them.

1. Crosspost from Twitter using hashtags.

Use tons and boatloads of hashtags. People love them! Make up your own private jokes using hashtags. For extra points, use random words. For instance, #SuperCaliFragilisticalSpaceShip. See how random that is? And how long, too?!

2. Steal content

Pretend that the cool article you just found is yours. Steal the post and don’t say where you got it! Deny everything if accused. Don’t forget to remove the artist’s signature off that artwork, too! (This has happened to me more than once, by the way.) After all, if it’s on the Internet, it’s meant to be taken and used!

3. Post when no one’s there

Can’t sleep in the middle of the night? That’s a great time to post! Don’t take advantage of Facebook’s native scheduler. Don’t save that post for later, either.

4. Don’t post at all

Don’t have any opinions ever and don’t “like” or comment on any one else’s posts. That’s a good strategy.

5. Never use images

Plain text rocks! Especially when you’re ranting. Use a lot of run-on sentences so you can go on. And on. In fact, a whole paragraph with no line breaks is the best of all.

6. Don’t reply

When people comment, ignore them. Be mysterious. Be cryptic. But don’t answer any questions or comments.

Ten Ways to Fail on the Biggest Social Media Platforms: Facebook

7. Post and run

Like a hit-and-run accident, a post and run works best when your friends and fans feel like they’ve witnessed a car crash. Post when you only have five minutes left and you’re about to go on vacation. That’s how you appear to be even more mysterious. If you do reply, wait until you’re back from vacation (in two or three weeks).

8. Don’t invite your friends to like your page

They probably wouldn’t like it anyway. Would they? And if you don’t tell them about it, they won’t ever have to know! That will save a lot of work.

9. Don’t have a business page

Post all your business stuff on your personal page. Your friends won’t mind. That’s what friends are for!

10. Make your posts private.

Don’t let anyone see what you’re talking about. You can also have posts where you address just one person.

What failures have you seen on Facebook?

I really do love failures. Here are a few more, in this article from Business to Community, 7 Common Facebook Marketing Mistakes. Without calling anyone out, let me know what really great failures, mistakes, and belly flops you’ve seen on Facebook!

Filed Under: Blog Tagged With: Business, crosspost, crossposting, Facebook, fail, failure, friends, images, Mistakes, post and run, posting, Private, reply, stealing, Twitter

When Posts Go Viral: Four Lessons

September 25, 2014 By Carol Stephen 2 Comments

When Posts Go Viral: Four Lessons

You’ve been writing your fingers to the bone for years now, writing about everything you could think of for your business blog. You’ve covered all the major topics and included photos of cats, hedgehogs, fancy race cars, and pictures from other viral posts. So maybe by now you’ve given up on anything going viral. By the way, I wrote about pins on Pinterest going viral, which you might like, too.

Recently, a post of mine went viral, and I can now tell you how random it seemed at the time. And my thoughts on it now.

First of All, Transparency

A client of mine could not post a photo on LinkedIn, and asked me to see if I could post a photo. So I took an old blog post from April, “Is it Time to Quit Facebook?, and republished it on LinkedIn, around 11 pm, along with the image and went to sleep, with the thought that maybe one or two people might see it.

The Next Morning

Before I got on LinkedIn, a friend of mine texted me that there were quite a few comments and shares on the post. I went to check, and there were already 45 comments. Since I was at a workshop, I didn’t have much time to reply.

The Next 24 Hours

The next day I tried to keep up with the comments, angry replies, thumbs up, thumbs down, replies to angry replies from other angry people, etc. It was a whole big thing. It really was. Also, LinkedIn picked it up and promoted it under “LinkedIn Pulse.”

Gold-Plated Problem

My business mentor, Caterina Rando, would say this was a “gold-plated problem.” You never expect anything to go viral, but when it does, you think about what you could’ve done differently.

Lesson One

My post could’ve been written better. Well, I always think that. It could’ve been longer, more thorough, and could’ve had better images. Doesn’t every blogger think this about every single post? And yet, there are deadlines, so posts get published. You don’t know what’s going viral.

Lesson Two

You can’t complain about a post going viral. Seriously. You might as well complain that your house is too big for one maid to clean. Or it takes you ALL DAY to shine your gold watches. Nobody wants to hear that. Or, at least, if that’s your biggest complaint, then your life is pretty cushy. It would be all the way at the top of Maslow’s Hierarchy of Social Media Needs.

Lesson Three

You can’t really prepare any more than you’re already prepared. Well, I guess I wouldn’t post right before going on vacation or a long weekend. You always leave a little time to comment back to people, but probably not 48 hours worth of free time for a single post.

Lesson Four

Forgive yourself for not answering all the comments and move on. You can post something along the lines of “thank you for commenting and sorry I can’t reply to all of you.”

When Your Social Media Post Goes Viral

OutComes

Here’s a screenshot from that one post on LinkedIn. In addition, I got about 45 new people wanting to connect, a couple of hundred shares of the article on Twitter, new connections on Pinterest (not too many), and around 25 new followers on Facebook. And of course, the usual spam. Oh, and a job offer. So that was nice.

And Another Thing

I’m not sure why this post went viral. It could be that LinkedIn likes posts about Facebook not having good reach, since Facebook and LinkedIn do compete for some of our time, in a way. Maybe it was late at night and there was a quota (self-deprecating humor for the win!). Most probably, the article was selected by the secret magic LinkedIn algorithm.

Has One of Your Posts Gone Viral?

Were you prepared for it? How did you handle it? I really do want to know!

Filed Under: Blog Tagged With: Caterina Rando, Facebook, going viral, LinkedIn, Pinterest, posting, Social Media, Twitter, viral

Social Media: Time Management for Busy Entrepreneurs

September 2, 2014 By Carol Stephen 10 Comments

Social Media: Time Management for Busy Entrepreneurs

One of the top ten questions (maybe top five questions) I get from entrepreneurs is “How do I make time for social media?” You’re busy running your business–making your widgets, preparing for your next class, or creating a new menu. How the heck do you have time for social media on top of everything else? I’m not going to say it’s magic, because it’s certainly work, but there are some ways to minimize the work and maximize your efforts. After all, you want to keep some balance in your daily life, right?

Create a Daily Strategy

Before you ever open Twitter, set foot on Pinterest, or enter the halls of Facebook, make sure you know what you’re going to do. One thing I do as a daily strategy is spend fourteen minutes planning each day. Writing everything down with an old-school pen or pencil on paper is the most helpful for me. After the brain dump, I go back and prioritize everything. Do this before everything else, and I promise your day will be much smoother.

Decide Which Platform Will Be Your Starting Point

For me, I usually start on Twitter, but your starting point might be different. Click on notifications, and see who’s mentioned, retweeted, or tagged you. Then I go to Facebook, post something, engage with people for a bit, then head over to Pinterest. Of course, your social media posts and engagement have to fit in between all your other work.

See How Much Time You Have

If you only have an hour, total, for social media, divide that hour up accordingly. So maybe 20 minutes for each of three platforms for the day. Use a timer–I like an old-school egg timer because the ticking sound keeps me on track, but you could use the timer on your smart phone, too. If you don’t like the one you have, here’s a good article from the New York Times about timers. It’s amazing how much you can get done when you know you only have 15 or 20 minutes.

Engage, but Don’t Dive Down Any Rabbit Holes

By this, I mean, don’t get distracted by “Top Ten Best Mojito Recipes for a Rainy Day” or that DIY article on how to turn a pallet into an actual working car that you see on Pinterest. Because the road to social media hell is definitely paved with pallets and mason jars. Be especially vigilant of “friendly fire.” That is, friends posting pretty videos of cats being rescued by dogs. A little personal stuff is fine, but don’t spend hours watching those videos. You know the drill.

When You’re Done, Get Out!

Social Media Time Management

Here’s the important part. When the clock rings or beeps, get out. You don’t have to respond in depth to everyone who writes to you. Sometimes a one-word answer is fine. Thank people who retweeted you, say something quickly, and then move on. That clock is still ticking! Leave some time in your day so you can take a hike or go for a walk.

Is Your Social Media Overwhelming?

Hire somebody to help! You might want to read about the top ten questions to ask a Social Media Manager. And of course (ahem!) I know someone who might be able to help you.

Filed Under: Blog Tagged With: Engagement, entrepreneurs, Facebook, Pinterest, Social Media, time management, Twitter, work life balance

Facebook Twofer: Sharing Content to Be Seen

August 21, 2014 By Carol Stephen 8 Comments

Facebook Twofer: Sharing Content to Be Seen

You might have read my recent post about Facebook “stealing my cheese” a few days ago. And you might have also heard that you should be more social on social media. A post that my friend Bridget Willard created gave me this idea. Why not share posts from people similar to you once or twice a day? It’s an easy way to be social, plus you get the added benefit of posting more often and (possibly) getting better numbers on Facebook. And by the way, here’s a terrific article about how to determine what works on your Facebook posting frequency, via Social Media Examiner.

The More Things Change, The More They Stay The Same

That’s what happens with social media. Things change. And also: there is no one size fits all. What worked last year, last month, or even last week may not be the same this week. And that’s especially true with Facebook and its changing landscape.

Form Alliances By Sharing Content

Sharing other people’s content is a super easy way to get your post seen by more people, plus it’s an excellent way to form alliances.

An Easy Idea

Facebook Twofer: Sharing Content

Just like when you’re in the grocery store and you get a twofer coupon that is doubled at the checkstand, sharing gives you two for the price of one! It’s a happy surprise. And, it’s such an easy idea, that you might not even consider it. And like me, you might be in favor of easy.

Not convinced? Here are more reasons to share content

Building relationships. The main reason people share is to build relationships. They’re looking for community. If you share someone else’s content, you help build community.
Creating social capital. By sharing, you build social capital. When you need something shared, people are more likely to share your content.
Finding others with similar interests. By sharing something you find interesting, you let others know what’s interesting to you. People may not know of your newfound interest in vegetable gardening or roller derby. And you may discover a new friend–or rediscover an old friend.

Try Sharing More Content

Let me know if this idea resonates with you. Try sharing more content, maybe once or twice a week, and let me know how it goes!

Filed Under: Blog Tagged With: being visible, building community, community, Content, content creation, Engagement, Facebook, sharing

Facebook Stole My Cheese!

August 13, 2014 By Carol Stephen 10 Comments

Facebook Stole My Cheese!

By now you’ve read multiple articles and heard countless complaints about the changes in Facebook’s algorithm. In fact, maybe by now you’re sick and tired of hearing about how Facebook lied, how they should’ve kept things the way they were, etc. You know that you can’t get the same reach any more, and on a personal level, you can’t see the stuff your friends post, either. And you’re thinking about jumping ship, but where would you go? You’ve invested so much time into Facebook, how can you possibly leave now?

Facebook Won’t Go Away Any Time Soon

Maybe you’ve read my previous post asking if it’s time to leave Facebook. But maybe you haven’t taken the leap yet. With 1.19 billion users (see the Next Web article), Facebook is the behemoth that won’t go away. People love Facebook, and it’s a great way to share content, post embarrassing family pictures, and find videos of goats climbing in trees set to hip-hop music. Oh, wait. That’s my life.

Let’s Say You’re a Mouse…

So let’s pretend for a minute that you’re a mouse–because in a way you are a mouse. And Facebook? They have the cheese. So how do you get some of that precious cheese that keeps disappearing because there are too many mice and they’re all squealing at once for more cheese but there just isn’t as much anymore? Well, maybe this metaphor has run its course through that maze (did you see what I did there?).

How Do You Make Your Posts More Visible?

How to Get Back Some of the Cheese

Here are a few ways to make your posts more visible. And get some more of that precious cheese.

Create Unique Content

Your own content, preferably in the form of blog posts, can benefit by being adorned with your own images. Bigger images are always better on Facebook. You can also use video or a simple picture, one that you took yourself.

Post More Often

Post a little more often. Most business owners don’t have time to post multiple times a day, but the posts don’t have to be big deal posts. You could ask a question, thank your new fans for following you, or pick a small quote from a blog post. Yes or no questions are often very successful. Don’t ask people to recite a poem or do an interpretive dance because it’s not gonna happen.

Post At Different Times

The analytics on your business page might say that your fans are online at noon. But probably so are everyone else’s fans, too. Why not experiment with posting at a few different times? And remember that scheduling your posts ahead of time is really easy on Facebook.

Look for Surprises

One thing I like to do is search for the surprises within my posted content. By that, I mean to scroll back through the posts and see what kind of content got shared, liked, commented on, etc. What time did you post? What day of the week? Then rinse and repeat: use the same types of posts, and the times you posted, too. How have you readjusted to the change in Facebook’s reach? Or did you quit?

Filed Under: Blog Tagged With: algorithm, blogging, Content, content creation, Engagement, Facebook, posting, reach, Social Media, visibility

Transform Your Brilliant Content: Ten Ways to Recycle Content

July 31, 2014 By Carol Stephen 4 Comments

Transform Your Brilliant Content

Ten Ways to Recycle Content

Ever had a great idea that you weren’t sure how to share without making all your friends crazy? Sure you have! You have one of those right now…sitting in your back pocket. That idea for a Portable Solar Dog Grooming Truck, for instance, needs to be seen. Or that website for cats who take selfies (you even bought the CatsWhoTakeSelfies.com domain and a GoPro!) just begs to be released unto the world. But how?

Blog

Your website is the basis of all great ideas. This is where the ideas live. Use your blog to expand your brilliant idea, adding pictures, drawings, and video, if possible (more about video below). Once you’ve written about your idea, you can begin to spin it into other formats. This is where the fun begins!

Twitter

Yes, you’ll need to tweet about your great idea. Take different snippets, add different pictures, and voila! A blogpost of a few hundred words can become many tweets. Don’t forget to pin your newest post to the top of your Twitter feed, along with an image. Twitter has become more and more image-centric, so take advantage.

Speaking of images, you can pin your blog post to your blog board (here’s my blog board, by the way). Include search terms so that people looking for your topic can find it. Anything with cats and selfies, or cute, wet dogs has to be on Pinterest. Unless it already is!

Facebook

Maybe only 3 or 4 people will see it on Facebook unless you promote it, but still. You have to put it there. And the more you post and interact on Facebook, the better the chances that your content will be found.

Create a more scholarly headline to get people to click on that link. I like this example of good LinkedIn headlines, from LinkedIn Makeover.

YouTube

Why not create a video of your blog post and put it up on YouTube? YouTube is absolutely wonderful, especially if you have a how-to video that needs to be seen.

Instagram

Pictures of cute dogs and cats! Who could resist? Hashtag it like crazy. That’s how people find you on Instagram, and everyone seems to hashtag everything shamelessly.

Solid Gold

When your content gets a little old, you can bring it back to life. You can rewrite an older blog piece by changing about one-third of it and adding pictures. If you’ve been blogging for a year or two, this is a good way to reuse content.

Create an eBook

Once you have a few posts, you can bundle a few and create an eBook. For instance, you could take your solar idea and bundle that with some other posts you’ve written for a book about portable solar.

Make a Slideshare

If you’re good with images, you could make a PowerPoint that you share with your friends on social media. This could go on all channels, and in this new format, many people might relate to it more. Or you could find someone who could do it for you.

Podcast

Many people are audible learners, and prefer learning by listening. Or they’d love to listen to you speak your idea. You can have someone transcribe your Hangout on Air or blog post and then use the podcasts for still another purpose.

How Do You Recycle Content?

Each time you switch mediums you’ll come up with some new ideas, which will appeal to a different audience. Some people love video, some like to listen, and some want to scroll quickly through images. What’s your favorite way to recycle?

Filed Under: Blog Tagged With: Facebook, how to, Instagram, LinkedIn, Recycle content, Social Media, Twitter, Women in Business Today, YouTube

Social Media Managers: Top Ten Questions to Ask When You’re Looking for One

July 23, 2014 By Carol Stephen 9 Comments

Social Media Managers: Top Ten Questions to Ask When You’re Looking for One

Your startup has finally gotten some funding and you know that you have to find a social media manager (“SMM”). Where do you start? You could ask a few friends, or you could look on the Internet, but how do you make sure that you’re getting good value? Here are some questions that I wish people would ask me!

What is Your Philosophy About Engagement Online?

This question is designed to weed out the “post-and-go” people. Some social media managers are more in the “broadcasting camp.” That is, they’ll find the most efficient ways of blasting out your message without thinking about your audience. And that’s not very social, is it?

Who Answers Questions or Comments on Social Platforms?

Some SMMs expect you, the client, to do that. It’s good to have a strategy in mind before you need one. Will they call you when clients ask questions on your social media platforms? Will they text you? Will they answer any questions? How much knowledge do they have about your field or product?

Do You Have a Favorite Platform?

These days, many SMMs specialize in a particular platform. They might be great with Pinterest, or use Twitter, but dislike Facebook and Instagram. So ask if that SMM has a favorite to see if they might have a strength.

What’s Your Least Favorite Platform?

Top Ten Questions to Ask Social Media Managers

If the SMM says they “love all of them” that’s kind of like a waiter saying “all the food is great.” Maybe it’s true that they love all platforms, but the “least favorite” question could get you the answer you’re looking for. Nobody likes to say they have a “weakness.”

How Do You Work with Your Clients?

Some SMMs like to do everything with no input from their clients. Others like daily, weekly, or monthly input. Some expect to meet in person and others won’t ever want to meet in person. Find out what the expectations are.

What Topics Do You Suggest That We Avoid?

For starters, I usually suggest avoiding politics, religion, and sex. But if your startup has a dating app, you will want to talk about sex. So make sure that you’re on the same page with the SMM that you decide to hire.

What If There’s a National Emergency?

Companies of all sizes, including startups, get in trouble when there’s an emergency, such as a school shooting, and the SMM doesn’t know what to do. Make sure that everyone knows what to do. I suggest posting something sympathetic–if anything at all–and then going silent. Nobody cares about whatever you’re selling when there’s an emergency.

What Happens on Weekends and Holidays?

Some brands stop posting on weekends and holidays. Others post even more. Your business might be a seasonal one. Let your candidate know what you would like.

What Does Success Look Like?

To be successful, your social media strategy needs to be specific enough so that you can measure it (such as a minimum number of daily posts), but not so specific that it squashes all the motivation out of your SMM. Learn how to demotivate employees in my previous blogpost.

Questions?

Are you an ambitious startup looking for a social media manager? Because I know someone (*ahem*) that you might like to talk to!

Filed Under: Blog Tagged With: ambition, ambitious, Facebook, Instagram, Manager, Pinterest, Platform, questions, Social Media, social media manager, success, Twitter

Being Comfortable Being Uncomfortable

May 13, 2014 By Carol Stephen 10 Comments

Being Comfortable Being Uncomfortable

Recently, on our Women in Business Today Google Plus hangout on air, we talked with Chris Brogan about falling in love with not knowing. That in turn, led me to think about being comfortable with being uncomfortable. Working with startups is always an experiment with content, with new technology, with being an early adopter, and with making educated guesses. Apps and social media platforms come and go. And being uncomfortable means doing what others aren’t doing, or not fitting in sometimes.

Engagement

People are always asking me how to get new followers, how to get ROI, how to make money using social media. Here’s the big secret: focus on the SOCIAL, not the media. This goes for anybody. You already have the tools (especially if you’re a baby boomer). So talk to people. Be friendly. That’s the key to everything. As the old saying goes, “it’s simple, but not easy.” So if you’re on Pinterest, comment on pins. On Twitter, retweet and talk to people. On Facebook, chat with people. Rinse and repeat.

On Introversion

Being an introvert seems to be trendy these days. Susan Cain did a really neat TED Talk, The Power of Introverts and Women in Business Today, which I’m part of, talked about it on our Google Plus Hangout. A couple of things I really enjoyed about Susan Cain’s TED talk. Go to the wilderness. And this: Solitude matters. That really resonates for me. For an introvert, however, it’s talking with people–especially in large groups–that’s especially uncomfortable. And for an extrovert, hanging out alone or with just one or two people could be uncomfortable.

Eating the Frog

How many times have you heard that old adage to “eat the frog”? Some days you have to eat a lot of them before breakfast. And being in a startup, you might be eating frogs all day long. Just when you’re the tiniest bit comfortable, along comes another frog.

Maintaining Focus Amidst Chaos

How do you maintain your focus every day? For me, the answer is writing. Lists and blogging help me clear my mind. The more I write, the more focused and calm I feel. This might go back to being an introvert. Maybe extroverts feel more balanced when they’re able to be around others and talk through their issues. What about you? How do you feel comfortable?

Filed Under: Blog Tagged With: comfort, discomfort, eating the frog, Engagement, Facebook, introversion, monetization, Pinterest, ROI, Social Media, Twitter

Content Creation: Like Hosting Out-of-Town Guests

April 29, 2014 By Carol Stephen 8 Comments

Content Creation: Like Hosting Out-of-Town Guests

One of my friends on Twitter, Tracy Blevins (@TracyBlevins), put content creation this way: “It’s like hosting out-of-town guests–it never ends.” Is that how you feel about content creation? On many days, I feel that way, too. What will I talk about? Will people be interested? Also, what will you cook that they’ll like and haven’t had before? I don’t want to keep serving up grilled cheese every day, after all! Here, then, are some ideas for content creation.

@Carol_Stephen Yes. Creating content is like hosting out of town guests, u want to be fun & entertaining…but it never ends!

— 𝓣𝓻𝓪𝓬𝔂 (@tracy_woods_) March 4, 2014

Curated Versus Original Content

Probably the toughest part of my job is discovering content that not everyone in the world hasn’t already seen one billion times before. Word spreads fast on the internet. How can I possibly post something new? Putting my own spin on curated content is possible, but the best thing is to create my own content and images. For instance, recently all my friends were griping about Facebook’s new algorhythm changes, so I decided to write about that.

Search Differently

Try looking for your search terms on both Google and Bing–the results will be different. You can also search for the most recent articles. Another trick is to search for your search term from within. By that I mean that if you want to know about Twitter, search from within Twitter. For Pinterest, search from within Pinterest. You’ll be surprised at what you might find. Pinterest has beefed up its search lately, too. Facebook’s search? Eh, not so much.

Non-Human Guests

Your guests aren’t always human.

Another part of creating content is that your guests aren’t always human. Sometimes your guests are the little bots that roam around Google, looking for new content. So if you’re publishing twice a week, the bots will come back like little puppies waiting to be fed on those two days.

Writing for SEO and Ranking Well

Another one of your “guests” is the person who will be searching for your keywords. For instance, if someone did a Google search on quitting Facebook, my post asking if it’s time to quit Facebook might come up. Here’s a terrific article about writing for SEO, by the way.

Ideas through Random Discovery

Sometimes you can discover a good writing topic by looking online or listening to people around you at the grocery store or hearing what your friends are griping about. Is everyone ranting about Google Plus? Well, what else is new? Is there something they’re talking about that you disagree with? Sometimes I’ve started backwards with an image and written a post that way. Here’s one that I wrote after I saw the image. I loved the image so much that I had to write a post around the image.

Creating Content on a Team

If you work on a team, having a process, even if it’s simple, is very important. Who will edit? Will you have a style guide? How many cycles of editing will you go through? Where will you find images? What will your publishing schedule be like? Whenever I’ve tried to work on a team the schedule has been the trickiest part. People at startups are busy and they have other jobs. You’ll have the most success when you’re only responsible for your own schedule.

Do You Need Help with Content Creation?

Have you tried to create your own content? What obstacles have you faced? Please leave me a comment below!

Filed Under: Blog Tagged With: algorithm, Bing, bots, Content, content creation, Facebook, Google, robots, search, SEO

Is it Time to Quit Facebook?

April 1, 2014 By Carol Stephen 51 Comments

Is it time to quit Facebook?

Lately I’ve been hearing a lot of rumblings about how bad Facebook is for brand advertising. I’d always heard grumbling, but this was something different. The grumbling has now turned into action: my social media manager (“SMM”) friends have been leaving Facebook to spend time elsewhere. Some of them have told their clients not to waste their money.

Behind the Scenes with SMMs

Then, a couple of days ago in one of the SMM groups I’m in, someone posted Eat24’s goodbye letter to Facebook. It was hilarious (and by the way, @Eat24 rocks on Twitter, so go follow them there!). It also made me think. Yes, we all know that Facebook is a business. Yes, we all realize that at some point we’d probably have to pay to play. But is it worth the cost? And what about for personal use? If we can’t see our friends’ posts because of an algorithm change, should we just ditch Facebook and head over to Google Plus or Twitter or Instagram?

Facebook’s Response

In response to Eat24’s goodbye letter, Facebook rep Brandon McCormick posted a defense (not really a defense in my opinion but that’s another post), and the story was picked up by Huffington Post.

Transparency

I don’t have all the answers to what’s happening with Facebook, but I can tell you that my reach has dramatically decreased. I have 959 fans on my page, and of those, very few see my posts any more. There has been a big change since January of 2014. Of my SMM friends who are bailing, they’re not all managers for tiny brands–some of them are rewriting strategy for huge brands, too, and drastically cutting back on their Facebook use.

Reactions to the Change in Reach

Eggs in One Basket

Some of my SMM friends have decided to post more, some have quit Facebook, and some have decided to spend money on promoted posts. Personally, I’ve posted a bit less now–just once daily, and hardly ever twice a day. But I’m not taking all my eggs out of the Facebook basket just yet. I don’t think this story is over, since just about everyone is on Facebook–including my friends, your friends, and your customers if you’re managing Facebook pages.

What’s the Bottom Line?

If you’re willing to spend a few dollars on Facebook to ensure that people see your posts, it’s still a good value. Consider a small fee, like a dollar a day. If your business has no budget, then spend your time somewhere else. But Facebook is still a behemoth with a massive audience, and there’s nothing else like it. Agree? Disagree? Please leave me a comment!

Filed Under: Blog Tagged With: Eat24, Facebook, Google Plus, Huffington Post, Instagram, marketing, pay to play, quitting, Twitter