You are here: Home / Archives for Facebook

Time Management for Baby Boomers: Managing Social Media

January 9, 2014 By 6 Comments
Time Management for Baby Boomers

Time Management for Baby Boomers

If you’re a baby boomer, you probably have been to some of the time management classes, especially if the place you work ever offered free ones. Remember the Franklin Covey system with the binders and the page inserts? How about the Dale Carnegie training? Did you know that Tony Robbins offered time management courses, too? Just when you thought you knew the rules for time management, along comes social media and your previous attempts at managing your own time go right out the window! So what’s a boomer to do? Here’s how I handle my own social media.

Use the Basics Plus

Do you have a system that works for you? Or did you leave all that behind in the 90’s? If your system works, then by all means continue. But, when I began working in social media, I added some tools to better manage my time. For instance, I like using a hybrid system, with a zen timer app when I’m out of the office, along with an old-school egg timer for when I’m in the office. And I still carry an old-fashioned notebook and pen for my to-do list. Yes, maybe you’ve seen one in the museum!

Batching Tasks

Batching tasks works on social media as well as any day-to-day activities. For instance, you probably run all your errands at once to save wear and tear on the Prius. In my case, I do all my Twitter stuff first. I see who has mentioned me and who has followed me. I try to reply to everyone who has mentioned me (unless it’s in a huge, long list). If someone wants a conversation, I usually reply to those first. I also scroll through my timeline and try to engage with some “new” people each day by asking a question or retweeting or telling others to follow if I find something great. (And as a boomer, you’re quite good at engagement!)

Facebook

After Twitter, I head to Facebook and check all my conversations there. I don’t read each and every post, but scan. My Facebook is very dialed in and if you want to know how to do that, check this post here. I schedule right on Facebook (usually for that same day), not using a third-party app.

LinkedIn

LinkedIn, that most favorite spot of baby boomers, is a good place to engage. I like or comment on posts, and schedule posts through HootSuite Pro.

Pinterest

If women boomers are part of your audience, you need to be on Pinterest. I check my Pinterest for new followers, and see what’s getting repinned. Then I start pinning by scanning my Pinterest stream and also doing searches.

Blogging

Baby Boomers Have Excellent Writing Skills

Baby Boomers Have Excellent Writing Skills

Next I work on my blog. As a boomer, you probably have good writing skills, so a blog is a natural. Each day, I blog for at least 15 minutes, although that usually turns into 30 minutes or an hour.

Gym

Staying active is important to me, so I make time for it six times a week. Eating pie might be important to you. Whatever. With good time management, you can do the things that you care about.

Simple, But Not Easy

So there you have it. I like simple. What about you? Is your time management simple? Or do you need someone to help you? If you need someone to help, I know a person!

 

Filed Under: Blog Tagged With: , , , , , , , , , , ,

Baby Boomers: Social Media 101

December 5, 2013 By 6 Comments
telephone photo

Photo by H.L.I.T.

You’re a Baby Boomer, intent on learning about social media. That’s great! Now what? Well, you might learn from your friends, if they’re part of GenC, and connected. But more than likely, you will learn from someone else, perhaps a consultant, or from hands-on trial and error. First off, congratulations for deciding to learn. Secondly, social media is just a bunch of tools. You already have the knowledge you need–good manners, pacing, and emotional intelligence. Let me explain.

This post was inspired by a cartoon I saw recently, and retweeted:

LinkedIn

Remember your trusty Rolodex? You can still keep a Rolodex–if you like–but having all that information online is so much simpler. Plus, it gets updated automagically whenever someone changes their job, so you don’t have to use White Out. If there’s a good place for a Boomer to get started on social media, this is the place. The pacing is slower, and you only connect with whomever you want to talk to. And you’ve already got the good manners and mad listening skills.

Pinterest

Contrary to popular belief, Pinterest is quite easy. Pin things you like, just as you would on a vision board. On your boards, remove things that are outdated or that don’t get liked or repinned. Comment on other people’s pins (because nobody does that!), and you’ll stand out! If your audience is Boomer women, so much the better!

Facebook

Remember your trusty Rolodex?

Remember your trusty Rolodex?

For a boomer, Facebook is easy. Share authentic posts with your friends. Share a photo of something odd you saw during the day, or a thought you had. You can start by lurking if you want to learn. Then start to “like” your friends’ posts, comment, and finally, share things from your friends. You would never tell someone to buy your stuff on day one, because as a boomer you know about pacing! That’s pretty much all there is to it.

Skype

Skype is just a tool for talking, with video so you can see the other person. And since you are already a pro at using the phone, this is super easy. It’s like a chat with a neighbor over the back fence. With your advanced emotional intelligence, you have this nailed.

Twitter

Twitter is maybe the most advanced of the tools. You may need a little time to learn the lingo. But again, Twitter is just a tool to talk to people. As a boomer, you are a natural talker and know how to engage. Do not have Twitter phobia! With Twitter, you can connect to people all over the world, or in your neighborhood.

Are You A Boomer?

If you are, I’d like to say: don’t be intimidated! You already have the most important skill set, and with these new tools, you will be unstoppable! Don’t let anyone look down at you for checking out these new tools. Really.

Filed Under: Blog Tagged With: , , , , ,

Secrets of the Social Media Circus

November 12, 2013 By 6 Comments
Social Media Clowns

Social Media Clowns

If social media is a circus, it’s populated by many types of clowns. You’ve probably run across a few of them. And if you haven’t run across any of them, maybe you are one of them. Just sayin’. Here are some of the ones I’ve seen. And by the way, this post was inspired by a tweet from Bridget Willard. Thank you Bridget!

Almost Silent Mimes

Many circus scholars would argue that the mime is not a clown at all. Au contraire, mon frere! And is it any coinkydink that the true French pronunciation of the word “mime” is meme? There’s just gotta be a clownspiracy in there somewhere unless I took a wrong turn and ended up in Clown Alley.

Do not accept balloon animals from mimes

Do not accept balloon animals from mimes

Silent clowns are clowns that you can’t really hear. They sometimes speak under their breath, but then pretend not to have said anything. They may comment on one of your Pinterest pins and mention someone else, and when asked about their comment, they don’t reply. Passive-aggression is a specialty of the Mime. Watch out for them, since they are the most difficult to “PIN” down (“get” that one?), and will always deny that they’re there. Also, don’t accept any balloon animals from them. And definitely don’t follow them on Pinterest!

Sad Clowns Say So Much

In contrast to the mime, the sad clown goes on and on. And on. They don’t care if anyone is even listening to them rant. The sad clown never shuts up in his anti-circus diatribe. If you try to talk to this lonely ringmaster, you will become a part of the sad clown’s rant, too. They can change the object of their grievance in less time than it takes to throw a pie. It’s less painful to jump off a tiny burning building through an empty stretcher or be shot out of a cannon than to listen to this rant. You’ve seen these guys overposting on Facebook, at all hours of the day and night. Do not get into the tiny car with this clown. There are already 25 other clowns in there.

Hobo Clowns

Akin to the Sad Clown, the Hobo Clown does whatever it takes to blame others for her woes so that she can avoid work and stay backstage at the circus. This sad sack believes that other clowns are to blame for her station in life. When the other clowns go out for a nutritious meal of cotton candy and Konfetti Koffee(tm), the Hobo Clown reaches down into her enormous pockets and pulls out the empty linings. Do not be tricked into paying the way for this Hobo! Unless you want to do us all a favor and buy her a one-way ticket back to Hoboken, that is.

Mean Scary Clowns

Do not get into this clown car

Do not get into this clown car

The mean scary clown might have a big, painted-on grin, but underneath beats the heart of pure evil. Maybe his wig is too tight or maybe his trick pants have a short circuit. Just because his clown tools aren’t adequate doesn’t mean he should take out his rage on others, but he does anyway because he’s evil. Do not accept a bouquet of wilted flowers from this clown. This is the clown on LinkedIn who sends you direct mail demanding help because his pants are on fire. Do not send your bank account number because this clown will steal your circus and take it to Nigeria. And that exploding cigar will take the entire clown fire brigade to extinguish.

More Clowns Are on Their Way

Clowns take a long time to go any place because they’re forever hitting each other on the head with frying pans or stopping to shop for tutus for their chihuahuas. More of them are on their way to you, so stay tuned! In the meantime, tell me what kinds you’ve seen in your social media! And do they frighten you?

Filed Under: Blog Tagged With: , , , , , , , ,

Audience: Local Business and Social Media

November 7, 2013 By 9 Comments

San Francisco

Are you creating a brand within a certain geographic area? Are you wondering where to begin locating local customers? There are plenty of ways to connect with locals while still not ignoring a wider audience! Starting with a simple plan is the best way to go. Here are a few ideas.

Facebook

Facebook is still one of the stickiest and best platforms for engagement. Despite all the complaining people do about it, Facebook is still probably the most popular platform. Use photographs and behind-the-scenes posts to engage with users. Some limited tagging can be good, too, if your business model has you out in the field engaging with your clients. For instance, a car dealer might take a photo of a recent client with their new car and tag that person on Facebook. You can also do a search within your city to find other potential clients nearby.

Use Lists on Twitter

In Twitter, you can create lists of locals. For instance, I have lists of local people within the San Francisco Bay Area. You could create a list for your city, your county, or your state depending upon where you do business. Even if you’re an online-only business, you might be limited geographically.

Use Advanced Search within Twitter

If your business has a limited range, you can specify a certain geographic area within Twitter using advanced search. This feature is excellent for service businesses, in particular. Specify a particular distance from a city, say 15 miles. You can use this feature even if you don’t live some place yet. Say you’re moving to San Francisco and want to hear what people there are saying–you can still specific accounts tweeting near San Francisco. Twitter itself has some pretty good examples of search terms.

Check Local Sports Teams and Events

You could look at the conversations around local sports teams or events. For instance, the New York City Marathon is trending as I write this. If my business was in New York City, I could see who’s going to an event by searching for a hashtag, such as #NYCMarathon, and see who’s talking about the event. That could be great for someone who sells souvenirs or even a local taxi business.

See Who Follows the Local News

People who follow local news channels may include your audience. See who follows the news outlets or city government where you live. You may want to have conversations with some of the more active users.

Use HootSuite’s Chrome Extension with Google Maps

Did you know with HootSuite’s plugin you can enter your business address into Google and then check local tweets nearby? This is a very cool way to see active people near a particular address. This might be the perfect way to see what people are talking about in a specific neighborhood.

How Do You Find Locals?

Did I miss anything? Let me know in the comments! Thanks!

Filed Under: Blog Tagged With: , , , , , , , , , , ,

Baby Boomers and Social Media

October 31, 2013 By 13 Comments
Baby Boomers and Social Media

Baby Boomers and Social Media

If you’re a baby boomer, you already know a lot about how to be social. For instance, would I have to ask you twice what the “magic words” are? Would you know what elements make a good letter? Could you go on a picnic and just be at the picnic, without having to whip out an electronic device? There you go! Each one of these instances is a good reason why you, as a Boomer, is a perfect candidate for social media. Here’s a funny article about the differences between baby boomers and Gen Y.

Insecurity

Let me backtrack a bit by saying that I meet Baby Boomers all the time who feel insecure about social media. I think it doesn’t have to be that way. They think they have nothing to say, and yet they have more experience than younger people, and have been through all kinds of economic downturns, changes in employment, divorce, and much more. So of course you as a Boomer have something to say. The issue may be that you feel insecure around younger people who have grown up with Twitter, Facebook, Google Plus, and YouTube. And if you’re a Boomer connected on social media, I like Brian Solis’ “Gen C” label.

The Magic Words

Most Boomers know how to use the words “please” and “thank you,” and they know when. Believe me, (please), when I tell you that saying “thank you” is very important. In a world of ingratitude, your thank you means so very much. Maybe good manners can be taught at a later age, but since you probably already have good manners, you have an edge on social media, so that isn’t an issue.

Writing a Letter

Another skill that many Boomers have is the ability to write a letter–a skill that can be transferred to writing email, a blog, crafting a few Facebook posts, or tweeting. Seriously. The ability to write in one form can easily be transferred to another. So you have the edge there, too.

Going on a Picnic

Going on a picnic without checking a phone is easy for a boomer

Going on a picnic without checking a phone is easy for a boomer

Now this one might sound a little strange to you. But the ability to just talk without checking an electronic device is getting more and more rare. The other day, with some of my friends, I realized that no one had checked in, tweeted, posted, or made a video for a couple of hours. Weird, right?! And how wonderful to just have a conversation without thinking it might end up being posted on someone’s wall.

Drive Your Online Conversations Offline

It’s great to meet people online, but there is really no substitute for meeting people face to face and having an actual conversation. And that is where baby boomers really shine. Having grown up without cell phones, tablets, and laptops, boomers know how to talk! Because if you really needed to talk to someone, you’d go over to their house and knock on their door. Who does that any more? So take those conversations offline where you’re really comfortable.

Social Media is Just Tools

Really. Social media is bits and bytes, but in the end, it’s just a tool. You can meet and talk to a lot of people (sometimes all at once) using social media. But if you think of social media as something like a telephone or another appliance to be learned, maybe the intimidation factor will go away. Because as a Boomer you already have the tools you need. Don’t you?

 

Filed Under: Blog Tagged With: , , , , , , , , ,

Hashtag Wins and #Fails

October 29, 2013 By 15 Comments
Hashtag Wins and #Fails

Hashtag Wins and #Fails

Recently, someone asked about hashtag etiquette. How do you use hashtags, and if you’re using them to do a search on Twitter, how do you know they’re legit? What’s the difference between a search done with a hashtag or without a hashtag? Would you use hashtags differently on Facebook than on Twitter?

What Is a Hashtag?

If you haven’t used a hashtag before, simply add a pound sign (#) before a word. On some platforms, that word now becomes searchable. It’s a great way to organize an idea. For example, #SanFrancisco, like so, is now a searchable term. You can click on it and you’ll see other tweets and posts (depending upon which platform you’re using). If you’re new (or even if you’re not), Mashable has an excellent Beginner’s Guide to Hashtags ~ recommended reading. That said, a hashtag can make a search easier.

Hashtags on Facebook

Let me say that I’m not a huge fan of hashtags on Facebook. Most people seem to overuse them and just annoy everyone. When Facebook allowed users to employ hashtags in June of 2013, they opened up a Pandora’s Box, in my opinion. People go crazy with them and they don’t mean anything. Most of the social media managers I know don’t use them and find them annoying in the forums where I’ve heard discussions. If you overuse hashtags on Facebook, you even run the risk of being hidden. And the last thing you want to do is be unfriended on Facebook.

Hashtags on Twitter

Hashtags on Twitter are a whole other ball of wax. Hashtags originated on Twitter, so they make sense on Twitter. You can use them to organize a search, to make a sarcastic remark, and more. Personally, I use Twitter for the occasional joking remark, and using hashtags in this way sometimes separates the newbies from more advanced tweeters. This use of hashtags is more for entertainment or to set the tone of a tweet.

Hashtags are useful in organizing Tweetchats, which are discussions about a certain topic, usually about an hour long, held on Twitter. For instance, #KidneyChats is on Mondays evenings and #POCChat on Monday mornings, are a couple I recommend. Used in this way, a hashtag lets you see what the other participants in a chat are discussing. And by the way, if you click on the embedded tweet, above, you can see some of the top tweets about #KidneyChat.

As a brand, a hashtag can be quite useful to add authority. Many brands have their own hashtags. They may also start a tweetchat using a hashtag to get people talking about a specific topic.

And in case you didn’t know, hashtags weren’t always a part of the Twitter lexicon. The Wall Street Journal has a fascinating article on how hashtags came to be.

Other Supported Platforms

Hashtags are used on Pinterest as a way of searching, just as they are on Twitter. On Instagram, certain hashtags are used specifically to describe photos. Google+ lets you search from Google to Facebook or Twitter using a hashtag, too.

How Do You Use Hashtags?

Do you like them? Find them irritating? Think they’re too nerdy? Let me know in the comments! Thanks!

Filed Under: Blog Tagged With: , , , , , ,

Bad Social Media Manager Secrets

September 24, 2013 By 11 Comments

 

Bad Social Media Manager Secrets

Bad Social Media Manager Secrets

Your startup just got started up. Everything’s going great. The only problem is your social media has stalled. Or you have 3 Twitter followers and your avatar is still an egg! You spend all your time fixing software bugs, and by the end of the day, you’re exhausted. Who has time for Tweeter, Faceplant, and Pinteresting? Not to mention GooglePlex and Instacramp? Not you, that’s for sure!

Note: I’m exaggerating–most startup managers are knowledgeable about these platforms, just not all of them.

You already know the attributes of a good social media manager, but do you know how to find a terrible social media manager? Here are some ideas to get you started.

Cutting-Edge Technology

Ask your friends down at Bernie’s Bar if they know anyone who’s bought a computer lately, and more importantly, knows what a computer is.  Two thumbs up if the computer comes with a keyboard. Make sure they have a CompuServe account. Write them a letter and ask them to Fax them your resume.

Massive Followers

Make sure your new best friend claims they can get you 20,000 followers the first week. Never mind that they are bots they bought. Numbers are what matter for “social proof.”

Addictions

Recruit People with Addictions

Recruit People with Addictions

Recruit people with active addictions because they’re so interesting! They’ve got the best stories, that’s for sure. Double points if your social media manager likes to “drunk tweet!”

Me, Me, Me

Ensure that your new manager only ever talks about himself. 98% of the posts should be about the business. This includes Direct Messages that say “FOLLOW US ON FACEBOOK!” ALL IN CAPS.

Inflammatory Content

Your new manager should love political diatribes, sexist jokes, and be xenophobic: the trifecta of a bad manager!

Ask Favors

Get a manager who’s always asking others with good followings for favors–such as retweets, shares, and unfounded testimonials.

Many Internet Identities

Maintain Many Identities Across the Interwebz

Maintain Many Identities Across the Interwebz

Your manager should have lots of fake identities all over the interwebz, so all your “fans” can give you constant good reviews. There is no downside to this strategy, and it will never backfire!

Sporadic Posting

Your manager should post all at once one day a week and not spread out the posts throughout the week.

Never Thank Anyone

Good manners are prehistoric!  It goes without saying that people know you’re grateful. Your manager doesn’t actually have to thank anyone.

Huge Advance

Make sure that the person wants a huge advance before doing any work or explaining any strategy. Because what could go wrong?

Account Control

Your new friend should have absolute control over the passwords and domains. They never need to show you your passwords unless you give them a big pile of money. And be sure to give them your credit card number!

What Are Some of Your Favorite Worst Practices?

Have any secrets that I missed?

Filed Under: Blog Tagged With: , , , ,

Startups: Social Media Chaos

September 12, 2013 By 5 Comments
Startups: Social Media Chaos

Startups: Social Media Chaos

When you first heard the word “startup,” you thought there’d be maybe a year or two of work, but not about the crazy, crazy chaos that would be involved. Every day the entire wheel has to be reinvented, and nobody is really sure what they should be doing. The social media is a huge, chaotic mess. Then again, there’s strategy. The “strategy” word brings up thoughts of high school chess club, the Civil War, and business plans. But it’s not nearly that bad, I promise.

Brain Dump

Start out by writing down all the things you can think of doing. Consider organizing those items into categories. These can be very large items. They might be by platform. For instance, “Come up with 12 board names for Pinterest.” Or “Create Facebook posts and images to go with them.”  Can you feel your blood pressure going down as you do this?

Choose a Starting Point

If you’re the social media manager, then you’ll have to do it all, so consider picking a starting point. What is the most important platform for your audience? Start there. If you’re not very social media savvy, LinkedIn is the one that many people feel most comfortable using. Many people also feel comfortable on Facebook, since they use it to connect with friends. Once you have worked that first platform into your schedule, move onto the next one.

Set Aside Time in Your Schedule

For instance, I like to start my day on Twitter. I like to be online tweeting and engaging by 8 am. You might prefer later in the day. And you don’t have to read a bunch of studies ~ to be successful, come up with your own schedule! Your chances of success will be much higher if you balance your own rhythms with your work.

Drowning

Feel Like You're Drowning?

Feel Like You’re Drowning?

You may have the feeling that you are drowning in too many unmanageable expectations. People may be giving you contradictory instructions, or your team may not give you any hint at what they really want. In that case, you will need to come up with your own expectations and what is reasonable for you.

Have You Emerged from Chaos?

If you’re trying to start a new brand’s social media, I’d love to hear how you handled the pressure!

 

 

 

Filed Under: Blog Tagged With: , , , , , , ,

Startups: Social Media Graveyards

September 10, 2013 By 2 Comments
Feel like you're getting left behind?

Feel like you’re getting left behind?

Your startup got a running leap at social media, pinning three million pictures of dogs wearing costumes. The Twitter was active for exactly nine days. Facebook went dormant after the intern left for vacation and never returned from Vegas. Uh-oh. Is your startup’s social media turning into a graveyard of dead platforms, populated by the ghosts of dogs in funny outfits?

Best Intentions

Maybe you had all the best intentions of getting onto social media. You wanted to keep up with the other Startup Joneses to drive business. So starting everything at once seemed like a good idea at the time!

There’s no “There” There

Now everything has turned dark and sad. Without an actual person to consider strategy, post, and interact, nothing is happening on your social media. People click on the badges, and see tumbleweeds, and hear the sound of one sad crow whistling out of the side of his beak. Wait. Is that even a thing? Never mind! We’re painting a sad, sad picture: stay with me here! Would you blame the person for wondering if your startup is viable?

Answers

Social media populated by dogs wearing costumes?

Social media populated by dogs wearing costumes?

If you start your social media, realize that it’s going to take some time. You’ll need a full-time person who’ll set strategy and create content. That person needs to dedicate time every day to keep all the platforms running, and to engage online.

Where Will You Find Such a Person?

Try reading interesting blog articles about this issue. Have you read any good posts on the subject lately? If the person’s style matches your brand, that could be a good fit. Ask friends for recommendations. You want someone reliable, with good writing skills, who can listen and engage online.

To Sum Up

Don’t let your platforms grow up to be tombstones. There are enough ghosts on Twitter, Pinterest, and Facebook already.

How is the State of Your Social Media?

Is your Pinterest pining for the fjords? Does your Twitter lack tweets? Does Your Facebook need a facelift? Tell me a sad story in the comments below! Thanks!

 

Filed Under: Blog Tagged With: , , , , , , , ,

Rebranding for Startups

September 5, 2013 By 2 Comments
Rebranding for Startups

Rebranding for Startups

You might have read about some of the issues that can affect startups. As a social media manager, rebranding will probably affect you more than any other issue. Suddenly, your team has decided to rebrand. Where does that leave you?

Different Messaging

If you think of your brand as a cake, then your social media platforms are your ingredients. Every image on Pinterest, every tweet on Twitter, and every Facebook post are affected by your branding. As the social media manager, you are the baker who now has to create a new recipe. So where do you start? What questions should your team be asking?

Meet with the Branding People

Ask those responsible for the rebranding to give you a few words that will represent the new brand. To continue with the cake analogy, what was once chocolate may now be lemon chiffon. Your old words were “thick,” “fudgy,” and “goodness.” Your new words are “light,” “fluffy,” and “luxurious.” Each new ingredient in your cake will have to match those words.

Work Closely with the Branding Team

Rebranding Changes Can Be Far-Reaching

Rebranding Changes Can Be Far-Reaching

As the baker of this new creation of lemony goodness, your job is to work closely with the branding team. If you don’t, your consumers will go elsewhere for their baked edibles. Your kitchen will get a bad rep.

When your brand was Cutesy Wootsy’s Handcrafted Cakey Beauties you’d say things like “Hewwo! A widdle birdie sat on my shoulder and sang me a widdle dittie, which inspired this cutesy-wootsy wecipe for a magical gumdrop babycakes.” After the rebranding to Duchess Throckmorton von Chandelier’s Exquisite Pastries for the Discerning Palate, that sentence might read, “Good Evening mesdames et messieurs, your humble servant requests the pleasure of your company at the unveiling of a sugar-infused feast for the senses. Kindly collect in the anteroom anon, for a tasting.” Hopefully, these examples were not too subtle.

Changes Can Be Far-Reaching

Now that you know how much work you have ahead of you, you’re going to need some of Duchess von Chandelier’s lemony chiffon cake, for real. You might be surprised at the sheer complexity and number of elements involved in all your social media platforms. For instance, does the Facebook page banner match the new brand? What about the background on your Twitter page? What happens to all your followers when there’s a sudden change? How or when will you announce the change? How will you migrate? How will you know if your rebranding has been successful?

What Rebranding Have You Had to Do?

Have you been on a startup team that had to rebrand? What advice would you have for others?

 

Filed Under: Blog Tagged With: , , , , , ,
« Previous Page
Next Page »
Visit Us On TwitterVisit Us On FacebookVisit Us On PinterestVisit Us On YoutubeVisit Us On LinkedinCheck Our Feed