Why It’s Easier to Be Darth Vader Than a Social Media Manager

Why It's Easier to Be Darth Vader Than a Social Media Manager

Why It’s Easier to Be Darth Vader Than a Social Media Manager

Star Wars has been around for decades and people still love it. One of the iconic characters, Darth Vader, has to be nearly at the top of the Star Wars totem pole. You’d think that Darth Vader has a tough job. But it’s not as tough as being a social media manager!

Getting Dressed

Getting Dressed

Getting Dressed

Every day, Darth Vader gets up and puts on an all-black outfit. He gets a black helmet, a cool black cape, and humongous boots. Social Media Managers (SMMs) have to consider what to wear every single day. Although we own a lot of t-shirts, that’s not the best thing to wear all the time.

Put on a Happy Face

Put on a Happy Face

Put on a Happy Face

Does Darth Vader worry about putting on a happy face? Never! In fact, his smart phone doesn’t even have happy face emoticons!

Backtracking

Backtracking is a good way to present a topic in the cinema sometimes. So here’s the backstory.

Recently, a couple of my friends singled me out as a good person to write about Darth Vader and being a social media manager (see the tweet above). So here you go, Robert Nissenbaum and Adam Fout!

Darth Vader gets full benefits

Darth Vader gets full benefits

Benefits

SMMs have to buy their own benefits, while Darth Vader gets full medical benefits (including dental and vision) through the Star Wars Medical Trifecta!

R.E.S.P.E.C.T.

R.E.S.P.E.C.T.

R.E.S.P.E.C.T.

You’d think people would respect social media managers more. However, people have changed their names to Darth Vader because of the aura of toughness that Darth Vader has. Do little kids want to be social media managers when they grow up? As if!

Profitability

Profitability

Profitability

Darth Vader, of all Star Wars characters, has been called the most profitable. You could probably not compare his profits to those of an SMM. Well, you could, but Darth Vader has a lot more zeroes in his paycheck.

Content Writing

Content Writing

Content Writing

Darth Vader has multiple scriptwriters. Social media managers have to write their own content, including headlines. And sometimes those headlines can be a real pain in the asterisk to write!

Stand-ins

Stand-ins

Stand-ins

Darth Vader has up to twelve people to help him out, including multiple people for his voice. And nine different actors played Darth Vader! Social media managers don’t have stand-ins, unless they have a team to assist, which is rare.

Grumpytosis

Grumpytosis

Grumpytosis

Darth Vader gets to be grumpy and gruff all the time. Social media managers need to have an upbeat, positive attitude. By the way, here’s my article Social Media Managers and Insomnia. Sometimes being upbeat all the time leads to insomnia.

Legend

Legend

Legend

Yes: That would be @DarthVader’s account on Twitter! 423,000 followers. Is there one for social media managers? I think not!

What’s Your Gripe?

Leave me a comment! Tell me if it’s easier to be Darth Vader or you!

 

Insomnia: A Social Media Manager’s Battle

Insomnia: A Social Media Manager's Battle

Insomnia: A Social Media Manager’s Battle

Social media managers often get insomnia. I read about it one time on Mashable. I was sleepy, but I think that’s where it was. We worry about getting online traffic, clicks, and a whole host of other ridiculous things, such as the following.

The Ridonculous Headline

We worry about silly things like headlines. You’ve all heard that the headline is the most important part of writing an article or blog post. It needs to be catchy, but not linkbait. You want people to click on that link and then dive into the blog post. You might want to read about why headline writing is such a pain in the asterisk.

Forgetting

With social media, there’s always more to do. One more tweet to write, one more person to talk to, one more half-baked task to implement. So while you’re trying to sleep, there’s always a little voice saying “what did you forget to do?”

The Stupid Call to Action

As if writing a decent Facebook post isn’t hard enough, there’s always that stupid call to action. Sometimes it’s implied, but usually not. It can be a question, such as “tell me what you would do,” “do you agree?” “Tell us! Yes or No.” Sometimes it’s a button to subscribe or sign up for a newsletter. Hubspot has some terrific call to action examples, by the way.

The Ludicrous Return on Investment

If you track everything carefully and use your analytics, you can figure out where you’re getting the most return on investment (ROI). But with social media, it’s more like your audience gets warmed up before making a sale. Could you track where every single customer comes from?

The Image

The Image

The Compelling Image

Is the image captivating enough? Does it tell a story? Is it boring? Again, without sliding over into linkbait, the image has to ride that fine edge between captivating and linkbait. Will your audience lean in to see what’s happening in the image? Line, color, and texture all need to work together.

Timing

Timing is another preposterous thing to consider. If you post too early, no one will be awake (except the other insomniacs who haven’t been to bed yet. Post too late and only the zombies and creatures of the night will see it. Then again, you don’t want to do what everyone else does! That late night post just might get picked up and go viral! It could happen!

What if No One Shows up to the Twitter Chat?

What if No One Shows up to the Twitter Chat?

What If There’s a Chat and No One Shows Up?

Akin to “if a tree falls in the forest and no one’s there…”. You tweet out carefully crafted questions and nobody answers. Tick-tock, Tick-tock, Tick-tock. Crickets. Getting those first few people to join your chat can take forever. Meantime, you have to keep plugging away, and whistling a happy tune.

Scheduling Versus Being Online Live

Scheduling Versus Being Online Live

Scheduling Versus Being Online Live

Do you wait around for someone to respond to your tweet? Or do you post, go away, and come back three days later? That’s the dilemma right there. Of course, the more you’re online, the better your chances are of making a good contact. And as my buddy, Bridget Willard says, “Relationships are long-term investments.”

What Dopey Things Keep You Up At Night?

What Dopey Things Keep You Up At Night?

What Dopey Things Keep You Up At Night?

Leave me a ridiculous comment!

 

 

 

Social Media: Icebreakers, Openings, and the Approach

Social Media: Icebreakers, Openings, and "the Approach"

Social Media: Icebreakers, Openings, and “the Approach”

Now that you’ve got all your social media set up and you’re tweeting, posting, and pinning your heart out, what do you do next? Brands can learn a lot from interactions with potential customers, as this article from AdWeek, What Brands Can Learn from Social Conversations explains. Here’s a short primer on where to begin.

If You Say Hello, People Will Usually Say Hello Back!

If You Say Hello, People Usually Say Hello Back!

Say Hello

Yes, it might sound overly simplistic, but it does work. Say hello. You could also say how are you, what’s up? how’s the weather? or any other number of things. Think about what you’d say to the checker at the grocery store.

Ask a Random Question

Ask a Random Question

Ask a Random Question

If you want to get people going, you could ask a random or “stupid” question. People may even respond so that they can correct you! The point is to get the ball rolling.

Make Personal Comments

Make Personal Comments

Personal Comments

How personal would you want to be with comments you share? Sometimes you’ll find that you have a hobby in common with your new friend. Asking about their yoga class or favorite dog could make an ordinary relationship a little more special.

Holiday Posts

Holiday Posts

Holiday Posts

If you celebrate certain holidays (or even if you don’t), how about sharing pictures? If you’re an introvert like I am, you might even talk about how you don’t like to share. Surely someone else can relate to that! Here’s my Six Facts About Introverts and Social Media, by the way.

Comment on Their Content

You could ask for clarification or ask a question, as @CoachGaryHenson suggests, above. And in person, the “What do you want to be when you grow up?” question works for @ToscaSac.

Ask About Their Website or Blog

Ask About Their Website or Blog

Ask About Their Website or Blog

If your new friend is in business, this one is a surefire winner! You can ask a million billion gazillion questions about their blog, how long they’ve been blogging, who their best customers are, but be prepared to listen. Most people in business can talk about this stuff for a looo (breath) ooooooong time!

Facebook or Twitter?

Give people an either or question that’s simple and they’re sure to answer!

Ask Where a Photo Was Taken

Ask Where a Photo Was Taken

Ask Where a Photo Was Taken

This could apply to a Twitter header, Facebook post, anything online. Even better if it’s a picture of them, and you can give a compliment.

Timing is Everything

Timing is Everything

Timing

Timing is one of the most important things in a conversation. For instance, don’t follow someone and immediately send a DM on Twitter! Take some time to get to know them. Here are a bunch of social media worst practices, by the way.

Social Media Emergency: Ten Questions

Social Media Emergency: Ten Questions

Social Media Emergency: Ten Questions

During the last few days, there has been a terrible attack on Paris. Many people stopped what they were doing to share their sympathy and outrage. As a social media manager, what do you do when such an attack occurs? How do you handle an emergency? Here are some questions to ask yourself.

What Constitutes an Emergency? 

An emergency is a dire situation that makes you stop and take notice. You may have to take immediate action to prevent loss of life. However, on social media we are all more connected than ever before. The world seems smaller at times. A tweet from the United States can reach France in a millisecond. Because of our emotional connection, we often react as though the event occurred to us.

San Francisco City Hall flies the French flag in the wake of the Paris attacks, and its colors are displayed in lights. Photo: Santiago Mejia, Special To The Chronicle

San Francisco City Hall flies the French flag in the wake of the Paris attacks, and its colors are displayed in lights. Photo: @SantiagoMejia, Special To The Chronicle

Local, Regional, National, and International Emergencies

An emergency could involve just a few people around you. A local school might have a water main break. A regional emergency might involve an issue with air quality due to a factory explosion. An international emergency, such as the recent shootings in France, while not physically involving those in other countries, involve everyone because of the emotional aspect.

How Many People Are Involved?

If only a person or two is involved in the emergency, we might choose to ignore it on our social media. For instance, a local hero might have been in a car accident. Although very sad, something like that might not stop us in our tracks. The people at Mass Shooting Tracker track shootings when four or more people are shot. Without being callous, sometimes the number of people involved in a shooting determines our response.

What is Your Social Media Strategy for Emergencies?

What is Your Social Media Strategy for Emergencies?

What is Your Social Media Strategy for Dealing with Emergencies?

Strategy for emergencies has gotten trickier and more complex. Five years ago, school shootings did not seem commonplace. Now they are occurring all the time. We seem emotionally tired from all the violence in the news. By the way, if you want to read my post about Social Media in 60 Minutes a Day, here you go!

Do You Post During an Emergency?

Do You Post During an Emergency?

When an Emergency Occurs, Do You Post?

Often people do not have phone service during disasters, but they may have access to Twitter or Facebook. Many want to stay out of the way when there is a chaotic situation, as misinformation can rapidly spread. Scientific American discusses ways that social media has changed disaster response in their excellent article.

Do You Go Dark?

Do You Go Dark?

Do You Go Dark?

If you go dark on your account, how long do you wait before you post again? What is a reasonable amount of time? An hour? A day? A weekend? I often find that talking to others helps me to determine how long to wait before posting.

Do You Continue Selling Your Product or Service?

Do You Continue Selling Your Product or Service?

Do You Continue Selling Your Product or Service?

Whether you continue selling is an important consideration. If one of your brand attributes is compassion, not selling is a good strategy. On the other hand, if you provide rescue animals during emergencies, then an offer of help would be appreciated. If you sell diamond rings, however, then you are likely to face a serious backlash if you continue to sell during a school shooting.

How Do You Handle An Outburst On Your Page?

How Do You Handle An Outburst On Your Page?

How Will You Handle An Emotional Outburst on Your Account During an Event?

When there’s an emergency, people often get very emotional. They may vent on your page. How will you handle this? Will you respond at all?

Is There a One-Size-Fits-All Response?

Is There a One-Size-Fits-All Response?

Is There a One-Size-Fits-All Response?

Unfortunately, there is no one best response to an emergency. Most people prefer to go black, regroup, then decide what the best response is. Some go dark for a day or two and resume posting. Others never stop posting.

Which Agencies to Check in an Emergency?

Which Agencies to Check in an Emergency?

Which Agencies to Check?

Who needs to handle this? Here are a few places to check:

One of the best places to check during an emergency is with a government agency on Twitter. For instance, if you feel an earthquake, a quick look at Twitter will let you know where it is, how large, and what to do (if anything). 

Talk to Me

Do you have a social media strategy for emergencies, or do you prefer to “wing it”? Leave me a comment!

Don't be a minion!

Why a Zombie Apocalypse Would be Better Than Having an Old School Social Media Manager

Why a Zombie Apocalypse Would be Better Than Having an Old School Social Media Manager

Why a Zombie Apocalypse Would be Better Than Having an Old School Social Media Manager

We’ve all heard about why it’s a fabulous idea to have an old-school social media manager. But who ever talks about the downside? Nobody, that’s who! And who compares it to a Zombie Apocalypse? Nobody again!

Every Post is So Appropriate

Not only do old-schoolers research posts, but they also make sure each post matches the tone and is perfect for the audience. Again, there is no time for this kind of malarkey during an apocalypse. Staying alive is all that matters. Here’s a terrific article about U.S. States Most and Least Likely to Survive the Zombie Apocalypse.

Mature Content

If you hire an old-school Social Media Manager (“SMM”), they’re probably going to go on about how things were better in “the good old days.” Maybe they were. Because there was no Internet. But rather than you having to listen patiently to that kind of baloney, wouldn’t you rather be honing your basic survival skills? Of course you would.

Lacking in Emojis

Lacking in Emojis

Lacking in Emojis

Will your Facebook page have enough emoticons on it if you hire an old-school SMM? Probably not. A zombie apocalypse would be full of emoticons, if only because writing with a stick in the sand is already difficult enough. Emoticons are easier. Hence another win for zombie apocalypse!

Those Old-Schoolers Are So Darn Polite!

Those Old-Schoolers Are So Darn Polite!

They Are So Darn Polite!

Why, an old-school SMM would probably say thank you as well as please and also “the pleasure is all mine.” Not only that, they might not cuss at all! Whereas a zombie apocalypse is *&^%ing full of cussing! Zombie Apocalypse: 4. Old-schoolers: 0.

Too Much Research!

Before old-school SMMs post something, they have to read it. But during a zombie apocalypse there is NO TIME. So up it goes! This is a huge time saver. By the way, here’s an article about how to do social media in 60 minutes day.

Old-School SMMs Never Get Drunk and Post

How much fun is that? They don’t have to delete a bunch of posts the day after a binge, either. During an apocalypse, though? Nobody cares! Do the drunken math!

Old-School SMMs Are So Politically Correct

Old-School SMMs Are So Politically Correct

Old-School SMMs Don’t Make Off-Color Jokes

They’ve seen what can happen if you bully or taunt people, and they won’t do that. Those are the best kind of jokes, right? But during an apocalypse nothing is off-limits!

They’re Over Experienced

Old-school SMMs have years of experience, sometimes even in the marketing arena. In an apocalypse, nobody has any experience. It’s all about getting through the day alive.

They’re Over Experienced

They’re Over Experienced

 

Their Communication Skills Are Terrific

Some of them grew up before there was social media or computers. And they know how to use punctuation, too. By the way, do you want to know whether Punctuation is Important? But during a zombie apocalypse nobody cares about the Oxford Comma!

Old-School SMMs Know What to Do in a Crisis

They’ve been in a crisis before, but have they ever played paintball or wielded an AK-47? Probably not. So there you have it! A zombie apocalypse is better than having an old-school SMM!

Zombie Apocalypse

Zombie Apocalypse

 

 

10 Social Media Expectations That Are Full of Baloney

10 Social Media Expectations That Are Full of Baloney

10 Social Media Expectations That Are Full of Baloney

People have a lot of expectations around social media. They think that it’s magic, and that once they are on social media, they don’t have to do anything except answer the phone calls of people wanting to hand them millions of dollars. Here are some popular misconceptions.

One Friend Will Tell Another Friend

This is a popular one. One friend will tell another friend will tell another friend. Like a giant Multi-Level Marketing scheme, the business or startup is of course at the top of the pyramid. When was the last time you were so excited about a new business that you told someone else? It happens, but rarely.

We’re Going to Raise a Million Dollars!

You might do that, but it could take a loooong time! It’s probably not going to happen in one week.

More Followers Equals More Value

More Followers Equals More Value

More Followers Equals More Value

This is the kind of thinking that makes people buy followers! Here’s how you can tell who has the most fake followers, by the way. In fact, the small accounts who take the trouble of engaging with you are probably your biggest fans. The number of fans makes some difference, but not if they’re fake.

Nobody Will See Your Drunk Tweet

Nobody Will See Your Drunk Tweets

Nobody Will See Your Drunk Tweets

Not only will they see those drunk tweets, they’ll take screenshots and share them with their friends and blog about it. By then you’ll be sober. And pretty sad. And that is one case where one friend will tell another friend who will tell another friend.

Having Goals on Social Media is Pointless

Having Goals on Social Media is Pointless

Having Goals on Social Media is Pointless

Yes, there is a point. If you’d like to move beyond vanity metrics (popularity or number of followers), some good goals might be: retweeting five people a day, having a conversation with someone new on Facebook, or participating in a Twitter Chat.

People on Social Media Are Waiting for a Sales Pitch

People on Social Media Are Waiting for a Sales Pitch

People on Social Media Are Waiting for a Sales Pitch

Yes and no. If people like you, they might put up with an occasional sales pitch. But selling all the time is so 1974. You probably won’t get a follower in the first place if you’re only selling.

Social Media is Free

Social Media is Free

Social Media is Free

One word: Nope! Is your time free? Is your brain power free? Is your creativity free?

It’s Okay to Broadcast without Engagement

What is this? The first day of the Internet? Broadcast-only mode is akin to sending direct messages on Twitter when someone first follows you.

People Won’t Notice Bad Reviews

Um, yes they will. According to this Search Engine Land article, “88% Have Read Reviews To Determine The Quality Of A Local Business.” Don’t you check out businesses online before you buy from them?

My Audience Isn’t Online

You could say that in 1995, but these days everyone is online. Your grandma is looking at pictures of your kids on Facebook and watching cat videos on Youtube.

Did You Have Any Misconceptions When You Started?

I’d love to hear! Let me know in the comments. And thank you for reading.

Social Media in 60 Minutes a Day

Social Media in 60 Minutes a Day

You’re creating your new app, your new software, or your new restaurant. You’ve been at it for months. Suddenly, you look up. Oh no! You need social media. You have to spread the word! But you have nothing! What to do, what to do?  After all, 72% of all internet users are now active on social media (Jeff Bullas).

Top Traffic Generators

Look at the Top Traffic Generators

  1. Facebook has 1.44 billion monthly active users, of whom 65% are daily users (VentureBeat)
  2. Twitter has 316 million monthly active users (Twitter)
  3. LinkedIn has 300 million users (Forbes)
  4. Google+ has a few million active users (TechTimes)
  5. Pinterest has 50 million users (Mashable)
  6. YouTube has 1 billion monthly active users (Social Media Hat)
  7. Instagram has 300 million monthly users (CNN Money)

 

Consider Your Demographic

And please don’t say it’s everyone! Are they Millennials? Women with college degrees? Of a particular ethnicity? This article from Pew Research gives an excellent overview. Then consider where that person shops, eats, and lives. Ask five people who would use your product or service how they use social media. A short survey could help. Don’t forget to consider the visual aspect of your business. That is, is it very visual or not at all visual? If it’s very visual, Pinterest and Instagram are good choices.

Consider age, gender, ethnicity, as well as interests and level of techno-savvytude.

Pick Three

Pick Three

Choose the three that appeal most to your target audience. Let’s say you’ve picked Facebook, Twitter, and Pinterest. The easiest way is to begin with the one you already know or use.

Narrow Your Choices to One

Narrow it to One

Start with the platform you already know to hit the ground running. Say you’re already a Facebook user. Set up a business account. Set up your profile, business hours, and physical address if you have one. Then: 1. Post when your fans are online, 2. Use large, beautiful pictures. 3. Use Facebook’s native scheduler.

Choose Daily Topics

Say you’re going to post five times a week, Monday through Friday. Let’s say you have a restaurant, for instance.

Your daily topics could be:

  • Monday: DIY food, specials
  • Tuesday: Behind the scenes with the chefs, nutrition
  • Wednesday: Wines and beer that goes with food
  • Thursday: Comfort food
  • Friday: Why people deserve to have dinner out, Happy Hour

 

Rinse and Repeat

Once you have Facebook under control (it will take more time in the beginning, naturally), add Twitter to the mix. Then add Pinterest. Now spend 20 minutes per social platform (use the same or similar topics). Schedule some posts and engage with people. Of course, this is greatly simplified. Facebook is not Twitter is not Pinterest. But you get the gist.

Still Stuck?

Hire a social media manager. Here are some things ten of the worst social media managers do. Make sure yours don’t do any of them. Let me know what else you’d like to know in the comments!

The Gamification of Social Media

The Gamification of Social Media

The Gamification of Social Media

The Gamification of Social Media

Robert Nissenbaum (follow him on Twitter at @RNissenbaumof Tactical Social Media recently wrote a post about fun being the ROI of social media, which made me think. We’re all intrigued by fun, but can it lead to more business? If you read the statistics on how many hours people spend playing games, with every subsequent generation spending more time and money, then you’d say it makes a lot of sense. For instance, Millennials spend 1.47 hours a day playing games, according to the Wall Street Journal. 1.47 hours!

Anything Can Be Gamified

Gamification is the practice of adding gamelike elements to reward behavior in a non-game setting. Think: getting points every time you brush your teeth.Or an award for doing the laundry. Or washing the car. I’d like a prize for doing the dishes! Also: can someone please make music come out of the soap dispenser? Please and thank you.

Foursquare

Foursquare is one of the first social media platforms that made social more fun. With its location-based checkins, badges, mayorships, and points, Foursquare gave users a way to measure excitement during outings. Foursquare’s explosive success has led to its morphing into a company that rewards its users in different ways now, without the intense competition that led to its early success. Still, the idea of play and social became intertwined with Foursquare.

Are Fun and Serious Work At War?

Are Fun and Serious Work At War?

Are Fun and Serious Work At War?

Fun and serious work can coexist peacefully. Playing games at work or playing games for work is possible when the purpose is to get work done. Many people experience a “flow experience” from playing music. And a game player achieves that same “flow” while playing a game. So why not play games at work? In fact, as Mario Herger explains “with new times there are new tools. And “Sales gamification platforms are one new set of tools that you can use.”

Could Gamification Work with Social Media?

Among your co-workers, how about running contests for the post with the biggest reach, or the most comments? You might consider giving away movie tickets, a night out, or a board game as a gift for the tweet or post that creates the most “likes” on a company account. Of course, the playing field would need to be level for each instance. You could also give away a prize for the best tweet during a tweetchat. Here’s a post about Twitter Chats: 101 tips for success.

Gamification Makes Us Smarter

Gabe Zichermann, in his excellent TED talk on gamification, explains how kids, given a game-based curriculum, improved in math and science from a third-grade level to a mid-fourth grade level. And the kids, when interviewed, say that “learning is fun.” He underlines that for Gen G (Millennials and those growing up on games), their primary form of entertainment is games or a game-like environment. And he recommends that we all get in the game so that we can understand kids. You might also like this article about how the San Francisco Giants can improve your game.

Gotta Go

So excuse me but I’ve got to get back to World of Warcraft! If it would be fun for you, leave me a comment. Thank you!

 

 

Social Media: Ten Reasons to Automate

Social Media: Ten Reasons Why You Should Automate

Social Media: Ten Reasons Why You Should Automate

Many social media consultants feel that automation can hurt your brand. Whenever you mention the “A-word,” people fall on one side of the divide or the other. Hardly anyone is in the middle on this one. And yet, it’s something that can be done gracefully, and without looking like a robot. Of course, I’m not recommending total automation, but a hybrid approach.

Your Mental Health

Even if you’re not a social media consultant, if you must make every post manually, you will surely go insane. And since you’ve carefully been getting enough sleep, why risk your health now?

Time Management

Time Management

Time Management

Creating posts all at once, maybe a week at a time, is a better use of your time than doing them one at a time.

Maintain Consistency

Maintain Consistency

Maintain Consistency

If you have decided upon a certain number of posts per day, automation can help you reach that goal.

Time Zones

It’s simply not possible to be on all day long. Everyone needs some time off. And if your client is on the east coast while you are on the west coast, automation is the way to go.

Automation Can Make You Feel More in Control

Automation Can Make You Feel More in Control

Feel in Control

Social media can be an overwhelming task, especially if you’re trying to run your startup at the same time. Automation can help you get your life back. By the way, here’s a post about how to blog for your startup, in case you missed it.

Post When Fans Are Online

Post When Fans Are Online

Post When Fans Are Online

If you’re up at 2 a.m., you might not want to send out that tweet if your audience isn’t there. Schedule that tweet and go back to bed!

Use a Scheduler

Use a Scheduler

Analytics

When you see a post that you like, use a scheduler such as HootSuite to auto-schedule the retweet for an optimum time. For most of us, that is 9-5. You can use a program like Tweriod to see when your followers are online.

Vacation

Sooner or later you need a few days off. Schedule some stuff, but make sure to have someone check in for you if you do.

Posting Frequency

As more and more people get online, the marketplace is more competitive. It’s possible to post more frequently using automation (as long as the quality still remains high).

Stay Top of Mind

If you’re the most brilliant person in the world, but you don’t show up? No one will remember you.

Scale Your Social Media

With automation, you’ll be able to grow your followers more easily.

A Hybrid Approach

After six years of trying different approaches, I’ve come up with an effective hybrid approach. It’s partly automated (from blog posts), and partly live participation, which includes posting others’ articles and engagement. The hybrid approach has gotten me the most followers and, more importantly, the best relationships. And everyone knows that Relationships are the ROI of social media, as my friend Bridget Willard says.

Where Do You Stand?

Do you automate a little bit? A lot? What tools have helped you? Leave me a comment!

 

 

 

 

Social Media Doldrums: Survival in Six Steps

Whether your business is a startup or a long-standing business, you’ll sometimes suffer from the social media doldrums. The doldrums can be defined as a period of stagnation or inactivity. It might occur in the middle of the summer or during a holiday. There is nothing happening, there are no boats on the horizon, and there is no wind at all. Naturally, you’d like to escape the doldrums as quickly as possible!

Share Posts from Like-Minded Companies

Share Posts from Like-Minded Companies

Share Posts from Like-Minded Companies

Sharing might seem like a non-intuitive way to escape the doldrums, but there are others creating ideas and content who would love the boost. Meantime, you get a little time to reflect and create a long-term escape plan. Some personal favorites are:

Comment on Blogs to Escape the Doldrums

Comment on Blogs to Escape the Doldrums

Comment on Blogs

Commenting on others’ writing is a fabulous way to spark new ideas for your own social media or blog posts. A good place to start is with people who are sharing your content or commenting on your posts. Starting a conversation on a blog beyond “great post!” can help the creative juices flow again. Ask a question or say something that will move the conversation beyond the entry level. For instance, “what made you think of writing about this topic?”

Read Articles

Read Articles

Read Articles

Articles within your own niche can help to stimulate new ideas and help you create an action plan to escape. For instance, Copyblogger is a terrific one. Take note of which articles attract you. What headlines brought you there? Could you use a similar headline?

Think Back

Go back to memorable moments. These moments might be times when ads caught your attention from your childhood, events that are important to the country as a whole, or to a game that you played. It could be anything, really. For instance, do you remember Life cereal “Give it to Mikey! He hates everything!” ad? People quote that ad all the time. Or the more recent Oreo cookie tweet during the Superbowl of 2013? There are moments that people enjoy revisiting.

Go Into the Stillness

Go Into the Stillness

Go Into the Stillness

Like a stale meme, you want an easy answer. Sometimes running straight into the fire, or lack thereof, is the right thing to do. This is perhaps the most difficult cure, and also the most “zen.” Every business has its ups and downs. Sometimes a period of absolute quiet is necessary for the next period of growth. Being still and calm might drive you insane as a business owner. Unless you’re an introvert, that is. Here’s my article on Six Facts About Introverts and Social Media That Will Impress Your Friends, by the way.

Feel the Pain

Feel the Pain

Explore the Pain

If you’re having a period of the doldrums, perhaps your clients are, too. How about writing about the pain that life in the doldrums creates for you? After all, you’re not going to be reaching the top of Mount Kilimanjaro every day. And, to use the sailing metaphor, you won’t sail your boat under the Golden Gate Bridge every day, either.

Ever Been in the Doldrums?

What did you do to get out? Leave me a comment!

 

 

 

 

 

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