
Twitter: Top Ten Terms
I’m teaching a class this week on Twitter to an audience with some people who are unfamiliar with Twitter. Every social media manager also has favorite power tips to go along with these terms. Here are my top ten “must-know” definitions, along with some “power tips.”
Tweet
Every update you post to your followers on Twitter is called a tweet. Every tweet has a 140-character limit (including your handle). Remember: Your tweets are public and searchable by anyone on Twitter, even if they don’t follow you, so be careful about what you say. Deciding what you don’t want to tweet about is as important as deciding what you will tweet about.
Engagement
Engagement means responding to and conversing with your followers and others on Twitter. Most successful accounts engage on Twitter daily.
Power Tip: Monitor who follows you, who @mentions you, and engage with those people daily. These are the things I do when I first log into Twitter.
Retweet
Twitter is for sharing things that your followers might find useful, interesting, or entertaining. The “retweet” is a manifestation of this. When you see a tweet that you think your followers would be interested in, hit reply, copy and paste the tweet, then send.
Power Tip: If you just hit the “retweet” button, often people will not “see” the tweet, especially if they’re using a third-party Twitter application. If there’s space, you can add a comment, such as “Great Idea!” Here is how to send a perfect retweet.
MT
This means “modified tweet,” which is a retweet that you edited to save space.
Power Tip: To really boost a tweet’s power, add an image.
@mention
When you want to “tag” someone in a tweet, use an @ before their Twitter username (for instance, @Carol_Stephen). Add this mention and they’ll get a notification in their “Mentions.” This serves a dual purpose: they’ll know you are reading their tweets, and you’re giving them credit for finding great content.
Power Tip:
This is a newbie mistake. If you tweet @username without a period in front, only your mutual followers (in other words, people who follow both you and @username) and the person you’re tweeting to will see it in their streams. Add a period or other character before @username so that all of your followers will see your tweet in their streams.
DM
A “DM,” or “direct message,” is a private message between two Twitter users. It’s different than a public @mention because in order to send a DM, the recipient must follow you. Select companies can send DMs without following.
Power Tip: Do not automate direct messages. Asking someone to “like you on Facebook” after they just followed you on Twitter is antisocial and may cause you to be unfollowed. Many people consider DMs to be spam.
Hashtag (#)
This innocent-looking symbol is a hashtag. Use it in front of other words in a tweet to provide context or to organize a search for specific topics on Twitter. Be careful not to overuse hashtags. More than one or two will turn off your followers. Here are more details about hashtags.
Power Tip: Use hashtags in your own profile to attract followers in a particular niche. For instance, I have #Startups in mine.
Feed
Your home page has a feed of tweets from the people you follow (click on “home” to see them), while your profile page has a feed of your own tweets (click on “tweets” to see your own tweets).
URL Shortener
Since tweets are limited to 140 characters, services have popped up that shorten website addresses so you don’t use up too many characters in your tweet. These services are called “URL shorteners” because “URL” (Universal Resource Locator) is the technical term for a web address. URL shorteners create short addresses that work just like a longer URL.
Power Tip: Third-party apps, such as Hootsuite, have URL shorteners built into them.
Follower

Check What Your New Follower is Tweeting Before Following Back
A “follower” is someone who follows you on Twitter and sees your updates on their home feed. Just because someone follows you doesn’t mean you have to follow them back!
Power Tip: Check someone’s top ten tweets to see if they are interesting. You can also add people to a list even if you’re not following them.
Bonus Terms
FF or #FF
#FollowFriday was started by Twitter users as a way to recommend other Twitter users. It happens on Fridays; you can search Twitter for the hashtag on Fridays. Many followers also use #FollowThursday (or any other day) to recommend people.
Power Tip: Recommend one favorite account per tweet, and tell us why to follow that person. For instance, are they funny? Are they super-engaged? Do they have beautiful images? Give us a reason to follow. Otherwise, #FFs can become spammy.
Trends or Trending Topics
Any person, place, thing, or idea that a lot of people are tweeting about all at once is a trend. Find trends on the left side of your Twitter homepage.
Power Tip: Tailor trends by choosing your city or country. If your tweet relates to something that’s trending, use a trending hashtag to identify it and boost your tweet. For instance, if you’re at a San Francisco Giants game, you could tweet a photo and the #SFGiants hashtag–the Giants’ official hashtag. In San Francisco, The SF Giants trend often.


















Pinterest: Top Ten Tasks (and Power Tips)
Top Ten Pinterest Tasks
You may have seen my previous post on Top Ten Twitter Terms. Here are the first tasks you should tackle on Pinterest. If you’re more advanced, skip to the “Power Tips.”
Set Up Your Profile
Fill out your profile. Go to “Settings” on the top right, scroll to Profile, upload your picture or avatar and fill out the “About You.” Connect your Facebook, Twitter, etc. You can invite friends at the top left of your home page. If you plan to sell on Pinterest, you’ll need to set up a business account.
Power Tip: Use Location for a short descriptive sentence, if you prefer. Make sure to click “save settings.”
Create Boards
Boards are how you organize pins on Pinterest. Choose an easy name for your boards—nothing fancy. For instance, Blogs, not Words Words Words, will be found easier. Create a category and description for each board. And, since Pinterest is a visual medium, make sure your board covers are pretty!
Power Tip: Create at least 5 boards of 5 pins each before you start following anyone. People want to know what your pins are like, and what your interests are before they’ll follow you.
Add Pins
A pin contains an image and description. Upload an image from your computer using the red plus icon at the top right of your Pinterest account, or use the Pinterest browser button, available from Pinterest.
Power Tip: Fill out each pin’s description completely. If you’re repinning, change the description to make it yours. Think about how people would search for that pin. For instance, if you’re pinning a watercolor painting, you could use the words, water color, painting, and art. You might also add the dominant colors and the topic, since people sometimes search that way.
Find Others to Follow
Pinterest is visual, so make your boards pretty!
Click on the icon–which turns red when you hover over it–in the top left corner and you’ll see all kinds of categories. Explore your interests and find boards and pinners to follow.
Power Tip: You can follow a single board or an account. If you don’t like one or two boards, follow all, then unfollow the boards you don’t enjoy.
Repin
When you find a pin, either through search, or through discovery in your own stream, you can repin it. When you repin it, change the comment.
Power Tip: Click all the way through a pin to discover where the pin leads. If a pin leads nowhere or to spam, don’t repin. You can report spam and Pinterest is pretty good at removing it.
Like
A “like” is not as strong as a repin. You might “like” a pin rather than comment, if it’s outside your niche.
Comment
People rarely comment on Pinterest. It’s a very powerful way to be noticed by influencers.
Power Tip: If you want to be noticed, comment. You can ask questions or tag others in a comment, too.
Give Credit
Pinterest usually gives credit to the destination of the original pin. Authors and artists also appreciate getting credit.
Power Tip: If you don’t know whose image you’re repinning, you could ask your followers right in the comment of the pin, such as “Does anyone know whose image this is or have any more information?”
Know Your Audience
As with all other social media platforms, know what people are looking for. For instance, if you’re a spa owner you might also pin tips on relaxation, how to get good sleep, smoothie recipes, etc.
Power Tip:After awhile, you’ll get a feel for what your audience likes by what gets repinned. Repin more of the popular content.
Clean Up Boards
Occasionally, you can delete pins that don’t get much traffic.
Power Tip: At first, none of your pins may get much traffic. If you believe something will get traffic (but wasn’t seen the first time you pinned it), you can repin it to the top of the same board, and delete the one further down.
Did I Forget Anything?
Please let me know in the comments! Thanks!