What is the first thing that someone looking for you would see if they looked for you online? Would they see a sadly abandoned account, and hear crickets? Would they get an ad telling them to sign up for a free newsletter? Would they hear an anthem from the 80s? Or would they see a finely tuned profile that appeals to their local audience? If your business depends on locals, here are a few ideas to use on the big social media platforms to magnetize your presence.
Have Apps on Your Phone
Because everyone is online these days, going from online to offline should be seamless. That means having apps on your phone so that when you meet someone, you can immediately connect and continue the conversation online–on their favorite platform. And when you “e-meet” someone, you can hopefully continue to talk offline.
Reach out to Your Audience: Post Local Events
Maybe you have a meetup, like my friend Ruby Rusine does, and you’d like to get more people to attend. You could post on Facebook, Twitter, or Instagram and then tag people who might like to attend. Or **gasp** pick up the phone and call a few people in the area.
Create an Event Board on Pinterest
On Pinterest, have your own event board and take photos which you upload. You can then add a url to the pin to send people to your website for more info. Don’t forget to change the dates when you have a new event!
Twitter Local Search
You can use Twitter’s search on your city. For instance, let’s say your business is in San Francisco, California. By searching on either San Francisco, #SanFrancisco, or #SF, you can get local news, traffic reports, etc. There might be a big event that you’d like to attend, or maybe there’s a news story you want to share. Advanced search has even more options. For instance, you can search on zip code.
Tweets Near You
A great Chrome plugin is “Tweets Near You,” which shows you other people tweeting near you, and integrates with HootSuite and Google Maps. In the screenshot above, you can see tweets within 5 km of AT&T Park (a fabulous place that you must visit, by the way!) to see the incredible San Francisco Giants and their wonderful social media cafe. But I digress.
Communicate Directly Through Instagram or Twitter
Another way to reach out to your local audience is by communicating directly through Twitter. Restaurants can search on terms like “I’m hungry,” “hamburger,” “I need sushi,” etc. Use hashtags (i.e. #specialdeals, #dailydeal, etc.) to maintain follow through with your client base; they can directly message you regarding your business in real time. A clever business could also use Instagram to search on a hashtag (one sushi restaurant did this with me recently) to find people who already love whatever they sell.
Although Facebook has recently throttled its traffic, almost everyone and their mom, sister, cousin, and grandma is there. Social Media Examiner has a terrific article with tips about filling in your profile and appealing to locals.
Be Found
Just as you can find others, you want to ensure that you are found, too. So make sure to optimize your profiles everywhere, and keep the content fresh. And if you need someone to help you, you could read my Social Media Managers: Top Ten Questions to Ask When You’re Looking for One.
Have You Been Found? Or Has Someone Found You?
I’d love to hear your story about being found online if you have one. Really!
Those are all actionable tips. I did a Pinterest board for WordCamp OC. Also, I have a local “county” twitter list for all of my accounts.
You make really good use of your local Pinterest boards, Bridget! There’s nothing sadder than going to a Pinterest place board where the pins aren’t pinned to a place! Thank you for stopping by! You’re the best!
Carol
Thanks for the mention Carol! These are very easy to implement tips for entrepreneurs who want to manage their own social media profiles.
I have a “local” Pinterest board, local page on website and local community on GooglePlus to sync with the local meetup since the meetup itself is showing on page 1 of Google search. Those are little nuances to help get found locally. It would also help to choose local as Facebook category because of the new Facebook’s Place Tips.
Again, thanks for the mention!
You’re welcome, Ruby!
And I love your other ways to get found locally! The community page on GooglePlus is genius, too! And the Facebook tip is valuable as well.
Thanks for those.
Carol
Great tips Carol – and Bridget and Ruby!!
Thank you, Sandy Connolly! Glad you liked it.