Here are the questions:
1. How would you define loyalty programs?
2. What is the importance of loyalty programs?
3. Have you or your company ever implemented loyalty programs? What was the experience like?
4. Do you consider loyalty programs more of marketing or customer-retention tactic? Do tell!
5. What businesses can use loyalty programs? Why?
6. What are the best examples of loyalty programs you’ve seen or participated in? How was the experience?
7. Who benefits the most out of loyalty programs, the customers or the business? Why?
8. Since most Loyalty programs collect customer data, how are customers assured of data privacy?
9. How can one successfully incorporate loyalty programs in their business?
10. What are the alternatives to loyalty programs, and how do they work?
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