Crisis communications
The topic for #DigiBlogChat on Tuesday, March 23, 2021 is crisis communications with @Interprosepr. CEO of InterprosePR @VivianLKelly will be with us to discuss this hot topic! Join us for a lively and friendly chat!
Q1. Yikes – our brand or organization is suddenly going viral on social media for all the wrong reasons. What do we do first?
Q2. Okay, it’s not a fire drill – it’s the real thing. Now what?!
Q3. What does a good social media crisis communications team look like?
Q4. What kinds of tools and resources do we need for social media crisis communications?
Q5. What elements should a social media crisis communications plan include?
Q6. Okay, we’ve got our team, tools, and plan in place. What’s next?
Q7. What’s step number two in a good social media crisis communications plan?
Q8. What’s the final step?
Q9. What are the worst things a brand can do during a social media crisis?
Q10. What are the best things a brand can do during a social media crisis?
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