Intelligent Customers, What Are They? | Image by Martine from Pixabay
Join us on Tuesday 6 May, for #DigiBlogChat topic: Intelligent Customers, What Are They? with topic and questions by @lazblazter.bsky.social
Maybe your first question is not “Intelligent Customers, What Are They?” But Intelligent Customers, Where Are They? At least that was my first question. As a business owner, who are your customers and how many of them would you label as intelligent? Are they all intelligent, with some needing a bit more education? Or are some never going to understand your own expectations? For a discussion about this and perhaps other side topics, join us!
Exciting times are ahead of us, with more and more interesting topics! The year is zooming by. Tune into BlueSky on Tuesday, 6 May to hear about this topic!
Join us on BlueSky each Tuesday from 12:00 noon to 1:00 p.m. Pacific Time for #DigiBlogChat. My partner for these chats is @LazBlazter. If you need to know how to participate, click here: How to Join #DigiBlogChat. P.S. Don’t forget to add the #digiblogchat hashtag!
NEW TIME: at 7pm UK time, 8pm western Europe, 3pm ET, 12:00 NOON pm PST.
Here are the Questions
Q1. Defining the Term: How would you define an “intelligent customer?” #DigiBlogChat
Q2. What factors, e.g. technology, access to information, social media, do you think have contributed most to the rise of the so-called “intelligent customer?” #DigiBlogChat
Q3. What are the core expectations that intelligent customers typically have from businesses regarding products, services, transparency, and communication? #DigiBlogChat
Q4. How has the way customers research products, compare options, and make purchasing decisions changed as they’ve become more “intelligent?” #DigiBlogChat
Q5. Challenges for Business: What are the biggest challenges businesses face when trying to meet the demands and expectations of intelligent customers?
Looking for more intelligent questions?
Q6. What opportunities do knowledgeable customers present for businesses (e.g. feedback, co-creation, advocacy etc.)? #DigiBlogChat
Q7. How should companies adapt their marketing, sales, and customer service strategies to effectively engage and retain intelligent customers? #DigiBlogChat
Q8. What other factors like ethics, sustainability, brand values, personalization are important to intelligent customers? #DigiBlogChat
Q9. How do you predict the concept and behaviour of the “intelligent customer” will evolve over the next 5-10 years accounting for AI and emerging technologies? #DigiBlogChat
Q10. Is “intelligent customer” the most accurate or helpful term? Would “empowered,” “informed,” or “connected” customer be a better description, and why? #DigiBlogChat
Speak Your Mind